Sprout Social
Sprout SocialReviews from AWS customer
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Top solution in the market, but a bit expensive
What do you like best about the product?
SproutSocial is probably the best solution I ever used for social media management and scheduling posts. It's a complete social media suite.
What do you dislike about the product?
From time to time, some accounts get disconnected, but I think it might be due to safety. The only significant flaw for me is the price, because we have quite good solutions available at a much lower cost in the market.
What problems is the product solving and how is that benefiting you?
It was good to analyze the performance of our social media channels and schedule posts.
Very easy to manage all your social media accounts in one place
What do you like best about the product?
The calendar scheduling feature allows you to plan and schedule numerous posts well in advance, and it displays them in an attractive, easy-to-read layout.
What do you dislike about the product?
Employee advocacy features you have to buy separately and its very expensive - per user basis.
What problems is the product solving and how is that benefiting you?
Managing several social accounts from one place in a streamlined way.
Love how easy it is
What do you like best about the product?
Sprout makes it easy for me to manage everything in one spot. From creating and monitoring to reporting, I get it all in one spot.
What do you dislike about the product?
Certain platforms are not as functional. Fur example, Tiktok scheduling remains finicky.
What problems is the product solving and how is that benefiting you?
It's streamlined things so or marketing team can easily assign cases to our escalation team for customer service. This has been a massive benefit to our team and our members, because they get help much faster.
Efficiency at Its Best
What do you like best about the product?
I use Sprout Social every day and I really like how user–friendly it is. It makes managing multiple accounts and scheduling posts so much easier, and I love that everything’s in one place (publishing, reporting, engagement). It saves a ton of time and keeps things organized. I’ve also had great experiences with Sprout’s customer support. They’re responsive, knowledgeable, and genuinely helpful when questions or issues come up.
What do you dislike about the product?
Sprout has a ton of great features, but the pricing can be tough for smaller teams. Some of the advanced tools are locked behind more expensive tiers, which can make it harder to fully take advantage of everything the platform offers.
What problems is the product solving and how is that benefiting you?
Sprout helps us tackle a lot of the challenges that come with managing multiple social media accounts. Before, it was hard to keep track of scheduling, reporting, and monitoring across platforms, but Sprout centralizes everything in one place. It saves us time, keeps our posting consistent, and gives us clear data to share with leadership. It also makes collaboration easier since different team members can jump in without things slipping through the cracks. Overall, it solves the problem of trying to juggle too many tools and platforms separately and gives us a much more streamlined workflow.
Easy to use, good support when help is needed.
What do you like best about the product?
The tagging feature is the most helpful to me. I also like the feature to customize a scheduled post for each platform, rather than having to make three different scheduled posts.
What do you dislike about the product?
I dislike how expensive it is. I wish it was a little cheaper.
What problems is the product solving and how is that benefiting you?
Tagging the posts is a great feature. I am able to easily find which posts were posted for specific sponsors at the end of the season.
Highly Satisfied Sprout Social User
What do you like best about the product?
Sprout Social is an invaluable tool for managing multi-platform social media efforts. It makes the process of scheduling content, engaging followers, organizing/responding to messages, and creating customized reports simple and more efficient.
What do you dislike about the product?
I manage a lot of different channels across three different markets. It would be great if there were more user profiles, social channels, and listening topics including on the annual subscription.
What problems is the product solving and how is that benefiting you?
Sprout Social has been incredibly beneficial in helping to manage multiple channels across three markets. In particular, the new "Customize Post Per Network" function has been a real game changer. Aside from the scheduling capabilities, Sprout Social offers great listening and analytic capabilities. With Sprout Social, I can quickly generate reports to highlight metrics or showcase messages/sentiments connected to specific listening parameters.
Easy to use
What do you like best about the product?
I like that I can bulk upload social media posts. It really helps when we have campaigns.
What do you dislike about the product?
The reports can sometimes be confusing to use
What problems is the product solving and how is that benefiting you?
Being able to schedule out the next month social media post. It benefits me as I can see easily see what we already have planned and what gaps are missing. The tags also help with this as I can sort the posts by topic.
Very Neutral sometimes experience glitches
What do you like best about the product?
Very organized and easy to use. I like how I can naviaget through my client pages easily.
What do you dislike about the product?
Sometimes it glitches to the point it won't save my work. I also have issues with uploading and cropping posts for Instagram and the location tags never work.
What problems is the product solving and how is that benefiting you?
I like that they finally adapted to the new IG ratio.
Effective Tool for Managing Social with Robust Reporting
What do you like best about the product?
Easily intergrate multiple platforms and metrics across several accounts. Schedule ahead and track implementation plan/calendar.
What do you dislike about the product?
Login is challenging for manager/employee relationship
What problems is the product solving and how is that benefiting you?
posting and tracking some metrics
Team planning and social media planning
What do you like best about the product?
I like that our team can use this platform to stay in the loop and create social media graphics for various platforms.
What do you dislike about the product?
We seem to not be able to post for Facebook
What problems is the product solving and how is that benefiting you?
N/a
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