Braze, Inc.
BrazeReviews from AWS customer
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Great tool for sending communications.
What do you like best about the product?
Ease of using the tool. Support service. Unlimited resources.
What do you dislike about the product?
Lack of option to translate the tool.
What problems is the product solving and how is that benefiting you?
communication with other clients besides WhatsApp
Email Marketing
What do you like best about the product?
Calendar view to easily find campaigns for results
What do you dislike about the product?
retiring calendar dates sooner than I would like
What problems is the product solving and how is that benefiting you?
easy template to follow guidelines to have a mre effective email strategy
Why I like Braze
What do you like best about the product?
User-friendly interface and the ability to send personalised comms (email & sms) to users based on their behaviour and preferences. I also like the integrations it has with Tealium, Meta and other social platforms.
What do you dislike about the product?
Even with personalisation there is always a risk of sending unwanted or irrelevant comms so you need to have your finger on the pulse in these instances.
What problems is the product solving and how is that benefiting you?
Braze has allowed our business to orchestrate campaigns across multiple touchpoints - particularly email and SMS. It has also allowed us to tailor ongoing communications for future campaigns based on how users prefer to be engaged i.e. what channel
Excellent Communication Tool
What do you like best about the product?
The platform stands out for its flexible segmentation and campaign automation, as well as offering various means of communication. It also allows the creation of detailed reports and provides real-time insights that make all the difference.
What do you dislike about the product?
layout of the platform, and some configurations.
What problems is the product solving and how is that benefiting you?
Effective and targeted communications help keep the Drivers connected in the area.
Braze simple customization
What do you like best about the product?
I love Braze because it allows me to customize the messages in my own way, it is an ideal and easy to use platform, it allows me to optimize my time and boost our growth and communication in high volume.
What do you dislike about the product?
Nothing really, it's easy to use and I love Braze.
What problems is the product solving and how is that benefiting you?
It allows me to optimize my work time, send personalized and attractive messages.
Braze real time communication
What do you like best about the product?
Braze is a reliable and intuitive platform to use, it is perfect to automate messages and notifications, completely personalized messages, I use Braze to achieve real time communication with my clients.
What do you dislike about the product?
There is nothing I dislike about Braze, I love it.
What problems is the product solving and how is that benefiting you?
Personalization and creation of messages in a short time.
Braze for a startup
What do you like best about the product?
Braze has most abilities across all functions for email/sms/push and great customer support.
What do you dislike about the product?
Sometimes it can be a bit too complicated - for a new or growing company, it's sometimes too much.
What problems is the product solving and how is that benefiting you?
Braze is our one-stop shop for all member communication across our app and web - we can use it for email, sms, and push all in one place.
Fast and Efficient
What do you like best about the product?
Good UI, fast responses, robust automation, great for integrations
What do you dislike about the product?
maybe the learning curve is a little too hard
What problems is the product solving and how is that benefiting you?
It helps with the company supply problem
Learning Braze has been a great experience for me and helped me improve my skills in marketing.
What do you like best about the product?
I like the way that the system is designed and how it allows you to customize your emails, in-app messages etc. The customer support is great and very responsive. At my company we use it almost on a daily basis.
What do you dislike about the product?
Not saving automatically when I close the tab that Braze is in by accident. No built in proofreading features in the email copy and subject line.
What problems is the product solving and how is that benefiting you?
It helps me with making segmentation and targeting the right people smoother and faster. It allows me to create customer journeys and newsletters faster and easier than when I was using a different program.
Braze is good and safe
What do you like best about the product?
Braze is an easy and safe platform to use, I have been using this tool for 4 years and it is the best one I have found. It facilitates multichannel marketing and real time campaign management which saves me work time. It allows me to schedule alerts, it's intuitive. That's all I need.
What do you dislike about the product?
There is nothing that detests me from this platform.
What problems is the product solving and how is that benefiting you?
It makes my work easier and saves me time, allows me to customize and has great technical support.
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