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Great for scheduling multiple providers
What do you like best about the product?
Scheduling templates and for other facilities that have access to our call schedules
What do you dislike about the product?
It does not update a third party calendar when changes are made
What problems is the product solving and how is that benefiting you?
The ability to have providers request for their schedule.
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Excellent HIPAA compliant platform
What do you like best about the product?
The ease with which we can share patient info with the clinical team in the field in real time.
What do you dislike about the product?
We haven't had any issues at our agency.
What problems is the product solving and how is that benefiting you?
not being able to text patient informaiton in real time and having to call staff whil ethey are with patients. We are able to text info to MDs and send documents in real time much easier than prior to using TigerConnect.
Very Beneficial Product
What do you like best about the product?
Tiger connect creates a secure, compliant and efficient platform to communicate between our staff in all programs and departments.
What do you dislike about the product?
It would be beneficial to be able to better configure alerts and notifications in greater detail.
What problems is the product solving and how is that benefiting you?
Provides us with one and only one messaging platform that we can confirm is compliant and secure.
Mostly good
What do you like best about the product?
Being able to connect to multiple people on the same thread. Knowing who I cannot contact (i.e. are on DND)
What do you dislike about the product?
Its either a single notification, or 10 repeat notifications, and its not adjustable at the user level. Also if you have repeat notifications, you never know if its notifying you of a new alert, or repeated alert of an old message. Pagers had that functionality. Tiger, or general texting, is powerful, but its much too intrusive, and is misused frequently. The outage a month or so ago was scary, but you didn't know what you didn't know.
What problems is the product solving and how is that benefiting you?
HIPAA secure texting, which has been great.
An Enhancement to Healthcare Communication
What do you like best about the product?
The instant communication between care teams, departments, and external stakeholders without losing its most valuable feature, security, HIPPA compliance
What do you dislike about the product?
Integration and compatibility, learning curve, some limited features, user adoption.
What problems is the product solving and how is that benefiting you?
Secure messaging and calling, real time communication, workflow integration, on call scheduling escalation, read receipts and message status for clarity and accountability.
Great texting app under HIPPA regulations
What do you like best about the product?
We can create groups and keep in communication with the members who take care of our clients. Text 30 days old get deleted. Photos aren’t saved in the phone.
What do you dislike about the product?
Maybe an easy way to get the deleted texts.
What problems is the product solving and how is that benefiting you?
communication about the care of the patient, information doesn't get mixed with the care of other patients.
Very Nice & Secure App
What do you like best about the product?
Very user friendly.
Easy to implement & install.
Easy to implement & install.
What do you dislike about the product?
The Desktop App freezes from time to time.
The Desktop & Phone Apps don't offer Administrative Management features.
The Desktop & Phone Apps don't offer Administrative Management features.
What problems is the product solving and how is that benefiting you?
It makes Text Messaging between RNs & Physicians HIPAA Complient.
Tiger connect is a great way to communicate with our providers and end users.
What do you like best about the product?
easiness of connecting with our providers.
What do you dislike about the product?
We enjoy all parts of Tiger Text .We really do not dislike any parts.
What problems is the product solving and how is that benefiting you?
We have no problems at all to report at the momemnt with the platform.
Intake Coordinator
What do you like best about the product?
It's nice to be able to reach out to other users for direction, advice, etc...
What do you dislike about the product?
There doesnt' seem to be a lot of choices regarding hospice care. It would be nice to see more hospice topics.
What problems is the product solving and how is that benefiting you?
No problem solving yet. Still getting acquainted with the system and hospice groups are almost non-existent
It’s been the lifeblood of communication with our caregivers!
What do you like best about the product?
Able to talk to multiple caregivers about client cases, let's caregivers collaborate with each other as well.
What do you dislike about the product?
Certain features would be nice like auto add teams to groups.
What problems is the product solving and how is that benefiting you?
Solving the communication issues with field emplo
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