Sold by: IBM SoftwareÂ
Deployed on AWS
Vendor Insights
Deploy a self-hosted solution for instant insights. Instana's agent automates discovery, traces requests, and maps dependencies, ensuring comprehensive observability.
Overview
Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.
Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers, and microservices with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring for containerized applications on Amazon AWS.
Find the right size for your solution and estimate your Instana price: https://www.ibm.com/products/instana/pricing?mpid=AWS#pricing-estimatorÂ
For sales inquires please contact us at instana_on_aws@wwpdl.vnet.ibm.com .
Highlights
- Highest Fidelity Data: Instana's real-time ability to collect high-fidelity data with 1 second metric granularity and 100% traces with no sampling enhances business capabilities with accurate reporting and analytics so you can manage rapid change and never miss an issue.
- Ubiquitous Automation: Instana uses automation in every part of the platform, from instrumentation and discovery to data visualization, analytics, and troubleshooting to accelerate CI/CD pipeline and find issues faster.
- Intelligent Actions: Instana applies Machine Learning and GenAI to accurately recommend mitigation actions and automatically remediate issues to avoid an observability detection gap and resolve issues before they impact your customers.
Details
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Delivery method
Deployed on AWS
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
10 Standard Managed Virtual Server (MVS*) | All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $13,560.00 |
10 Essentials Managed Virtual Server (MVS*) | Basic Observability (Infrastructure Monitoring only) | $3,636.00 |
Vendor refund policy
Our long-term subscription agreements require a one time up-front payment with no ongoing charges and cover all subscription fees for the selected number of hosts. The number of selected hosts needs to match the number of monitored hosts. For upgrades please contact your Instana account rep. Downgrades are not supported. All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Read our docs at https://www.ibm.com/docs/en/instana-observability/current . Support contact at https://www.ibm.com/mysupport/s/?language=en_US .
Learn more about our packages (Standard and Essential), our pricing unit (MVS), and other frequently asked questions at: https://www.ibm.com/products/instana/pricing?mpid=AWS#Frequently+asked+questionsÂ
We also offer shared Slack Channels during trial and subscription.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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396 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
E-Learning
High potential, but used in the worst way and resulted in a bad experience
Reviewed on Aug 06, 2025
Review provided by G2
What do you like best about the product?
Somehow simple to use, with a nice tracing mechanism and easy agent installation — although the installation documentation for Kubernetes is quite poor
What do you dislike about the product?
Infrastructure monitoring, alert creation, AI alerting, and automation are available.
There is AI-based recommendation, but it lacks sufficient detail on when to act and why.
Anomaly alerting is poorly implemented and generates a lot of false positives.
Support is very poor.
There’s a lack of transparency regarding storage usage.
You can’t modify or even understand how Instana’s pre-configured alerts are set up.
Overall, it has been a very disappointing experience for me.
There is AI-based recommendation, but it lacks sufficient detail on when to act and why.
Anomaly alerting is poorly implemented and generates a lot of false positives.
Support is very poor.
There’s a lack of transparency regarding storage usage.
You can’t modify or even understand how Instana’s pre-configured alerts are set up.
Overall, it has been a very disappointing experience for me.
What problems is the product solving and how is that benefiting you?
Instana gave me the ability to monitor the Kubernetes cluster and application services easily, with out-of-the-box solutions and support for custom metric generation
Piyush T.
Instana Monitoring tool Review
Reviewed on Jul 23, 2025
Review provided by G2
What do you like best about the product?
It's easy to use and implement on our Tomcat server, with a user-friendly UI and rich features that simplify daily monitoring. We use it frequently for real-time, AI-powered root cause analysis, helping us quickly identify issues in complex, distributed environments. Reliable customer support is readily available when needed.
What do you dislike about the product?
It is ease to use, nothing to dislike. One of the best in market.
What problems is the product solving and how is that benefiting you?
Instana helps us find the root cause of issues in our web application using its dashboard and alert system. It solves the problem of monitoring our services, helping us keep them efficient and reliable.
Computer Software
Instana review
Reviewed on Jul 22, 2025
Review provided by G2
What do you like best about the product?
Instana is easy to set up and quickly gives clear insights with a simple interface. It's great for debugging, as you can trace calls, check logs, and spot issues fast. During load testing, real-time request tracking helps a lot. It’s reliable, easy to use, integrates well, and the support from IBM is excellent—I use it daily and it always delivers.
What do you dislike about the product?
At first, we had some trouble using Instana, but once we got familiar with it, it became very easy to use. I don't really have any dislikes to mention—it's definitely worth trying, especially for your first project. The high CPU usage used to be a challenge during debugging and load testing, but that has improved a lot recently, making the overall experience much smoother.
What problems is the product solving and how is that benefiting you?
The best part about Instana is how it alerts me instantly if any server crosses a threshold or an API fails—even on my phone, anytime, anywhere. It helps me catch issues early, and even if support is sometimes slow, the team resolves them through updates. It’s been a big help in monitoring cloud infrastructure.
Computer & Network Security
Instana is very good software for monitoring.
Reviewed on Jul 14, 2025
Review provided by G2
What do you like best about the product?
The main thing I like in the instana is that it is very easy to use. The implementation of this software is very smooth. We got the excellent customer support from the team, we use it regularly and it has lot of features.
What do you dislike about the product?
I don't think that anything I dislike in IBM instant everything is good in it. The UI part is very smooth, but page reloads every time if I try to click different component of the pages. So everything is good. The UI part should be Check.
What problems is the product solving and how is that benefiting you?
It is given each and every a lot if the system have some disaster or some effect increases some limit. So every time I get the mail it is the more important thing. If I am busy with some other task I can know by checking the mail the issue with the system or the server.
Ashish T.
IBM Instana useful for monitoring server in monitoring.
Reviewed on Jul 11, 2025
Review provided by G2
What do you like best about the product?
I have liked the thing IBM is providing the quality thing means they never make or feel regret for any customer. I love it because of this reason only. The in summer is very easy to use software. We can implement easily. We get excellent support from the team and I really use it frequently in a day. It has very easy to integrate.
What do you dislike about the product?
I have multiple reason to chose it. So I can't say bad features that I disliked.
What problems is the product solving and how is that benefiting you?
It resolves my issue of the taking the server issue on priority by checking the servers UI we can know where it is failing.So it benfits me by recognising the issue in the early face only.