Sprout Social
Sprout SocialReviews from AWS customer
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Sprout is gamechanger in the social media realm
What do you like best about the product?
I love the ability to be able to schedule my content in advance and preview what our feed will look like before it even goes live! There is no way I would be able to manage as many accounts as I do (13) without a tool like Sprout Social. The analytics make it easy for me to see what is resonating with our audience. The ability to connect my phone so that I get notifications when we get comments or DMs is also a lifesaver and allows me to be super responsive on our pages.
What do you dislike about the product?
I do wish that there was a way to connect sprout and meta more seamlessly although I understand that this may not be possible. Sometimes our reels scheduled through sprout will not connect the appropriate music, leaving our videos with no sound or sometimes being flagged for copyright. I tend to manually post our reels because of this. I also use meta to boost many of our posts and I wish there was a way to integrate our analytics for the boosted posts with the analytics that Sprout provides.
What problems is the product solving and how is that benefiting you?
Sprout solves many problems for me! It solves the time consuming nature of manually posting and manually combing through analytics on meta. It benefits me because I am able to stay on top of multiple accounts and provide analytics to my supervisors when asked.
Sprout Review
What do you like best about the product?
the depth of analytics to create custom reports and the optimal times on scheduling
What do you dislike about the product?
not being able to upload different types of content. it can only be a series of photos or one video. We are not able to use instagram to its full capacity on sport
What problems is the product solving and how is that benefiting you?
it really helps us form an understanding of our audience and what content resinates most to them
dependable, easy to navigate, and useful
What do you like best about the product?
Sprout Social’s listening tools are excellent, allowing me to easily keep up with what’s trending online. Scheduling posts is simple and stress-free, and the platform consistently feels stable and dependable whenever I use it.
What do you dislike about the product?
Sprout Social is excellent overall, but I have encountered problems with connected platforms occasionally disconnecting without warning. Reconnecting these platforms is not always simple, and sometimes it requires several attempts or assistance from support to resolve the issue. This can be especially frustrating when working under tight deadlines.
What problems is the product solving and how is that benefiting you?
It’s a huge time-saver and makes social media feel manageable instead of overwhelming.
Sprout Social review
What do you like best about the product?
Decent at everything we need, generally good uptime, transparency about roadmaps and product issues, receptive to feedback.
What do you dislike about the product?
Continues to be a jack of all trades and master of some. Some features surge ahead and some don't keep up as fast as others in the marketplace.
What problems is the product solving and how is that benefiting you?
Consolidation of metrics, light listening and community management.
Great Usability and Reporting, but Pricey
What do you like best about the product?
I love the ease of use and comprehensive reporting functionalities in Sprout Social. The publishing tool streamlines my content management and allows easy upload and scheduling, freeing up my time. The competitor performance tab in reports helps me benchmark and improve my brand's online presence.
What do you dislike about the product?
I'm concerned about the pricing of Sprout Social. There are crucial analytical features that my team needs, such as tagging and campaign-specific analytics, but they are inaccessible due to the high cost, which is beyond our budget. This limitation prevents us from obtaining focused insights from specific campaigns, which is a significant downside.
What problems is the product solving and how is that benefiting you?
I save time by scheduling posts in advance and gain insights from analytics to track performance, making social media management more efficient.
Sprout is the all-in-one social solution
What do you like best about the product?
Sprout Social has quickly become one of my favorite tools at work thanks to its intuitive and user-friendly design. Managing multiple accounts is straightforward and never feels overwhelming, which is a huge plus. I particularly value the detailed scheduling options, as they allow me to control the timing and strategy of my posts while remaining easy to use. Whether I’m planning content weeks ahead or making last-minute changes, Sprout Social keeps me organized and efficient.
In addition to scheduling, the platform’s reporting features and Smart Inbox really distinguish Sprout Social. The reporting delivers clear, comprehensive insights that make it simple to track performance and share results with my team. The Smart Inbox consolidates all messages into a single, streamlined view, ensuring I never miss an important interaction. Altogether, these features save me time, offer valuable data, and make managing social media both simpler and more effective.
In addition to scheduling, the platform’s reporting features and Smart Inbox really distinguish Sprout Social. The reporting delivers clear, comprehensive insights that make it simple to track performance and share results with my team. The Smart Inbox consolidates all messages into a single, streamlined view, ensuring I never miss an important interaction. Altogether, these features save me time, offer valuable data, and make managing social media both simpler and more effective.
What do you dislike about the product?
While Sprout Social provides many valuable features, there are a few areas where I believe it could be enhanced. The social listening tools, for instance, seem unnecessarily complex and can be challenging to navigate. Rather than offering a quick overview of social sentiment and brand health, the interface is so busy that it becomes difficult to quickly locate the insights I’m looking for. A more straightforward and streamlined dashboard would make it much easier to spot trends at a glance, allowing for deeper analysis only when needed.
I also encounter some difficulties with the approval process in my department. When I send posts to our internal communications manager for review, her only options are to approve or reject them. It would be extremely useful if she could make minor edits directly and then save the post as a draft for me to review and finalize. This change would save us both time and reduce unnecessary back-and-forth. Overall, Sprout Social is a solid platform, but these adjustments would make it even more efficient and user-friendly.
I also encounter some difficulties with the approval process in my department. When I send posts to our internal communications manager for review, her only options are to approve or reject them. It would be extremely useful if she could make minor edits directly and then save the post as a draft for me to review and finalize. This change would save us both time and reduce unnecessary back-and-forth. Overall, Sprout Social is a solid platform, but these adjustments would make it even more efficient and user-friendly.
What problems is the product solving and how is that benefiting you?
Sprout Social addresses the difficulty of managing several social media accounts by consolidating everything into a single, user-friendly platform. Its detailed scheduling tools help me stay organized, while the Smart Inbox ensures I never miss important engagement. The platform also offers clear reporting, making it easy to monitor performance and share insights with my team. I appreciate being able to provide different stakeholders in my company with either a quick overview or a more comprehensive analysis, depending on their needs. Rather than switching between various tools or tracking activity manually, Sprout streamlines the workflow, allowing me to work more efficiently and dedicate more time to creating impactful content.
Great customer support and premium analytics
What do you like best about the product?
I love how communicative the team at Sprout has been regarding all of my team's social questions and requests. I've met with our contact numerous times and they are always so supportive and are eager to help with what we are looking for.
What do you dislike about the product?
I dislike not being able to tag other personal accounts in LinkedIn and the slow to upload videos at times.
What problems is the product solving and how is that benefiting you?
I enjoy knowing when the best time to post is and the breakdown of how our posts are performing as well as our platforms. I also like how I can track how my competitors are performing.
Sprout is an effective, user friendly platform that helps maximise my abilities and reach.
What do you like best about the product?
The platform is easy to learn and use for both scheduling and reporting.
What do you dislike about the product?
Limits on the amount or type of media that can be scheduled.
What problems is the product solving and how is that benefiting you?
Consolidates content and streamlines publishing processes.
Review Sprout Social
What do you like best about the product?
I like being able to see and measure all of my content on different platforms in one place.
What do you dislike about the product?
It doesn't measure or suggest trending content. Example: hashtags don't show how used they are, if i want a trending hashtag I have to go into Instagram.
What problems is the product solving and how is that benefiting you?
Sprout is solving a time management issue, it took a lot of time to go in between different social platforms and accounts now it's all in one place.
Easy way to gather and track data for your companies social marketing efforts
What do you like best about the product?
Great support team and super helpful to let stakeholders get a better view of social marketing efforts without having to give out info for account security.
What do you dislike about the product?
We didn't get enough out of the social listening tool/crawler.
What problems is the product solving and how is that benefiting you?
To really dig deeper into social media analytics.
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