Sprout Social
Sprout SocialReviews from AWS customer
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Seamless Social Platform Management
What do you like best about the product?
Managing multiple social media accounts for two companies means posting several times a day across different platforms, and that can quickly become time-consuming. With Sprout, I can connect all of our business profiles and publish content from one simple dashboard. I also love the optimal posting time feature, which helps me schedule posts when they’re most likely to get the best engagement.
What do you dislike about the product?
I wouldn't say there is anything I dislike about the platform.
What problems is the product solving and how is that benefiting you?
Sprout helps with time management, allowing social sharing to several platforms from one interface. It also helps with campaign organization with the tagging feature. The analytics dashboard are useful to compare metrics across social platforms, as well as run competitive analysis to identify where our social strategy can improve.
Organization across social channels
What do you like best about the product?
I appreciate that I can see all of my social engagement in one centralized location and that I can post to multiple platforms, and make any tweaks necessary, from one place.
What do you dislike about the product?
The cost is honestly a bit high for the specific tools we're using.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me save time by allowing me to post to multiple social channels, and make the necessary changes in tone and messaging easily, from one centralized location.
Best social media management platform
What do you like best about the product?
The feature I appreciate most about Sprout and use every week is the Cross Network reporting tool. I use it as a main method to assess the performance of my company's social channels and to refine our content strategy based on the analysis Sprout provides. The user interface, along with the tables and graphs, is not only visually appealing but also provides valuable insights
What do you dislike about the product?
Although Sprout offers impressive features, I feel that its subscription plans are quite costly. One of the main disadvantages of the platform is that adding additional users to your account increases the overall price, which can be a significant drawback.
Despite having great features, I feel that Sprout's subscription plans are quite expensive. A significant disadvantage of the platform is that adding more users to the account will increase the overall price, which can be a drawback for some.
Despite having great features, I feel that Sprout's subscription plans are quite expensive. A significant disadvantage of the platform is that adding more users to the account will increase the overall price, which can be a drawback for some.
What problems is the product solving and how is that benefiting you?
Sprout has helped me significantly with saving time when it's time to create an in depth analysis of my company's social channels. The built in reporting tools on some platforms can be a headache, but Sprout makes it incredibly easy to create detailed reports.
It fit our needs until didn't
What do you like best about the product?
The software is easy to use and has helped me become more time-efficient.
What do you dislike about the product?
The cost has gone up, and the system has started to experience more glitches.
What problems is the product solving and how is that benefiting you?
We used Sprout Social to manage multiple social media platform at the same time for our clients.
Marketing Review
What do you like best about the product?
The comparability and easy access to linking accounts.
What do you dislike about the product?
It's challenging to navigate the UI from time to time and find certain features without using help
What problems is the product solving and how is that benefiting you?
Scheduling posts and measuring analytics
Great social suite
What do you like best about the product?
Sprout is an indispensable tool for any modern social media marketing team. Its content management, scheduling, and reporting capabilities are all excellent, and the influencer marketing platform stands out as the best in the industry. I have also consistently received outstanding support from all partners I have worked with, whether they were agencies or brand partners.
What do you dislike about the product?
In the past, Sprout's social listening features have not been as robust as those offered by more specialized listening tools. Still, I am hopeful that their recent acquisition of NewsWhip will lead to improvements in this area.
What problems is the product solving and how is that benefiting you?
I oversee social channels and content for a leading financial services brand. Sprout makes it easier to handle every aspect of their channels and content ecosystem.
Excellent Platform for Streamlined Social Media Management
What do you like best about the product?
Sprout Social has been an invaluable tool for managing our social media presence across multiple platforms. The interface is intuitive, and the scheduling features allow our team to plan and publish content efficiently. We especially value the detailed analytics and reporting tools, which provide actionable insights that help guide our strategy and improve engagement.
The collaboration and approval workflows make team communication seamless, ensuring our content stays consistent and on-brand. Additionally, Sprout’s customer support team has been responsive and knowledgeable whenever assistance is needed.
Overall, Sprout Social has enhanced our productivity, organization, and visibility — an excellent choice for any business looking to manage social media effectively and strategically.
The collaboration and approval workflows make team communication seamless, ensuring our content stays consistent and on-brand. Additionally, Sprout’s customer support team has been responsive and knowledgeable whenever assistance is needed.
Overall, Sprout Social has enhanced our productivity, organization, and visibility — an excellent choice for any business looking to manage social media effectively and strategically.
What do you dislike about the product?
One area for improvement would be expanding customization options in reporting dashboards. Having more flexibility to tailor reports by campaign or time frame would make insights even more actionable.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us streamline social media management across multiple platforms. By bringing publishing, engagement, analytics, and reporting into one place, it saves our team valuable time and ensures consistent, timely communication with our audience.
Sprout Social simplifies collaboration by allowing multiple team members to manage scheduling, monitor engagement, and track performance from one centralized dashboard. The robust analytics tools also make it easy to measure campaign success and refine our strategy based on real data.
Sprout Social helps us stay connected to our audience by managing all incoming messages and comments in one unified inbox. This allows our team to respond quickly, maintain a consistent brand voice, and build stronger customer relationships.
Sprout Social simplifies collaboration by allowing multiple team members to manage scheduling, monitor engagement, and track performance from one centralized dashboard. The robust analytics tools also make it easy to measure campaign success and refine our strategy based on real data.
Sprout Social helps us stay connected to our audience by managing all incoming messages and comments in one unified inbox. This allows our team to respond quickly, maintain a consistent brand voice, and build stronger customer relationships.
User friendly & great insights
What do you like best about the product?
I love how clean, compact, and intuitive Sprout is! Regardless of what I'm working on I can count on a great UX and insightful data through reporting and social listening daily. Customer support was also really nice through the years.
What do you dislike about the product?
The only thing I would change would be the limited space of characters and queries on social listening!
What problems is the product solving and how is that benefiting you?
Sprout is helping me have one place to answer all customer inquires, find insightful data, and publish all of my content. It's a one stop shop!
Good content planning platform
What do you like best about the product?
I enjoy the simplicity for the user. The platform is well laid out and straightforward when it comes to navigating to the various features. I primarily use the platform for scheduling social media posts, reviewing and compiling metrics, and competitor analysis. It works really well for this, and throughout the time using Sprout the past six years, they have added many new useful features.
What do you dislike about the product?
There wasn't much to dislike about Sprout. Some of our social media pages would periodically get disconnected, which can be annoying, but Sprout's notification system provides alerts so you can reconnect the pages.
What problems is the product solving and how is that benefiting you?
Seamless social media scheduling and content planning. It makes it easy for me to schedule out content and then report performance back to our C suite.
Top Software
What do you like best about the product?
I've used Sprout at three different jobs, and the customer support is next level. I always can speak directly to a team member if I run into issues or jump on call if I need to learn more about the features. The great thing about sprout is that it's also pretty easy to use. Once I learned about the layout and what features were offered, my team and I started to use it every day
What do you dislike about the product?
The price can be hard for some small agencies or campaigns.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing for my team to schedule things in advance, giving us the time and space to solve other marketing problems like our email newsletter.
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