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    Virtual nGeniusONE

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    Deployed on AWS
    Use this appliance in hybrid cloud environments as part of NETSCOUT's Enterprise Performance Management solution delivering immediate, actionable intelligence to solve security, performance and availability issues.
    4.5

    Overview

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    Most enterprises today have hybrid and multi-cloud strategies. This poses new challenges as workloads are migrated to the cloud and you grapple with an increasingly complex infrastructure. That's why you need NETSCOUT Visibility without Borders to secure and assure the performance of your digital ecosystem. It is a smart solution from NETSCOUT that illuminates performance issues and security threats everywhere, anywhere, anytime. NETSCOUT and AWS have come together to give enterprises what it takes for proactive service triage and to quickly handle the unexpected.

    Virtual nGeniusONE is part of the NETSCOUT Enterprise Performance Management solution. Using this solution with AWS lets you migrate workloads to AWS with confidence, providing a foundation for common situational awareness for NetOps, SecOps and other IT groups by monitoring a variety of availability, reliability, responsiveness and threat metrics - making them easily accessible in real time to the right team members with custom views relevant to their function. Actionable visibility from NETSCOUT allows you to take full advantage of AWS capabilities. NETSCOUT uses the industry's most scalable, lightweight distributed architecture to generate Smart Data. Through continuous capturing of packet data (traffic flows) traversing the AWS and hybrid cloud environment and turning it into Smart Data at its point of collection, NETSCOUT provides Visibility without Borders.

    Highlights

    • Confidently migrate workloads to AWS by removing blind spots between different technology and management domains across on-premises and cloud environments.Optimize service performance and reduce Mean-Time-To-Knowledge (MTTK)
    • NETSCOUT supports AWS native services such as Gateway Load Balancer, Amazon VPC Ingress Routing and Amazon VPC Traffic Mirroring to complement NETSCOUT's embedded virtual appliances that offer software-based instrumentation of application workloads
    • NETSCOUT has partnered with VMware to provide the most complete packet data visibility solution across your VMware Cloud on AWS environment

    Details

    Delivery method

    Delivery option
    NETSCOUT Virtual nGeniusONE

    Latest version

    Operating system
    OtherLinux Oracle Linux 9.7

    Deployed on AWS
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    Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Virtual nGeniusONE

     Info
    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    License fees paid directly to NETSCOUT Systems, Inc. are not refundable. Please see the NETSCOUT End User License Agreement (https://www.netscout.com/sites/default/files/2019-10/NetScout-Systems-End-User-Product-License-Agreement-2019.pdf ) for more information.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    NETSCOUT Virtual nGeniusONE

    The NETSCOUT Virtual nGeniusONE for AWS is a Service Assurance platform that provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database, financial, or other services by analyzing wire data as it crosses the network, on premises or in the cloud. nGeniusONE with NETSCOUT's patented Adaptive Service Intelligence (ASI) technology leverages this wire data to generate "smart data" for smarter analytics to assure performance, manage risk, and facilitate superior decision-making regarding application and network services. The nGeniusONE platform delivers valuable macro-level insights into the status and performance of enterprise-wide services, application components, individual hosts or groups of clients or servers. This expands the IT architect's understanding of service consumption patterns, application component dependencies, and overall user experience to better support resource optimization and capacity planning. Powered by ASI technology, NETSCOUT's highly scalable Deep Packet Inspection (DPI) engine relies on wire data to provide real-time, contextual analysis of network and service performance, availability and quality. With these insights, nGeniusONE can provide customers end-to-end visibility in complex physical, virtualized, and cloud-based deployments, allowing enterprises to regain visibility into business-critical applications and services even in difficult to instrument locations.

    NETSCOUT optionally collects license information at time of product deployment.

    CloudFormation Template (CFT)

    AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    Version release notes

    Release notes are available on the NETSCOUT MasterCare portal after purchase

    Additional details

    Usage instructions

    Learn how to get started with the NETSCOUT Application Performance Management Solution for AWS . See the APM for AWS Getting Started Guide

    Support

    Vendor support

    NETSCOUT technical assistance provides different service offerings depending on the customer's license type. BYOL customers may receive NETSCOUT MasterCare support provided that they have an active NETSCOUT MasterCare Agreement. Support for PAYG is limited to email only with a target acknowledgement response time of 2 business days (not guaranteed) and includes 1 open/concurrent issue per PAYG nGeniusONE Active/Running EC2 Instance. nGeniusONE PAYG Support email: awssupport@netscout.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    92 ratings
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    28%
    2%
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    92 external reviews
    External reviews are from G2 .
    Bornatoli M.

    Comprehensive Monitoring but Needs Intuitive Customization

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    I like NETSCOUT Network & Application Observability for its end-to-end visibility, real-time monitoring, and detailed analytics. This makes detecting issues before impacting users possible and accelerates root cause analysis. Additionally, it helps in improving visibility, reducing downtime, and speeding up root cause analysis, allowing for more efficient resolution of incidents.
    What do you dislike about the product?
    I find the platform has a learning curve for new users. I think some dashboards could be more intuitive, and I would like report customization to be easier. Simplifying the dashboard layout and providing additional pre-built report templates would make the platform easier to use and reduce the time needed for new users to get started. Although the initial setup was fairly straightforward, configuring advanced features and customizing dashboards takes some time.
    What problems is the product solving and how is that benefiting you?
    I use NETSCOUT Network & Application Observability for monitoring and availability, identifying network bottlenecks, and troubleshooting performance issues. It improves visibility, reduces downtime, speeds up root cause analysis, and provides end-to-end insights, proactively detecting problems to enhance user experience.
    Amr A.

    High-Fidelity Smart Data Delivers True, Unsampled Visibility

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    The best part is its unique, high-fidelity “Smart Data” from deep packet inspection (DPI). It delivers true, unsampled visibility across complex hybrid environments, helping eliminate blind spots and get to the real root cause quickly.
    What do you dislike about the product?
    The main drawbacks are high cost and complex deployment, with a steep learning curve for managing and interpreting the vast data. The interface can also feel dated.
    What problems is the product solving and how is that benefiting you?
    It solves blind spots in hybrid cloud and slow root-cause analysis.

    Benefits: We slash MTTR, proactively prevent outages, and ensure app performance, even during peak traffic.
    Getachew W.

    NETSCOUT Delivers Excellent End-to-End Visibility and Real Network Performance Monitoring

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    NETSCOUT provides excellent end-to-end visibility, real-time performance monitoring, and powerful troubleshooting capabilities. Its detailed analytics and proactive alerts help quickly identify network and application issues, reducing downtime and improving operational efficiency.
    What do you dislike about the product?
    While NETSCOUT is a powerful platform, its interface can be complex for new users and requires a learning curve to fully utilize all features. Initial deployment and configuration can also be time-consuming, and the licensing model may be expensive for smaller organizations. Additionally, generating highly customized reports can sometimes be less intuitive than expected.
    What problems is the product solving and how is that benefiting you?
    NETSCOUT enables us to detect and troubleshoot network and application issues quickly through real-time visibility and analytics. This reduces downtime, improves application performance, and increases the efficiency of our IT operations.
    Prajwal R.

    End-to-End Observability in One Place with OTEL and Application Monitoring

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    End to end observability it offers with wide security. Netscout helps in integrating both our day to day work to connect to our workspace securely and also to deeply observe our application from any threats. So one place solution.
    What do you dislike about the product?
    Netscout smart data might be helpful in capturing various unseen or easy to miss data points, still the overall cost of observability makes it a hard thinking choice
    What problems is the product solving and how is that benefiting you?
    Deep packet inspection, of course all the security aspects of netscout helps us to identify problems at early stage before it impacts the end user. We want proactive observability
    Higher Education

    Powerful DPI Smart Data Visibility, but a Steep Learning Curve

    Reviewed on Jul 09, 2026
    Review provided by G2
    What do you like best about the product?
    Its deep packet inspection (DPI) technology transforms live traffic into structured, AI-ready Smart Data. Rather than relying on guesswork or sampled metrics, it enables IT teams to see exactly what users are experiencing across any cloud, data center, or SaaS environment.
    What do you dislike about the product?
    The main drawbacks are the steep learning curve and the complex configuration. It’s hard for someone new to the system to set it up and get started, so a walkthrough becomes important.
    What problems is the product solving and how is that benefiting you?
    Accelerated Problem Resolution: It reduces Mean Time to Repair (MTTR) by enabling teams to quickly see how network traffic and applications interact. It also provides continuous, end-to-end visibility across cloud, edge, and data centers, helping teams spot slowdowns early and resolve them faster.
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