Sprout Social
Sprout SocialReviews from AWS customer
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Great social media service for consolidation and teamwork
What do you like best about the product?
Sprout has been great for many reasons. We have a mix of 8 people who have access to sprout and will go in and out at random times. It allows multiple people to access it at once which is great. It also is clear when something has been completed. It allows our team to quickly look through each of the tasks and ensure people are not working through the same thing. We use the service often. We access it several times a day. It is great at consolidating several different platforms together. We use Sprout for Facebook, IG, Twitter, Google and Yelp reviews, and more.
What do you dislike about the product?
Sometimes sprout may not update until after you attempt to submit something. For example, you may submit a response to someone on facebook, and once you submit it, the platform says that the response is no longer available. I wish it would either delete it automatically and not even show it, or if it would at least highlight it right away that the message is no longer available or posted.
What problems is the product solving and how is that benefiting you?
Sprout is very useful in consolidating all of our social media accounts into one. It would be significantly more time consuming if we had to manage and open mutliple accounts and websites. Instead, we can use Sprout for everything. Extremely convenient!
Great social media scheduling tool
What do you like best about the product?
I love how simple it is to schedule social posts across multiple accounts and have full visibility of the calendar. The metrics are very user-friendly and tell me what I need to know about performance.
What do you dislike about the product?
There are not many AI integrations within the drafting tool.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me track which topics are performing best with our audience through the tagging features. This allows me to make more informed decisions in the future.
The Most Valuable Tool for Our Social Strategy
What do you like best about the product?
Based on my experience, what I like best about Sprout Social is its comprehensive design and excellent customer support.
The platform is an all-in-one powerhouse that streamlines our workflow, making it incredibly easy to use, implement, and integrate with all major social networks. Because of this, we use it every day for our primary social media tasks, and it has become an essential part of our team's daily operations. The robust features and excellent customer support make it a truly valuable tool.
The platform is an all-in-one powerhouse that streamlines our workflow, making it incredibly easy to use, implement, and integrate with all major social networks. Because of this, we use it every day for our primary social media tasks, and it has become an essential part of our team's daily operations. The robust features and excellent customer support make it a truly valuable tool.
What do you dislike about the product?
What I dislike most about Sprout Social is the pricing structure. The pricing model charges per user, which means the cost can increase quickly as a team grows. This makes it difficult for small businesses to scale affordably.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the core problem of managing social media across multiple platforms by acting as an all-in-one hub. The platform is a true "powerhouse" that consolidates a variety of essential functions, including publishing, engagement, and analytics, into a single tool. The platform allows our team to manage multiple social channels from one central location. This significantly reduces the time we spend on day-to-day tasks like content planning and scheduling, allowing us to focus on more strategic work. Sprout Social provides powerful analytics and reporting that go beyond simple metrics. It helps us understand audience engagement, track campaign performance, and gain actionable insights that inform our business goals and prove the ROI of our social efforts. The platform's intuitive interface and centralized inbox help our team collaborate more effectively and respond to customers faster.
Sprout Review
What do you like best about the product?
The ability to schedule multiple platforms, customize per platform and the reporting tools
What do you dislike about the product?
the cost is significant for a non-profit.
What problems is the product solving and how is that benefiting you?
scheduling and planning
Reliable support for all social media needs
What do you like best about the product?
I do like the support that is provided from the team when an issue comes up
What do you dislike about the product?
Limited AI and best practices functionality which can be improved on the website
What problems is the product solving and how is that benefiting you?
It is helping us maintain our social media pages and also the pages of other franchisees with their local accounts. The dashboards are very helpful to see an overview of what our social media helping portray to guests and make sure it is cohesive to the brand.
Excellent platform we have been using for years
What do you like best about the product?
Sprout Social has been an excellent platform for our team to schedule regular posts across multiple accounts. Easy to use, and has also developed well with AI technology to make the job easier. I would highly recommend the platform.
What do you dislike about the product?
Nothing to report, all good and works very well for our team
What problems is the product solving and how is that benefiting you?
Regular scheduling across multiple accounts is excellent. AI assistance is proving very useful
Good tool, but pricey
What do you like best about the product?
Sprout has a lot of helpful features, especially for teams that have a lot of content to schedule and work on an approval basis. It's easy to schedule and view content for the month and sort by content type and approval status. The reporting features are nice and it's easy to view multiple different KPI's depending on the platform. Customer support was always helpful.
What do you dislike about the product?
Doesn't always stay up to date on newest changes to social media - other platforms introduced first comment capability on Facebook and Sprout does not have them, Sprout just introduced the ability to upload a document to LinkedIn after other platforms have had this feature for awhile. Also, it seems like the charge for every additional feature and charge a high fee per user. Their AI features are also so-so.
What problems is the product solving and how is that benefiting you?
Scheduling a large amount of content for our business and helping us track our analytics for organic social media.
Positive Experience with Sprout
What do you like best about the product?
Sprout is great for publishing context and determining audience engagement across the board. It makes it so much easier to compile analytics to present to my higher ups and show actual results from our marketing strategies. Overall, the system is pretty easy to use.
What do you dislike about the product?
Sprout can be a bit expensive for smaller business, but the benefits out weigh the pricing concerns.
What problems is the product solving and how is that benefiting you?
Sprout is helping with organization and management of our social media platforms. It also simplifies the way we can pull data from the different marketing plans were implementing.
Makes Social Posting More Productive, with a few caveats
What do you like best about the product?
I like that Sprout Social makes it easy to create and schedule a large number of social posts all at once. It is easy to see the full calendar month of posts and to switch from client to client. I like that you can schedule for multiple social platforms at one time and easily edit and reschedule as needed. It was very easy to learn to use.
What do you dislike about the product?
Sprout can sometimes take a while to update new features after a social platform adds them. That is understandable as they see the platform updates at the same time we do. I do wish Sprout allowed you to put 5 collaborators for Instagram, like you can on the app. I am having to schedule some Instagram posts in-app now instead of through Sprout when my clients request more than 3 collaborators. I also wish you could duplicate a post and send it to a different client. Some of our clients use the same posts, even though they are published to different accounts. Sometimes there seems to be a high failure rate for posts - especially when you use collaborators, but at least they immediately notify you so you can go in and resend it.
What problems is the product solving and how is that benefiting you?
Sprout allows us to schedule our social posts in advance for all of our clients allowing us to create content ahead of time, schedule it, and it's all set.
Makes my life easier
What do you like best about the product?
Sprout makes my job and life so much easier! I post on facebook for 4 different social accounts and Sprout makes it so easy to do that. I use Sprout basically everyday
What do you dislike about the product?
The downside of using Sprout is the slowness I sometimes experience with the software.
What problems is the product solving and how is that benefiting you?
Keeping 4 different social media accounts organized and scheduled all in one place
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