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Virtual nGeniusONE

NETSCOUT SYSTEMS, INC.

Reviews from AWS customer

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External reviews

40 reviews
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External reviews are not included in the AWS star rating for the product.


    Banking

nG1 review

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
The metrics given by the data it collects
What do you dislike about the product?
Maybe that is not easy to integrate with another tools
What problems is the product solving and how is that benefiting you?
Visibility, it gives us full visibility of our network


    Victor G.

A lot capabilities for detect threats

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Resolve incidents considering the threats in networks
What do you dislike about the product?
The amount of data and the representation in the console
What problems is the product solving and how is that benefiting you?
The view of a huge data in the traffic and detect in time attacks


    Daniel J.

nGenius is the best available voice monitoring application

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I love how easily it can be configured for various services, including services that aren’t typically integral to a voice core.
What do you dislike about the product?
The dashboards are not good dashboards. They are adequate, but a user can’t tell at a glance what they are seeing, or whether there is a problem. On top of this, the alert notifications do not integrate well in a North/South fashion. As they are not stateful, and are fairly minimal, with a lot of management required to get bare bones event feeds.
What problems is the product solving and how is that benefiting you?
This is currently our only practical method for monitoring both MetaSwitch and our Ericsson core services.


    Telecommunications

Used Arbor Sightline for many years.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
detailed info for number of features to view
What do you dislike about the product?
complexity is often an issue to be able to recall.
What problems is the product solving and how is that benefiting you?
Use ability


    Financial Services

Satisfied overall with Netscout and their offerings

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Overall, the UX is easy to navigate. Most of the time, I use it to troubleshoot RTP-related issues for MS teams, as well as camera problems such as loss, jitter, and similar concerns. Additionally, features like TCP analysis and identifying top talkers help me isolate and understand problems more quickly.
What do you dislike about the product?
I don't really have any personal dislikes.
What problems is the product solving and how is that benefiting you?
Gaining a better understanding of latency issues, as well as dealing with problematic clients or users, has been important for me.


    Consulting

Smooth and complete

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Having a tool that can monitor and analyze your network from start to finish is extremely helpful when it comes to troubleshooting issues, planning for capacity, and making improvements.
What do you dislike about the product?
At times, it can be quite complex to set up, particularly when working within a service-provider environment.
What problems is the product solving and how is that benefiting you?
I have experienced general issues with both the network and the application. These problems have affected my overall experience and made it difficult to use the service smoothly.


    Effendy I.

Visibility

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I am able to see what is happening in our network and identify the root cause of problems.
What do you dislike about the product?
There are too many apps that I need to open just to get a clear picture of the actual situation.
What problems is the product solving and how is that benefiting you?
The ability to accurately identify the root cause of a problem and generate a report is essential.


    Jose Antonio C.

Full visibility in one interface

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
NG1 is capable of provide views for each member of the IT team.
Since management focus on business to capture packets for forensics analysis.
Improve your performance and business continuity with one tool
What do you dislike about the product?
It would be better if there were a subscription option, making it more affordable for all users.
What problems is the product solving and how is that benefiting you?
Downtime and MTTR are critical factors to consider, as business operations never stop.


    Telecommunications

Help validate vendors provided information.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Pre defined dashboards and options to deep dive into details.
What do you dislike about the product?
I does need good bit of initial trainings to understand the tools.
What problems is the product solving and how is that benefiting you?
Proactively monitoring the network stats.


    Telecommunications

Always reliable

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use diagnosing critical issues in the network.
What do you dislike about the product?
The amount of data collected can be difficult to work through.
What problems is the product solving and how is that benefiting you?
Problems with UE performance and giving us early detection to solve the problem.