Sprout Social
Sprout SocialReviews from AWS customer
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Sprout social is convenient and useful.
What do you like best about the product?
The thing that I think is most helpful with sprout social is the fact that you only have to make one post and it can go out to all of your social media. Before sprout, I would go to every social media and have to either copy and paste or adapted to fit that one specifically and so this makes it really easy to just put one post in and have it delivered to all the platforms that you wanted to be delivered to. I also really like that. It has the feature where you’re able to click the time that is gonna get you the most views instead of having to kind of guess what time you want to post and what time is best for your audience.
What do you dislike about the product?
To be honest, I haven’t come across many downsides of using sprout social. But I do think one thing I struggle with is navigating it so when there’s comments on the post, sometimes I have troubles getting notified that there were comments and then getting to the page it sometimes kind of difficult. But overall it has everything you would need. It just is a little confusing to navigate the whole page.
What problems is the product solving and how is that benefiting you?
The problem that sprout is solving for me is having to post in different areas. Now I’m able to just post on one platform to get the message out and I love that I can just duplicate the post and edit the caption if needed for a different platform so if I need a shorter caption for X and then I’m able to just duplicate it instead of having to redo the whole thing. I also love that I can talk to my team directly in it instead of having to message everyone individually I can just send a message to the whole team and everyone will be on that post and know exactly what I’m talking about.
Sprout Social is game changer
What do you like best about the product?
Sprout Social allowed our team to be more efficient and get metrics across our different platforms more accurate and faster.
What do you dislike about the product?
I do not think I have any issues, but I would love to have different account under Sprout Social for Mutiple members of the organization or communications department.
What problems is the product solving and how is that benefiting you?
It has allowed us to report our metrics faster and it has also allowed us to be able to dedicate more time on other tasks.
Sprout Social is the way to go!
What do you like best about the product?
Sprout Social has changed the way that I manage our social media platforms and helped to optimize scheduling in so many ways. Having the ability to see a whole calendar view and toggle through the whole year and save notes on the same platform to have everything in one place has been a huge time saver for me. The "Instagram Grid Planner" has become my best friend and if you are a visual person like me, it will be your best friend too! Sprout has a user-friendly platform that is visually appealing and easy to manage while still having top-of-the-line reporting and analytics to dive deeper into your social media management. Not to mention, the support team has been excellent in providing assistance when needed and keeping us updated on all new features and rollouts throughout the year.
What do you dislike about the product?
The only thing that I would like to see more of from Sprout is more Ai functions and caption assistance.
What problems is the product solving and how is that benefiting you?
Ability to have everything in one platform and schedule content in advance through a visually appealing and user-friendly product.
Helpful platform for managing social accounts
What do you like best about the product?
Sprout Social is highly intuitive, which makes scheduling posts across multiple accounts straightforward. I appreciate how it collects all notifications from different accounts and organizes them in one place for easy review. The analytics are both helpful and user-friendly. We have been customers for years and have never felt the need to look for an alternative.
What do you dislike about the product?
Not all new features from social platforms are integrated quickly enough—for instance, on Sprout Social, you can only upload up to 10 images for an Instagram post, even though Instagram itself allows more. Occasionally, my accounts disconnect from the platform without any clear reason, but reconnecting is generally straightforward.
What problems is the product solving and how is that benefiting you?
Managing posts across several social media accounts has become much easier. By connecting all our client accounts through Sprout Social, we can schedule posts as far in advance as necessary. If we didn’t have Sprout Social, we would have to log in to each client account separately and post directly on each platform, which would be far more time-consuming. Using Sprout Social saves us a significant amount of time.
My experience using Sprout in 2 different social roles
What do you like best about the product?
I'm huge fan of the Smart Inbox feature - for me direct engagement is truly one of our most important roles as social managers. The Smart inbox makes these very easy.
What do you dislike about the product?
While it's not quite Sprout's fault, more of the issue is with LinkedIn, but as B2B with primary focus on LinkedIn, I wish it offered more in terms of listening.
What problems is the product solving and how is that benefiting you?
Sprout allows us to easily monitor incoming social posts through the Smart Inbox, easily plan and publish our social content, and quickly pull data based on it's great tagging system.
Social Media Scheduling Made Easy!
What do you like best about the product?
This tool has become an essential part of our team, helping us stay ahead and avoid the daily stress of posting. I also find it very user-friendly and simple to navigate.
What do you dislike about the product?
I would prefer if it offered an automatic Instagram story posting feature rather than just relying on push notifications.
What problems is the product solving and how is that benefiting you?
This tool helps me stay efficient by letting me add everything I need for specific periods, so I don't have the daily stress of constantly checking it.
Great features that are unparralelled
What do you like best about the product?
Reporting feature, API integration for comments, messages, and mentions are great.
What do you dislike about the product?
Took some haggling to get the pricing to make sense for our small agency. We dont use all of the features, but the ones that other platforms dont have. So we worked out a deal with Sprout to price it tougher it fit our needs without being too expensive
What problems is the product solving and how is that benefiting you?
Maintains a centralized social media presence across all clients we have without having to access each platform natively.
Easy-to-use dashboard
What do you like best about the product?
Sprout Social's dashboard is so easy to use and navigate. It gives me up-to-date information on what is happening with my organization's social media stats and helps me stay on top of all the things happening on various platforms. I would highly recommend Sprout Social to an organization looking to stay organized, plan ahead, and monitor.
What do you dislike about the product?
It's a big learning curve, but, not impossible with practice and time spent learning how to best utilize the resources available.
What problems is the product solving and how is that benefiting you?
Our organization uses multiple social media platforms, so it is convenient to work ahead and schedule postings on those platforms, as well as use specific 'listening' tools for keywords related to our community happening on those platforms.
Streamlined Scheduling with Helpful Analytics
What do you like best about the product?
What I like most about Sprout Social is how easy it makes scheduling and publishing content across multiple platforms. The calendar view keeps everything organized and helps me plan ahead with confidence. I also really value the detailed analytics, which provide clear insights into performance and help guide future strategy. On top of that, the approval workflows are a big plus for team collaboration, ensuring content is reviewed and aligned before it goes live. Altogether, these features make managing social media much more efficient and stress-free.
What do you dislike about the product?
Honestly, there isn’t anything I dislike about Sprout Social. It’s user-friendly, reliable, and continues to meet my needs without major drawbacks.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me solve the challenge of staying organized and consistent across multiple social media platforms. By allowing me to plan my social calendar in advance and schedule posts ahead of time, it removes the stress of last-minute publishing and ensures a steady, strategic presence online. Additionally, the analytics feature lets me track which content is performing well, so I can make informed decisions and refine my strategy. Overall, it saves time, keeps me organized, and helps me focus on creating content that resonates with my audience.
Sprout Social: Clean & Concise Content Management
What do you like best about the product?
The best thing about Sprout Social is the user-friendly interface and design of the overall program. Working with multiple News stations can get confusing at times; but Sprout keeps everything organized and easy for me to get the right socials to the right markets.
What do you dislike about the product?
One thing I think Sprout could improve on is the upload/tagging process. I just think there could be a way to make them both faster. Maybe by being able to upload multiple videos at a time or add on multiple tags at a time instead of going back to search each time.
What problems is the product solving and how is that benefiting you?
Sprout is allowing me to stay connected and work with stations across the country on single platform. This is beneficial to me because I don't have to upload them to a station-specific spot each time.
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