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IBM Apptio Costing

IBM Software

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    Ken G.

Powerful Cost Transparency with Intricate Setup

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I like the comprehensive out-of-the-box reporting features provided by IBM Apptio, which streamline analysis and reporting processes significantly. The ease of drilling into reports to access detailed insights beyond the rolled-up totals is another exceptional feature, making data analysis more flexible and insightful for understanding the finer points of our financial structure. Additionally, IBM Apptio's ability to translate financial data into a common language comprehensible to the business enhances our organisational communication and efficiency.
What do you dislike about the product?
I think one challenge with IBM Apptio is that it requires a very specific skill set to build out and maintain the model within the TBM Studio. It would be great if it was a little more user-friendly on the back end and didn't require as much from initial support users. The initial setup was also a bit complicated and took a lot of work, as it involves many intricacies in building out the cost model.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to determine the Total Cost of Ownership and translate financial data into a language the business understands, providing detailed reports that enhance cost transparency at various business levels.


    Jocy S.

Effortless Reporting That Saves Time Every Month

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and it reduces the time it takes to do the reporting each month
What do you dislike about the product?
Nothing. I think it’s easy to use and we can navigate it easily
What problems is the product solving and how is that benefiting you?
Financial reporting. Makes it easier


    Stacey B.

Enhances IT Spend Value with In-Depth Reporting

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate IBM Apptio for its robust contract management within the planning feature, which significantly aids in forecasting spend. I find the out-of-the-box reports particularly beneficial as they facilitate application rationalization, thereby enhancing efficiency in tracking and capturing value. These features collectively provide considerable value realization for IT spend, enhancing my ability to plan, forecast, and manage tasks effectively. The combination of streamlined planning and insightful reporting makes IBM Apptio an indispensable tool in my professional activities.
What do you dislike about the product?
I find the forecasting capabilities limited by only allowing forecasting on the summary tab. Additionally, there's a need for better integration of actuals versus budget in variance analysis down to the contract level.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for planning, forecasting, and creating dashboards, enabling me to track application rationalization and realize value from IT spend.


    Lauren T.

Powerful Cost Modeling with Room for Improved Documentation

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that IBM Apptio is quick and inclusive of all types of data, which significantly enhances its utility for my needs. Its ability to handle diverse data types is especially valuable, allowing comprehensive analysis and insights. The TBM Studio is a standout feature, as it can ingest virtually any data, making it incredibly flexible and adaptive to different business scenarios. The seamless integration of this capability into my workflow ensures that I can model costs and perform IT Planning effectively, supporting essential business functions like understanding Total Cost of Ownership (TCO) and budgetary allocations.
What do you dislike about the product?
IBM Apptio is pretty technical, which can be challenging, particularly for tasks that I don't do often. I feel that the documentation could be improved to provide better guidance in these instances.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to understand total cost of ownership and budgeting efficiently, benefiting from quick data integration across types, thanks to TBM studio's capabilities.


    scott s.

Intuitive Dashboards with Robust Cost Transparency

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate IBM Apptio for its ease of use and intuitive user interface. It allows me to navigate and access data quickly and efficiently, making my work with data dashboards much smoother. The platform’s design is well thought out, facilitating ease of data retrieval which enhances my productivity. Additionally, the setup process of IBM Apptio was uncomplicated and simple, which I found quite commendable. Overall, the user-friendly interface combined with the functionality for managing cost transparency has made it an invaluable tool in my work.
What do you dislike about the product?
I feel that IBM Apptio could benefit from having a Command Line Interface (CLI) for expedience. This feature would streamline certain processes and enhance efficiency for users who prefer or require a more direct and potentially faster way to interact with the software.
What problems is the product solving and how is that benefiting you?
I find that IBM Apptio provides great cost transparency and its intuitive user interface makes it easy to get to the data I need.


    Sam C.

User-Friendly with Comprehensive IT Budget Insights

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love how IBM Apptio provides great insight into our total budget variance and the ability to capture our organization's total IT costs comprehensively. It's very user-friendly, making it much easier for me to navigate through complex financial data. The system's easy-to-navigate menus paired with excellent filtering options significantly enhance my experience, allowing me to quickly find the information I need without any hassle. Overall, these features not only streamline the budgeting and costing process but also add efficiency to my day-to-day operations.
What do you dislike about the product?
I find it challenging to track year-to-year changes in IT Planning when there are changes in vendors or descriptions.
What problems is the product solving and how is that benefiting you?
IBM Apptio provides great insight into budget variance and helps capture total IT costs, with user-friendly navigation and effective filters.


    Chris L.

Effortless Forecasting and Comprehensive Cost Tracing

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ease of creating a forecast and the ability to trace cost all the way through the model.
What do you dislike about the product?
The UI of cost transparency could be simplified considerably.
What problems is the product solving and how is that benefiting you?
Allocating cost out to the business and planning and forecasting


    Kyle M.

User-Friendly Yet Powerful for Budget Management

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using IBM Apptio for approximately 18 months for budget management and find the ease of use to be one of its greatest assets. The software simplifies the readability of budget data, making it easier to understand for those who may not be as budget-oriented. I particularly value the different views, especially the 'In Development' and 'Production' views, which are incredibly helpful during our beginning-of-the-month validations. Setting up IBM Apptio was straightforward, as it was easy to gain access and learn the basics, which is a significant plus for any software. As a testament to my satisfaction, I would rate the likelihood of recommending IBM Apptio at a solid 9 out of 10, emphasizing my confidence in its utility and effectiveness.
What do you dislike about the product?
The behind-the-scenes operations, such as adjusting filters and creating tables in IBM Apptio, are challenging for me. Despite using the platform for budget management effectively, I find these technical aspects difficult to grasp. As a result, we have to consult external help to manage these tasks efficiently, which indicates a steep learning curve or lack of intuitive design in handling advanced features.
What problems is the product solving and how is that benefiting you?
IBM Apptio enhances budget data readability, making it accessible for non-experts. It simplifies budget management with ease of use, while the 'In Development' and 'Production' views aid in monthly validations.


    Neil W.

Streamlines Expense Tracking with Ease

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Apptio incredibly beneficial for its automated monthly expense reports, which solve a significant problem for us by providing ease of use when retrieving information. This feature simplifies complex financial tracking tasks, saving time and reducing errors in our reporting processes. Additionally, I enjoy the collaborative efforts with our development team, particularly the effective communication while constructing new reports, which enhances our team's efficiency and problem-solving capabilities. The quick solutions and problem-solving aspects are especially valuable, making IBM Apptio a crucial tool in our financial management toolkit. My positive experience with IBM Apptio is reflected in my high likelihood to recommend it, as I rated it a 9 out of 10 for its effective performance and the value it brings to our organization.
What do you dislike about the product?
I find data validation to be somewhat of a tedious process with IBM Apptio.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for automated monthly expense reports, simplifying fund tracking and forecasting, with ease of retrieving information, fostering quick solutions and effective team communication.


    Akin A.

Visibility and Transparency with IBM Apptio

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using IBM Apptio for five years, primarily for IT cost management, and I am truly appreciative of the visibility it provides into IT spending. It equips me with insightful data crucial for management conversations, enabling us to make informed decisions. The aspect of cost transparency stands out to me the most, significantly aiding in IT planning by providing tower cost visibility. I also value the billing insight feature, which offers an in-depth understanding of our expenditures, further aiding in efficient financial management within our IT department. The setup process for IBM Apptio was not bad at all, and overall, I am extremely satisfied with the benefits it brings to my work, which is why I would highly recommend IBM Apptio to others, giving it a perfect recommendation score of 10.
What do you dislike about the product?
I sometimes find IBM Apptio to be slow, particularly when retrieving large amounts of data.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for IT cost management, providing visibility into IT spend, assisting in management conversations, and offering cost transparency and billing insights. It significantly aids in IT planning and provides tower cost visibility.