Braze, Inc.
BrazeReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,438 reviews
from
External reviews are not included in the AWS star rating for the product.
Great all in one tool for marketing
What do you like best about the product?
There are a lot of options to choose from and help to create effective marketing notifications.
What do you dislike about the product?
Because of the number of options, it take a little bit to understand where to go and what to do for the desired results.
What problems is the product solving and how is that benefiting you?
All-in-one tool to notify users across multiple platforms without have to create custom materials for each.
Best platform for automated multichannel communications
What do you like best about the product?
It can be used for simple use cases by marketers and can get very technical and customized if need be. Braze is always releasing new features and updates that are requested by their customers. They also have an amazing community that is supportive and collaborative.
What do you dislike about the product?
Can be heavy on a browser but this is a problem witb software.
What problems is the product solving and how is that benefiting you?
Reducing campaign build times significantly and enabling me to be a better consultant.
Delivers results. Simpler and less layered than other solutions - which can be good
What do you like best about the product?
More rich (e.g., WhatsApp).
Also, improved the Canvas a lot - which used to be a weak point.
Also, improved the Canvas a lot - which used to be a weak point.
What do you dislike about the product?
Steep learning curve.
Braze is maybe in a strange point - not a simple-cheap-light tool, but also not as big and wide as the market leaders.
Braze is maybe in a strange point - not a simple-cheap-light tool, but also not as big and wide as the market leaders.
What problems is the product solving and how is that benefiting you?
Allows me to communicate with my users. Notify of special promotions, features, timely events, etc.
Good all in one CRM solution
What do you like best about the product?
The ability to allow non-technical people to set up complex campaigns
What do you dislike about the product?
The ability to analyse data and audiences could be improved
What problems is the product solving and how is that benefiting you?
How to personalise and test communications with your customers
Braze review from a Campaign Manager / Project Manager
What do you like best about the product?
What I like about Braze is the user friendly platform, it's easy to read and follow. Wheter you are creating a canvas or a batch Campaign.
I also like that they provide all sorts of material and study programs to help better understand this software
I also like that they provide all sorts of material and study programs to help better understand this software
What do you dislike about the product?
What I don't like is that sometimes it takes time to download, even though I have fiber internet. I also don't know that there's no historical review of what was changed in the campaign, you can only see this when it's been launched. And even, there you cannot see the whole steps taking to work on that campaign.
What problems is the product solving and how is that benefiting you?
Braze is solving the complicity of having to touch the liquid HTML code and it's allowing it to be faster and easier even though you are not a software engineer.
I highly recommend Braze
What do you like best about the product?
I would highly recommend Braze for it's ease of use (excellent training resouces are provided and the UI is simple to pick up), their excellent customer support, and the wide-range of features.
What do you dislike about the product?
Anytime we find an issue with Braze, customer support quickly identifies and fixes the issue.
What problems is the product solving and how is that benefiting you?
The ability to target campaigns based on a huge amount of data
One of the best messaging solutions
What do you like best about the product?
It's easy to understand and schedule messages, it's very clear when it shows how many users will be affected, easy to schedule A/B tests, easy to schedule recurring or non-recurring messages. Overall very intuitive!
What do you dislike about the product?
I find it very frustrating not being able to access the list of emails that actually received a campaign. I think there's still a lot of room for improvement when it comes to post-send features!
What problems is the product solving and how is that benefiting you?
It helps me to target my campaigns as accurately as possible, ensuring that those who need to receive the message actually do! This helps me streamline internal processes (like payment reversals, for example) among other factors.
Packed with features and easy to get to grips with
What do you like best about the product?
Main benefits:
- Ease of use regardless of business size
- Excellent segmentation and personalisation features.
- Incredibly efficient and attentive Support team
- Scalability
- User-Friendly Interface:
- Ease of use regardless of business size
- Excellent segmentation and personalisation features.
- Incredibly efficient and attentive Support team
- Scalability
- User-Friendly Interface:
What do you dislike about the product?
The analytics features aren't the best; we have to do most of this in a 3rd-party platform.
What problems is the product solving and how is that benefiting you?
Braze helps us to educate, inform and monetise our audience effectively across multiple touchpoints at every stage in their lifecycle.
Braze Marketing Automation
What do you like best about the product?
The ability to track users journey through all the channels and the Canvas featurs really helps to build a custom user journey along with AI features to enhance the journey.
What do you dislike about the product?
Nothing to really dislike about the Braze tool
What problems is the product solving and how is that benefiting you?
1. Reaching users with their preferred channels
2. Creating Custom user journeys via Braze
3. Ability to launch games through IAM
4. Ability to send push ibteractions with custom user interactions
2. Creating Custom user journeys via Braze
3. Ability to launch games through IAM
4. Ability to send push ibteractions with custom user interactions
Review 001
What do you like best about the product?
What I like best about Braze is its powerful and intuitive platform for creating personalized, cross-channel marketing campaigns that drive customer engagement and retention.
What do you dislike about the product?
What I dislike about Braze is its learning curve, which can be steep for new users unfamiliar with its advanced features and capabilities.
What problems is the product solving and how is that benefiting you?
Braze is solving the problem of fragmented customer engagement by providing a unified platform for personalized, cross-channel marketing campaigns, which benefits me by enabling more effective and cohesive communication with my audience, leading to increased customer retention and satisfaction.
showing 481 - 490