Braze, Inc.
BrazeReviews from AWS customer
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Braze the roof!
What do you like best about the product?
I love the segmentation and personalization available in braze!
What do you dislike about the product?
i wish there was autosave available in braze
What problems is the product solving and how is that benefiting you?
braze allows us to create communications that are personalized for all customers across multiple products, sports, and cities.
Solid Platform
What do you like best about the product?
Braze is very UI-friendly and is pretty easy to navigate.
What do you dislike about the product?
Understanding the power of Braze is difficult. Proof is in all the documentation. Obviously the use cases per customer/client are myriads, but it seems easy to get lost in the weeds trying to figure out how to accomplish our goals.
What problems is the product solving and how is that benefiting you?
Braze solves our problems on setting up and reaching specific audiences in canvases.
Great Experience
What do you like best about the product?
I have used Braze for 5 months and it has been amazing. The onboarding team were quick and fast getting us set up. They were the ones pushing for our organization to move quickly in helping set up our data ingestion. Turned us over to a great support team that has helped answer our best practices questions.
What do you dislike about the product?
One thing to change for Braze is reporting on various languages or countries. We need this data but only get results for the entire campaign.
What problems is the product solving and how is that benefiting you?
Communicating with our patrons in various channels.
Great tool for marketers
What do you like best about the product?
Easy to adapt and easy to use and great to do amazing campaigns.
What do you dislike about the product?
Cost structure could be a bit better for some brands.
What problems is the product solving and how is that benefiting you?
Easy to use.
Brazed and Not Confused
What do you like best about the product?
I appricate Braze's segementation builder. As Marketer, I am no longer dependent on others to create campaign segments
What do you dislike about the product?
I've ran into mobile rending issues when using liquid code for dynamic content.
What problems is the product solving and how is that benefiting you?
Braze allows me to quickly build personalized comms based on my consumers behaviors.
Very fun atmosphere! And love the keynotes, talk about upcoming release.
What do you like best about the product?
Customer engagement! I am beginner level on Braze but listening to all the exciting features. The potentials are real!
What do you dislike about the product?
I need more trainings about Braze. I found it's similar to Salesforce
What problems is the product solving and how is that benefiting you?
Send out real time offer, which is very important for our marketing team
It has been really good, its a very good and powerful platform for email marketing and communication
What do you like best about the product?
how user friendly the plattform is, it makes very easy to complete any use case
What do you dislike about the product?
sometimes is complicated to get response from their technical team
What problems is the product solving and how is that benefiting you?
making all the cross channel strategies, and having the right communication for the right user
Great platform
What do you like best about the product?
Tech built around customer centric focus.
What do you dislike about the product?
Everything is good but exploring functionality for B2B would be great 👍
What problems is the product solving and how is that benefiting you?
Timed campaign execution
A helpful intuitive platform
What do you like best about the product?
Easy to use packed full of features to allow campaigns to run with ease. The use of AI takes it to the next level
What do you dislike about the product?
B2b not as supported but we still make it work
What problems is the product solving and how is that benefiting you?
Digital buyer journey
Easy to use for marketers and flexible to work with any of your existing technology.
What do you like best about the product?
Love how easy it is to move data into braze from existing applications.
What do you dislike about the product?
It's not focused on B2B but it's coming!
What problems is the product solving and how is that benefiting you?
Creating linked website, email personalization and linking this with smart ai generated content recommendations for each user.
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