Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
194 reviews
from
External reviews are not included in the AWS star rating for the product.
Excellent Company to work with!
What do you like best about the product?
I have been working with Tiger Connect for many years along with many of my clients in my call center. It is a top notch product, Minimal to no downtime and has always been a reliable source of communications in our call center. Their customer service, tech support when needed is fantastic, their follow through is excellent.
What do you dislike about the product?
I have no negative comments on this outstanding product!
What problems is the product solving and how is that benefiting you?
We have had no problems at all
User friendly, HIPPA compliant communication
What do you like best about the product?
The best thing about TigerConnect is that I know that whatever information I am sending to my clinical team is secure and HIPPA compliant. I also like that I can see they have read the message.
What do you dislike about the product?
Not having the ability to "return", meaning start a new paragraph or space out sentances for clarity. If you press the "ENTER" key it sends the message instead of starting a new line.
What problems is the product solving and how is that benefiting you?
We have a team of 36 staff and contractors, some of whom work remotely. The ability to communicate with them even when we don't see them on a regular basis and know that the information that we are sending them is secure and can tell that they have seen the message is super important to our team.
I use the platform for paging and communication purposes.
What do you like best about the product?
I like the ability to communicate rapidly and efficiently with the other members of my practice. I also like the capability to include pdf files with clinical information about the patient's last encounter.
What do you dislike about the product?
Sometimes the information given in the page is incorrect, like the phone number or person requesting the consult, which can lead to delays in getting through to the caller. Usually, the info is correct however.
What problems is the product solving and how is that benefiting you?
It is an efficient means for communicating with multiple members of the practice simultaneously.
Great experience
What do you like best about the product?
Safe professional timely communication between HCPs
What do you dislike about the product?
I haven't found anything to dislike this platform
What problems is the product solving and how is that benefiting you?
Hippa compliant communication
Convivial
Qu'aimez-vous le plus à propos de the product?
Convivial, protège les informations des patients,
Que n’aimez-vous pas à propos de the product?
Vitesse, déconnexions et décalages parfois, mais toujours facile à utiliser
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Protéger les informations des patients et communiquer les informations des patients. Cela établit un pont de communication entre le personnel hospitalier et aide à améliorer les soins aux patients. Dans l'ensemble, un excellent produit.
Confidentiel et Facile
Qu'aimez-vous le plus à propos de the product?
Je peux me connecter à un fournisseur facilement et rapidement.
Que n’aimez-vous pas à propos de the product?
Si le fournisseur ne me répond pas immédiatement et que je dois quitter l'ordinateur, je dois me reconnecter pour voir la réponse.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Accès facile aux prestataires.
Excellent Tool for Clinical Communication
What do you like best about the product?
As the medical director for our addiction medicine services, I collaborate with multiple therapists and clinicians regarding cases in real time. Tiger text makes it possible to communicate rapidly and easily in a secure, HIPPA-compliant environment. The fact that it can be used on a cell phone is also critical as it makes it more convenient to remain connected.
What do you dislike about the product?
The only downside is that I have not figured out how to turn off the push notifications when I am on vacation. While I can designate myself as unavailable I continue to receive the push notification on my phone that a message is available.
What problems is the product solving and how is that benefiting you?
Collaborative, real-time clinical communication of cases among multiple therapists and staff involved in their care in an intensive substance use disorder outpatient treatment program.
Easiest and most effective way to quickly communicate with physicians and multidisciplinary team
What do you like best about the product?
The ease of connecting with physicians and other members of the multidisciplinary team. This allows patients to receive quicker interventions.
What do you dislike about the product?
notification fatigue. If you're getting too many TT's, you may start to become desensitized to the notifications.
What problems is the product solving and how is that benefiting you?
It's the quickest way to get in touch with the providers that need to be reached. Paging them takes too long, especially during a crisis.
D'accord
Qu'aimez-vous le plus à propos de the product?
sécurisé et double authentification est bon qui a la protection HIPAA.
Que n’aimez-vous pas à propos de the product?
ne peut pas conserver les anciens messages pendant plus de 30 jours et c'est coûteux
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
peut communiquer avec les sources de référence.
Revue du logiciel Tiger Connect
Qu'aimez-vous le plus à propos de the product?
J'aide en fait nos employés à accéder à Tiger Connect sur leurs tablettes. La meilleure chose à propos de Tiger Connect est sa capacité à communiquer avec les médecins via une connexion sécurisée.
Que n’aimez-vous pas à propos de the product?
Je n'ai vraiment pas d'interaction négative avec la configuration et la fonctionnalité de Tiger Connect.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Il assure une sécurité et une stabilité de Tiger Connect tout au long de l'année.
showing 31 - 40