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Virtual nGeniusONE

NETSCOUT SYSTEMS, INC.

Reviews from AWS customer

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External reviews

40 reviews
from

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Southern Linc

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
User friendly From what I’m told. Highly recommend.
What do you dislike about the product?
Nothing in particular highly recommend!!
What problems is the product solving and how is that benefiting you?
Helping to troubleshoot and resolve problems


    Louis M.

One Stop for Observability Solutions

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about NETSCOUT’s observability products is that they are purpose-built to fit specific needs without requiring reliance on third-party tools or juggling multiple vendors. Each solution is designed to integrate seamlessly within its intended environment, which simplifies deployment and management. Instead of having to piece together functionality from different sources, NETSCOUT offers a comprehensive portfolio that covers monitoring, troubleshooting, and performance visibility end-to-end.

This single-vendor approach reduces complexity, streamlines support, and ensures consistent data and insights across the entire infrastructure. For organizations looking to avoid fragmented monitoring environments, NETSCOUT’s all-in-one observability platform is a strong fit.
What do you dislike about the product?
The biggest drawback with NETSCOUT’s observability products is the cost. Compared to competitors, the pricing is significantly higher, which makes it challenging to justify expanding adoption or recommending new offerings - such as the OCI solutions - to customers. While the functionality is strong, the premium pricing often becomes a barrier when trying to balance budgets and long-term value.
What problems is the product solving and how is that benefiting you?
Visibility across multiple dispersed enterprise infrastructures while maintaining a central monitoring/management location


    Matheus R.

Rocha Review

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
like the clear visibility it provides into network and application performance, making it easier to identify issues quickly.
What do you dislike about the product?
Since I’ve only been working with NETSCOUT for a few months, I’m still learning the full potential of the tool, so the complexity can be a challenge at first.
What problems is the product solving and how is that benefiting you?
helps with transactional troubleshooting by providing end-to-end visibility of network and application flows. This makes it easier to identify the root cause of performance issues and resolve them faster, reducing downtime and improving user experience.


    Hospital & Health Care

Netscout saved so many man hours in troubleshooting

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Pulling all data together to greater visibility and being able to format data in a good format to share with leaders. Being able to see all traffic flows and errors really helps
What do you dislike about the product?
Sometimes finding the data that is needed can take a while
What problems is the product solving and how is that benefiting you?
Helping get to root cause of issues much faster. Issues that took days to weeks to solve are now being solved in a fraction of that time


    Hospital & Health Care

Packets in my hand

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Very powerful tool to grab and decode packets. I can prove that the network is not the cause by using nG1.
What do you dislike about the product?
The UI needs a refresh. My colleagues can get lost trying to find what they need.
What problems is the product solving and how is that benefiting you?
When users open up tickets blaming the network, we can use nG1 to show the issue is a different cause.


    Wess B.

Manage and utilize the system to reduces MTTR.

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Easy to dig down into problems on the network for application and network use.
What do you dislike about the product?
There are some configuration limitations that make it hard to setup.
What problems is the product solving and how is that benefiting you?
Assists us in finding issues quickly in all aspects of our network be it application, bandwidth, voice, or video.


    Joshua B.

Engage 2025 Review

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Able to create reports and grid to help see overpain view of applications being used.
What do you dislike about the product?
No big dislike just takes a while to get used to it but like any product the more you use the better it is.
What problems is the product solving and how is that benefiting you?
Able to monitor Network issues that people do not always bring up to use right away.


    Government Administration

Have begun using NetScout for the Enterprise

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Easily insertable into network to allow monitoring at critical points
What do you dislike about the product?
Needs to be able to scale from large remote sites to smaller ones easier. Also need to provide documentation on how to properly install the system and equipment needed for a complete install
What problems is the product solving and how is that benefiting you?
Locate potential outages


    Raj K.

Best tools for security and analytics

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
it will help our business a lot, by using this, we can see our platform performance in client-side and give us best analysis on our data
What do you dislike about the product?
we are not able to find anything dislike about them
What problems is the product solving and how is that benefiting you?
can give us best security of our network space and best for analysis as well


    Computer Networking

Vstream - seamless extension of the nGenius architecture

  • April 03, 2023
  • Review provided by G2

What do you like best about the product?
Helps in reducing time to solve problems, provides unparalleled visibility and control in hybrid cloud, and assists users in reaching their goals. Ideal for smart data visibility into service-critical traffic running within virtualized or cloud infrastructures.
What do you dislike about the product?
Monitors services locally on a host or as an aggregation point for multiple services.
What problems is the product solving and how is that benefiting you?
Seamless, affordable packet data visibility and analysis is easy to deploy and manage.