IBM Apptio Costing
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Granular IT Planning with Robust Functionality
What do you like best about the product?
I love IBM Apptio's capability for granular planning in key IT functions, a feature that outshines our existing ERP system. It empowers us to plan at an incredibly detailed level, such as planning by AWS Application and individual license name, unlike our current system, which only allows for aggregate account planning. This level of granularity is crucial for our domain-specific planning and effective management of change cost drivers. The ability to address these complexities directly within our forecasting processes enhances our overall planning effectiveness.
What do you dislike about the product?
Aligning actual expenses to planned expenses has been a small challenge. The build-out process has been extensive due to management demands on data.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for granular planning in key IT functions, allowing us to plan by domains, AWS applications, and licenses. This enhances our planning and forecasting abilities beyond what ERP offers, although aligning actual to planned expenses is a challenge.
Seamless Integration and Impressive Data Aggregation
What do you like best about the product?
I love the ability of IBM Apptio to aggregate data, which is crucial for our operations. I enjoy the ease of creating dashboards and views with IBM Apptio, which caters to different audiences effectively, enhancing our communication and understanding. The initial setup of IBM Apptio was pretty easy, which made the transition smooth and stress-free. I would definitely recommend IBM Apptio with a top score of 10 for its overall functionality and support.
What do you dislike about the product?
There is nothing at this point
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to provide delivery visibility, aiding in tradeoff decisions and smooth delivery flow. It aggregates data and allows easy creation of dashboards and views for different audiences.
Centralized Data Management for Insightful Decisions
What do you like best about the product?
I really appreciate IBM Apptio’s ability to combine lots of data sources together, which stands out as a significant feature for me. This capability allows me to aggregate data efficiently, providing comprehensive insights that enable me to make better decisions from a single source of truth. With IBM Apptio, I don’t have to spend extra time compiling disparate data from various spreadsheets or systems, which greatly enhances my productivity and decision-making process. Additionally, the seamless integration of data sources ensures that I can rely on IBM Apptio for accurate and up-to-date financial analysis, which was a key reason for transitioning from traditional spreadsheets. The transparency and comprehensive visibility into financial spending that IBM Apptio offers are crucial for achieving the business insights I need. The ease of accessing consolidated data undoubtedly contributes to my willingness to recommend IBM Apptio highly to others.
What do you dislike about the product?
I LOVE EVERYTHING!
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for end-to-end visibility in financial spending, integrating multiple data sources for better insights and decision-making without compiling disparate data.
Powerful Dashboard, But Steep Learning Curve
What do you like best about the product?
I appreciate the dashboard views in IBM Apptio, as they provide clear and organized visual insights into our data, making it easier to comprehend and manage our technology costs. Additionally, I value that IBM Apptio leverages the Technology Business Management (TBM) framework, which aligns our IT decisions with business priorities and enhances our strategic planning capabilities.
What do you dislike about the product?
I find that it takes a lot of time to learn how to use IBM Apptio and to get it up and running.
What problems is the product solving and how is that benefiting you?
IBM Apptio aids in transitioning from spreadsheets, enhancing understanding of tech costs in relation to business capabilities.
Seamless Cloud Cost Management & Reporting
What do you like best about the product?
I find IBM Apptio highly beneficial for managing cloud costs and reporting, thanks to its robust features. The TBM (Technology Business Management) table customization is a standout feature that allows me to tailor reports specifically to our business needs. This customization supports detailed visibility into container costs and enables efficient budgeting and planning. I can allocate costs and generate customized reports that provide valuable budgets vs. actual insights for our business units. Moreover, the initial setup of IBM Apptio was very straightforward, allowing me to have a working dashboard within just a few days, which speaks to the product's user-friendly interface and efficient onboarding process.
What do you dislike about the product?
I find the container insights and optimization recommendations lacking, which affects my ability to effectively manage resources. Additionally, the ability to push changes to business maps on demand is a feature that is not as seamless as I would like, leading to inefficiencies in making real-time updates.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for visibility and reporting on cloud costs, allowing me to allocate costs, customize reports, and provide budget vs actuals to our business units.
Valuable Insights, But Setup Needs Improvement
What do you like best about the product?
I appreciate having all financial data organized in one place with IBM Apptio, which aids significantly in financial transparency, planning, and forecasting. This consolidation of information empowers me to perform budget variance analysis and make more informed forecasting decisions, which is invaluable for managing the total cost of ownership in the future state.
What do you dislike about the product?
I find the education for TBMA lacking. Even after a year and completing all available education, there are still knowledge gaps. Some sessions are only available in person, which limits accessibility, and I struggle with the education portal when trying to find specific sessions to address my questions because searching for issues is difficult. Additionally, the initial setup was challenging due to a lack of insights into the TBM taxonomy and framework. IBM Apptio seemed more focused on implementing a system rather than a framework, making it hard for us as customers to understand the difference. I would recommend Apptio as a system, but would hesitate to recommend their implementation and support services.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for financial transparency, budget variance analysis, and planning, benefiting from having all data centralized in one place.
Promising Start with Visibility Focus
What do you like best about the product?
I appreciate the visibility that IBM Apptio provides. As we are considering becoming an Apptio partner and even thinking about distributing the product in Japan, this feature plays an important role in understanding and visualizing IT investments. Its ability to offer clear insights is something that initially stands out to me.
What do you dislike about the product?
There isn't anything I don't like so far in the process.
What problems is the product solving and how is that benefiting you?
n/a
Insightful Cost Transparency, Strong Support
What do you like best about the product?
I really appreciate IBM Apptio's visualization features and the simplicity of its dashboard, which allows me to easily view IT finance information and present new insights to our executives. It creates transparency in our IT costs, contributing significantly to better understanding and management. The support from the IBM team during the initial setup made the process quite easy, enhancing its user-friendliness and ease of adoption. Although I envision further enhancements like having a native Japanese UI and the ability to customize dashboards for specific clients and accounts, the current capabilities already add notable value to my work.
What do you dislike about the product?
I have concerns about the data import process in IBM Apptio. Additionally, the lack of a Japanese native UI and limited customization capabilities for the dashboard specific to clients and accounts are areas that could be improved.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for transparency in IT costs, providing new insights to executives with visualizations and a simple dashboard for IT finance.
Comprehensive Capabilities Across TBM Domains
What do you like best about the product?
Breadth of capabilities across TBM domains, TCO tranches, etc.
What do you dislike about the product?
We need even closer collaboration between Apptio and IBM Consulting
What problems is the product solving and how is that benefiting you?
Robust analysis and informed decisioning
Excellent TBM Alignment and Cost Transparency
What do you like best about the product?
The alignment of the tool to support the TBM framework. The ability to break down and represent cost details that contributes to total application costs.
What do you dislike about the product?
Reporting and customization limitation. Ability to customize and visualization are not very flexible and robust. Instances of database/logic mismatches that cause Apptio BI data discrepancies against other reporting views.
What problems is the product solving and how is that benefiting you?
Cost transparency and the ability to showcase TCO in a single tool.
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