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Surfly is very useful tool for with & after Corona!
What do you like best about the product?
Surfly is the best solution for co-Browing. Easy of use.
What do you dislike about the product?
Sometime Surfly can not reproduce the web site due to customer's web site design.
What problems is the product solving and how is that benefiting you?
Operator and client can connect each other instantly and easily.
Great co-browsung experience
What do you like best about the product?
Works smoothly on my mobile device. Intuitive and easy to use.
What do you dislike about the product?
Its hard to pick something for the sake of disliking. However Im sure I would find features that require inprovement the longer I use it.
What problems is the product solving and how is that benefiting you?
Im working with my CS team on helping them guide custoners with their purchases
Recommendations to others considering the product:
I think its a great tool in mobile native markets whefe customer experience is key
Surfly Co Browsing
What do you like best about the product?
Ease of implementation,Ease of use and great support from surfly sales and Tech teams
What do you dislike about the product?
Will like to see them hosting in India as well.
What problems is the product solving and how is that benefiting you?
Surfly is bringing new dimensions to support and helping clients with ease of filling documents/details and also in Presales
Great teams deliver great products
What do you like best about the product?
The team of Surfly is really great to work with. I've had the fortune to meet several different team members. They show professional consistency whilst keeping it easy and cool. For me that is a good sign that they are here to stay. For a digital team session I've used their videoconferencing tool and all went flawless. No bugs or hickups, just good communication in gridview.
What do you dislike about the product?
Not too much actually. I'd say there's probably room for improvement, cause there always is, but I'm not to tech savy to notice any errors. From a end user point of view all my needs were covered and their tool worked like one should expect.
What problems is the product solving and how is that benefiting you?
I'm hosting digital team engagement sessions. In these distant times it's a bit more of a challenge to keep your team engaged. There's no lunches, shits 'n giggles in the hallway or even Friday night drinks. Getting together happens online and for that you need a working videoconferencing tool. Besides their screen sharing solutions, Surfly has that too. Happy to have worked with you and keep up the good work.
A perfect application to hold remote conversations with our customers.
What do you like best about the product?
I like how it allows me to serve my clients and give them the attention they deserve, I like that it has improved my sales on a large scale is an application that has a friendly friendly interface, where it allows to share screens with customers and that makes the advice Be more explanatory, I am in love with this software for the simple reason that my sales can be made from my workplace.
What do you dislike about the product?
I do not like their little free trial time, since it is a great limitation to be able to exploit all those features that are exposed on this platform, when I was researching about a software to increase sales I noticed the good qualifications they gave to this software, and it is true it is very good, only that it has negative the little time of use that it offers to explore those characteristics.
What problems is the product solving and how is that benefiting you?
The biggest benefit of this software is to allow me to share a screen with my clients, the fact that it allows me to manage sales remotely has caused them to increase dramatically, as it has also solved the problem of moving from one place to another to be able to serving several clients on the same day is a great advantage since it saves me time and that is a great important factor.
Recommendations to others considering the product:
I recommend it because it is a tool that improves your attention with customers and is very intructive to increase your sales.
One way to provide the best customer service is to use this handy tool.
What do you like best about the product?
Surfly has helped me to serve several clients as they deserve, it is a multitool that has allowed me not only to provide support to the client through the distance but also allows me to share my screen, and I love that because despite serving my clients also allows me to promote the products that are on offer in the company, I get from this software a real-time connection, as if I were face to face with my clients, the sales growth in the department has really increased drastically and we have observed it since we implemented this software, since it has a very youthful and easy-to-use interface for both me and my colleagues, and when it comes to providing support to our clients, it is also easy for us to tell you how to use the software, from I really like it because it is very dynamic.
What do you dislike about the product?
It is a bit expensive tool, it brings your days of testing, but it is not enough to experience all those features and functions it offers.
What problems is the product solving and how is that benefiting you?
Its chat function with multiple clients has collaborated a lot with the company because it has allowed us to keep our portfolio of highly satisfied clients, it has given us the benefit of being able to reduce the high costs that were going to us in face-to-face support with customers, it is a great solution for chatting with several clients at the same time.
Recommendations to others considering the product:
Ideal for you to serve your customers wherever you are, a software aimed at all those companies that are dedicated to sales, to those people who give seminars from a distance, is very practical to provide remote advice, as well as remote support , since its screen sharing function is unique and practical.
tool based on co-browsing to create an excellent experience with customers
What do you like best about the product?
Surfly I like it because it is a tool through which we can connect in real time, fast and without complications creating a personal experience and quite profitable both for companies and for the client, personally I like it a lot because at Fina Technologies where work we develop financial software solutions and I have had the need as an administrative assistant to perform different tasks such as coordinating, planning and executing activities that allow me to fulfill the managerial functions of the company and where I often have the need to communicate directly with clients and manage correspondences, in such a way that I have been able to take advantage of the co-browsing for the clients to visit the page I want.
What do you dislike about the product?
The only thing that I do not like is the idea that it is not simply a package offered where we have the option to access all its features and functionality without limitations. However, I understand that it is necessary to offer it in that way according to what user want
What problems is the product solving and how is that benefiting you?
Surfly gives me the opportunity to have a tool through which I can add co-browsing and video chat easily, it has helped me a lot in the moment of having to advise clients regarding our services and power show and sustain offers. I have put aside the problem of working with a single client in a certain time, now through an access link I can invite several of them at the same time to visit a certain website and share the experience as if we were face to face a meeting or consultation.
Recommendations to others considering the product:
Surfly is an excellent service that we can easily implement on our website without any difficulties or complexity in terms of having to download, at all, it is very simple to use and gives us different easy integrations to optimize the results it provides. taking into account all the great opportunities that it has given me and the success that has resulted to allow me experiences with the clients in a maximum satisfaction nicel I recommend it to any person or company that wishes personalized and safe experiences.
An excellent program to develop classes and seminars and be communicated.
What do you like best about the product?
I like surfing, since it has given me excellent attention and it has been very practical for me. This tool I had the opportunity to use in several seminars and workshops, with reference to leadership and entrepreneurship, and I loved application, since it is completely integrated with the web, it is not necessary to download the software to my PC, it allows me to share My screen with the students and tell them where to enter for the links of the guides or certificates of the seminar, and best of all is that I can share my documents in a safe way, we provide a more effective communication and everything we could solve in lines , and this is very important for my profession and what I transmit to my followers, because with online browsing I can offer a more innovative, dynamic environment with personal and business growth objectives.
What do you dislike about the product?
I do not get something that bothers me, it is a very powerful software and I even improve the relationship and communication with my students, I would only consider that what limits me is its price, since at the beginning it seemed a little expensive, but seeing all the advantages , it is worth making the investment.
What problems is the product solving and how is that benefiting you?
I improve the communication with my students, since it is very easy to use and very easy to invite to participate in the video chat, since it is also important to mention that it helped me to share important documents, and apart from everything it allows me to share the screen for that the student can see and understand what is explained, my commitment to make my environment an entrepreneurial and innovative spirit, every time I see it more real since SURFLY has helped me in that, now I can offer you services without fear, and I can provide tips for video chat that is practically a face-to-face conversation creating strong bonds of trust.
Recommendations to others considering the product:
I encourage you to recommend this product for its good service, has good support, and is so easy to implement that the learning curve is very low inclined, it is ideal to carry out these meetings with your clients, hold meetings to provide advice In real time, no matter where you are, it is extremely simple and so you optimize the demands of your clients.
the online service that gives us more and better communication
What do you like best about the product?
Surfly is a tool created to really give users the opportunity to have an online service where the communication process is carried out in the most efficient way and with a high quality. It is more attractive and enjoyable than I have been able to experience through its Use is the power to carry out the communication not only with another user but with all those that I have wished in the same real time.
What do you dislike about the product?
There really are no features or functionalities of this great tool I do not like, on the contrary it is an excellent help for communication and labor productivity taking into account the different options that it offers us to hold meetings, videoconferences, trainings, presentations and group navigations with the better opportunities that an online service can give.
What problems is the product solving and how is that benefiting you?
As an administrative assistant, I am committed to assist in the planning, coordination and execution of management tasks, which requires me to submit reports and present the fulfillment of the proposed objectives to my superiors and the company in general, plus I must have constant communication with other members of the work so that we can converse and exchange ideas to carry out different tasks so it is necessary for me to have excellent tools that allow me to carry out these tasks efficiently, this is where I can mention that I had never experienced so many benefits and excellent functionalities in a single tool through which I have had communicative experiences through online meetings and conferences at a high level of quality, in the same way Surfly has allowed me to navigate in groups entering the address I want to visit and share and this tool facilitates the link of access through which I can invite the group of people to join the session, also offering the possibility of inviting more members of the e-mail media. The greatest benefit that has given me is that through the online meetings I can share what I am seeing in my screen.
Recommendations to others considering the product:
I recommend it because it is a great service that we should all implement to obtain quality meetings and videoconferences where all users are fully connected in real time and always generating productivity
Surfly is the excellent option for an effective and productive co-navigation
What do you like best about the product?
Surfly is an innovative platform that I find interesting because it allows me to have access to a dynamic environment and business growth where the interaction with the client becomes a task oriented and productive in order to meet their needs and achieve better results for the company . no doubt it is nice that this platform does not require us to install software or have to stress for its configuration, plus I can customize it as you wish.
What do you dislike about the product?
I have no complaint about this great platform that allows us as a company to improve the relationship with customers through access to information in an efficient and shared, the only thing I could mention as a limiting aspect for its implementation as a company is its price, but when you use it and see the great benefits it gives us, we would certainly use it
What problems is the product solving and how is that benefiting you?
The main benefit of this online platform is its registration and implementation in a simple way for a joint navigation, that is, shared with another user, either a friend or client where we can invite them easily and easily to visit a website suggested, generating a personal experience in real time. It is important to mention that with the implementation of this online tool I have been able to put aside the problem of the complexity of records and of getting clients to go to the website I want them to visit, now with only a very short and simple registration we can start writing or cut and paste URL to make invitations to go to these websites and from the moment they accept the invitation and access we can see the movements they make, where they click and other details through which we get a follow-up what the clients visualize. A very important aspect is that it also allows me to safely share important documents and achieve what I never could before, such as the fact that through shared navigation with another user he can observe all the movements we do. it has contributed to achieve a greater commitment between the company and our clients, thus allowing us to offer a better service and that they feel satisfied.
Recommendations to others considering the product:
I recommend it because it is a great help tool to optimize customer assistance because we can offer online advice, show products and explain their characteristic aspects to achieve business closure through the purchase by them, in a few words is a efficient and simple to use platform to use co-browsing to close more offers and take our company to a better level in marketing and collaboration.
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