IBM Instana Observability Self-Hosted
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Just a must have
What do you like best about the product?
* Customer success management, just perfect, you're really treated as a customer should be (thanks Z. Y.)
* Highly reactive and skilled support and engineers, any tickets is always quickly and properly handled
* Very interactive development, improvements are very regular, Feature Request taken into account, Instana listens to their customers
* Transparent company, they don't try to hide things, everyone is honest and fair
* Highly reactive and skilled support and engineers, any tickets is always quickly and properly handled
* Very interactive development, improvements are very regular, Feature Request taken into account, Instana listens to their customers
* Transparent company, they don't try to hide things, everyone is honest and fair
What do you dislike about the product?
* Incident / Alerting could be improved, with better scoping
* Not something I literally dislike, but as a quite small customer, I'm worried by the IBM acquisition
* Not something I literally dislike, but as a quite small customer, I'm worried by the IBM acquisition
What problems is the product solving and how is that benefiting you?
All kind of issues related to infrastructure and application:
* Performance
* Incidents analysis
* Keeping KPI under control
* Releases follow-up
* Kubernetes management
* Debugging (Tracing / Profiling)
* Performance
* Incidents analysis
* Keeping KPI under control
* Releases follow-up
* Kubernetes management
* Debugging (Tracing / Profiling)
Recommendations to others considering the product:
Use it, every day, push your team to use it. As any new tool, you need to push yourself to use it to really get the most of its value.
Don't hesitate to give feedback to Instana, via support or via your Customer Success Manager, they are really open to that.
Don't hesitate to give feedback to Instana, via support or via your Customer Success Manager, they are really open to that.
Excellent tool!
What do you like best about the product?
Easy usability and configuration, it is a very complete tool
What do you dislike about the product?
Infrastructure aspects can be improved
What problems is the product solving and how is that benefiting you?
I have a centralized platform to analyze traces and assist in understanding occurred problems.
Best APM on the market. Transparent implementation and delivers value very quickly.
What do you like best about the product?
I currently work connected to Instana all day and have also used it in my last 3 jobs.
The deployment is very simple and the time to start delivering value is very quick.
Other tools on the market are very complex compared to Instana.
Our training and knowledge rollout process is very fast because the tool is very intuitive.
The deployment is very simple and the time to start delivering value is very quick.
Other tools on the market are very complex compared to Instana.
Our training and knowledge rollout process is very fast because the tool is very intuitive.
What do you dislike about the product?
I only had problems in the past with deployment in very old .net, but with PHP and updated languages, everything is quite simple.
What problems is the product solving and how is that benefiting you?
Instana solves various problems in my day-to-day.
I use it a lot to provide visibility to developers and fix issues before the end client raises an alarm.
Instana displays information in a very simple and accessible way for any level of developer.
I have a complete trace of requests without needing to make any changes to the application.
The AI process and deviation identification is very cool and automatic.
I use it a lot to provide visibility to developers and fix issues before the end client raises an alarm.
Instana displays information in a very simple and accessible way for any level of developer.
I have a complete trace of requests without needing to make any changes to the application.
The AI process and deviation identification is very cool and automatic.
Recommendations to others considering the product:
I have used most of the tools on the market.
I really like Instana because it is focused on APM and has a very simple deployment process.
The delivery of value is momentary.
I really like Instana because it is focused on APM and has a very simple deployment process.
The delivery of value is momentary.
Extremely fast and easy deployment. With Instana start your debugging session in 5 minutes or less!
What do you like best about the product?
A simple and clean deployment process, a vast variety of technologies for agent instrumentation, continuous updates, notifications, custom dashboards, third party integrations via rest API, etc. I really like that Instana listens to their users since is easy to request features and get them implemented.
What do you dislike about the product?
The support process needs more attention. Is not easy to address critical issues in a fast way due to the lack of effectiveness to reach an experienced engineer.
What problems is the product solving and how is that benefiting you?
My teams debug issues on a distributed environment, so getting a quick root cause analysis is vital. The ability to store and recover historical data is relevant as well to understand what has changed and usually generated a service disruption or outage.
Recommendations to others considering the product:
I strongly recommend to test Instana and check how it behaves when monitoring a real environment. This action will pinpoint in a fast way their strengths and weakness.
Very intuitive APM and a great help for detecting problems
What do you like best about the product?
Speed in metrics, quick queries, and problem detection
What do you dislike about the product?
The user profile could be improved so that they only see business units that one assigns.
What problems is the product solving and how is that benefiting you?
Bottlenecks, call with errors, overall improvement of our applications
Instana excelent APM tool!!
What do you like best about the product?
We used Instana on the last Black Friday and it was a great experience and helped to identify some issues. The Dev guys use Instana on a daily basis and like it a lot.
What do you dislike about the product?
It don´t have a infrastructure vision yeat, but the Instana´s guys are worked in this feature!
What problems is the product solving and how is that benefiting you?
Some gaps in apps and helps in troubleshooting in production enviroment
Instana best APM for DEVOPS and SRE teams
What do you like best about the product?
Instana provides excellent infrastructure and application visibility for SRE, DEVOPS, and DEV teams. The tool is easy to use and understand for troubleshooting analysis.
What do you dislike about the product?
One of the aspects that most fascinated me is being able to do the trace from the user's browser to all the application layers.
What problems is the product solving and how is that benefiting you?
Being able to monitor multiple Kubernetes clusters on a single screen, providing a fantastic operational view.
"Instana is the simplest and best monitoring in alerting"
What do you like best about the product?
Instana agent that helped us to create an alert and event with a threshold and we integrated with slack for notifications, it helps us a lot with our organization mainly when the server is down we get an alert using this tool and we can also create website alerts. It is fast and easy to use too
What do you dislike about the product?
Pentaho tracking is not possible on instana it will be much easier when all the services in our organisation is monitor under a single tool.
What problems is the product solving and how is that benefiting you?
We were met with a lot of uncertainty when building application perspective at the beginning. After that when we asked for the support they supported us in a session, it made us understandable.
Very good solution for performance monitoring
What do you like best about the product?
- On-prem use, very good support during implementation (workshops)
- Simple, intuitive installation (Linux skills required)
- Feature requests very often find their way into the finished product
- Support always reacts quickly and delivers competent solutions
- Extensive monitoring of a wide variety of technologies without great administrative effort
- Provides a detailed overview of the system landscape
- Alerting possible via various channels (email, Slack, Opsgenie, ...)
- Simple, intuitive installation (Linux skills required)
- Feature requests very often find their way into the finished product
- Support always reacts quickly and delivers competent solutions
- Extensive monitoring of a wide variety of technologies without great administrative effort
- Provides a detailed overview of the system landscape
- Alerting possible via various channels (email, Slack, Opsgenie, ...)
What do you dislike about the product?
- On-prem version always slightly behind the cloud version
- Operation not always intuitive, training required
- Operation not always intuitive, training required
What problems is the product solving and how is that benefiting you?
- Discover performance problems
- Alerting before major problems occur (example "You will run out of disk space in about 58 minutes")
- Alerting before major problems occur (example "You will run out of disk space in about 58 minutes")
Instana gave us detailed insights into our application performance
What do you like best about the product?
There is not much configuration that needs to be done compared as opposed to classic monitoring tools. We also value the detailed analytics and tracing possibilities that Instana provides for our Java application.
What do you dislike about the product?
Monitoring our .NET and .NET core applications running on Windows is not working quite as smoothly compared to the Java on Linux world.
What problems is the product solving and how is that benefiting you?
Decrease the effort on configuring and tuning the monitoring system while having the possibility to gain insights into our application performance.
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