We use WSO2 API Manager for our microservices and our APIs, both internally and externally.
WSO2 API Management
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Enhanced API efficiency with fewer duplications and a straightforward setup
What is our primary use case?
How has it helped my organization?
Using WSO2 API Manager, we were able to create one API and use it for multiple channels. Previously, without using microservices or an API manager, codes and functions were duplicated across different systems. This resulted in significant cost savings in development and deployment of applications.
What is most valuable?
The most beneficial feature of WSO2 API Manager is its capability to use Swagger to define and then populate the API. The security features are also valuable, allowing customization of encryption, decryption, and identity authentication. Additionally, being able to create one API for multiple channels and eliminating duplicate codes provides significant development and deployment cost savings.
What needs improvement?
One area for improvement is monitoring. Dashboards for application monitoring of the APIs would be beneficial, allowing us to check for faulty APIs.
For how long have I used the solution?
We have been using WSO2 API Manager for at least five years.
What do I think about the stability of the solution?
WSO2 API Manager is relatively stable, although there are instances where it consumes a lot of resources when unable to connect to the API, leading to potential shutdowns.
What do I think about the scalability of the solution?
WSO2 API Manager is highly scalable, rated at nine out of ten. It can scale horizontally and be deployed on a Docker environment, which is favorable for expanding business demands.
How are customer service and support?
We haven't contacted customer service. We are using the open-source version and do not have the enterprise version.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We reviewed Apigee alongside other API management solutions, however, we chose WSO2 API Manager as it is open-source, mainly due to cost considerations.
How was the initial setup?
The initial setup was done in-house. It was straightforward and took approximately three hours for configuration and deployment.
What about the implementation team?
We have one senior developer who researched and ultimately deployed WSO2 API Manager. The maintenance is also handled by our team, comprising about twenty people.
What was our ROI?
The use of WSO2 API Manager has significantly improved operational efficiency and reduced costs. By creating one API for multiple channels and eliminating duplicated code across systems, we have achieved substantial cost savings.
What's my experience with pricing, setup cost, and licensing?
WSO2 API Manager is chosen for its open-source nature, which is a cost-effective option compared to other solutions.
Which other solutions did I evaluate?
We evaluated solutions like Apigee and 3Scale. We chose WSO2 API Manager for its open-source benefits.
What other advice do I have?
I rate WSO2 API Manager at nine out of ten.
The Only Best and Free API Manager
What do you like best about the product?
I use it on daily bases and I love it
It provides real-time insights.
It Choreo's serverless architecture allows applications to scale automatically based on demand.
It's streaming integration helps build real-time, event-driven architectures.
It supports modern protocols like gRPC, graphQL, and WebSocket.
It provides real-time insights.
It Choreo's serverless architecture allows applications to scale automatically based on demand.
It's streaming integration helps build real-time, event-driven architectures.
It supports modern protocols like gRPC, graphQL, and WebSocket.
What do you dislike about the product?
It can be complex to set up and configure, requiring in-depth technical knowledge.
It can sometimes have challenges with performance optimization and scalability, especially in high-demand environments.
It can sometimes have challenges with performance optimization and scalability, especially in high-demand environments.
What problems is the product solving and how is that benefiting you?
It saves a tone of time by testing and categorising apis
I am excited to work with them
What do you like best about the product?
I am am.getting my skills upgrades and learning the best what i want and much more to implement and work with them
What do you dislike about the product?
Nothing because i am growing my skills so why i dislike about them anything
What problems is the product solving and how is that benefiting you?
they are solving the client problem to manage the apis for the serve
Easy to deploy, use and manageability
What do you like best about the product?
The best part is the API console where user can see all the published API that helps in easy to manage, update, troubleshoot errors that leds to saving time and eradicating confusion. Very simple interface, integration is smooth and fun to use!
I use daily for my freelancing activities. Customer Support responds quite well in case of stuck or any problems faced by the user.
I use daily for my freelancing activities. Customer Support responds quite well in case of stuck or any problems faced by the user.
What do you dislike about the product?
I do not think any feature which is not helpful, I can give a suggestion that it should have a in built quick tutorial guide, where first time users can get know all process seamlesly.
What problems is the product solving and how is that benefiting you?
First of all, it shows all the APIs that we can group together thus saving time and efforts to manually find each API (its response) when troubleshooting for an error or bug.
Secondly, while creating new API designs, one can thoroughly test API in the platform itself as it shows detailed parameters.
Secondly, while creating new API designs, one can thoroughly test API in the platform itself as it shows detailed parameters.
WSO2 - one of the best APIM platforms in market
What do you like best about the product?
- Easy Management of APIs
- Feature rich
- Excels in Integrations
- Feature rich
- Excels in Integrations
What do you dislike about the product?
- Complexity in the Initial Setup, a bunch of configurations required
- Documentation would have been much easier
- Documentation would have been much easier
What problems is the product solving and how is that benefiting you?
I do have multiple services running across our projects, I manage all the services API with WSO2, API versioning becomes easier from the management, before WSO2, used to have security checks implements on each API level in code, now its been taken care with WSO2 also now i have a centralized place where i do manage and monitor my APIs
API Management by WSO2 API Manager - An honest Review
What do you like best about the product?
The best thing about this service it that it can be dockerized which increase its portability and scalabilty.
What do you dislike about the product?
I feel like cost , because developers can easily build apis of their own. But we have multiple services here so it can not be that bad. Its a trade off i guess.
What problems is the product solving and how is that benefiting you?
WSO2 API Manager is providing ease of building apis, traffic control , monitization and on top of every thing it is open source which is highly customizable. I think for a project life cycle it can create a lot of impact in creating apis and increase the overall development time, because time is money.
WSO2 API Manager 3.2, Superior Performance
What do you like best about the product?
WSO2 API Manager 3.2.0 has proven to be a high-performance tool, allowing me at UTPL to manage and publish more than 50 APIs efficiently. Thanks to its robust architecture, we have managed to implement a flexible and smooth integration between applications, which facilitates support for our business processes. Additionally, it offers a solid API governance system that allows for comprehensive control in critical areas such as discovery, management, security, monitoring, and traceability of the data flowing between applications. This has optimized interoperability and significantly improved the responsiveness of our technological solutions.
What do you dislike about the product?
In version 3.2.0 of WSO2 API Manager that I am currently using, I consider that the alert configuration could be more intuitive and easier to manage, especially when the thresholds set in the API usage policies are exceeded. For example, facilitating the configuration of automatic alerts to notify when a limit of invocations of a specific resource is exceeded would help improve the user experience and responsiveness in API consumption management. Additionally, being able to add alerts to Telegram, Microsoft Teams, which are currently widely used in the community.
What problems is the product solving and how is that benefiting you?
Facilitate the implementation of an architecture oriented both by APIs and events, optimizing the integration between systems. Centralize the management of the APIs exposed by the various applications of UTPL, which are technologically heterogeneous, allowing for more efficient administration. Unify the security layer, standardizing it through the use of apikeys or the oAuth 2.0 protocol, which enhances the protection of exposed services. Provide analytical capabilities through API Manager Analytics, which was not possible before. Now, it is possible to perform detailed tracking of who uses the APIs, how frequently, the errors that occur, and which APIs are the slowest, allowing for performance optimization and improvement of the user experience.
A complete platform for building, integrating, and exposing your digital services as managed APIs in the cloud, on-premise, and hybrid architectures to drive your digital transformation strategy.
What is our primary use case?
I first implemented WSO2 API Manager with Wipro, which then implemented it for some banks, Telcos, and now two major government customers in India, along with one fintech. They primarily use it for the API gateway to create an API marketplace for exposing APIs. Before this, none of our customers had a full-fledged API gateway, so creating APIs was time-consuming. With WSO2 API Manager, they now have an API marketplace where new users can easily access and use APIs. As for API monetization, although one customer has considered it, no one has implemented it yet. The APIs are mainly used internally within the organization across different channels like web, mobile, and third-party connections.
What is most valuable?
WSO2 API Manager provides strong internal API security, including token-based authentication and HTTPS support for various formats like REST. However, the newer API security features that are emerging are not available yet. They might be in development, but for now, internal API security is well-covered.
What needs improvement?
WSO2 API Manager could improve by adding external API security features, which is one area where there is room for enhancement. Internally, API security is strong, and all other necessary features are already available. It has a solid marketplace, supports both Docker and standalone setups, and offers great enterprise integration. The developer portal has greatly improved the user experience, making it simple and user-friendly wherever we’ve implemented it. Overall, it’s not as complicated as other API gateways.
For how long have I used the solution?
I have been using WSO2 API Manager for the past six years.
What do I think about the scalability of the solution?
WSO2 API Manager has good integration capabilities and is easy to integrate within existing infrastructure. It also integrates well with third-party solutions, as there are many connectors available.
How was the initial setup?
A standalone setup can be deployed in one or two days, while a distributed setup may take a bit longer, around one to two weeks. I recommend it for both small and large companies. Most of the time, we’ve used the on-premise setup, although WSO2 is promoting their SaaS-based Choreo platform. We usually recommend the on-prem setup so customers can manage it on their own.
Deploying WSO2 API Manager is easy and not complicated. With someone experienced, the full implementation, including a database setup, can be completed within a week.
What's my experience with pricing, setup cost, and licensing?
The challenge is the increasing pricing, which has led some customers to consider alternatives, like using Spring Boot solutions instead. The rising costs, especially as cores and usage increase, have been a concern, prompting some to migrate to other products.
What other advice do I have?
Overall, I’d give the product a ten out of ten. For future improvements, I’d like to see external API security features added, as security is becoming a big issue. It would be great if WSO2 API Manager could provide an API security dashboard, showing details like API discovery and highlighting any unsecured APIs, public tokens, or other vulnerabilities. This would help in identifying and securing any exposed APIs.
Ease of Access
What do you like best about the product?
WSO2 API Manager is a great tool for managing APIs. It’s open-source and packed with features that make it easy to design, publish, and manage your APIs effectively. The interface is straightforward, and it includes powerful tools for tracking usage, monitoring performance, and ensuring security. Whether you're working on a small project or a large-scale operation, it integrates smoothly with other systems and supports microservices really well. Plus, you can choose to deploy it on-premise, in the cloud, or in a hybrid setup. The helpful community and clear documentation make it even easier to use and grow with.
What do you dislike about the product?
For beginners, the initial setup and configuration can be a bit complex, especially if you're not familiar with its ecosystem or infrastructure requirements.
What problems is the product solving and how is that benefiting you?
It centralizes the management of APIs, allowing you to design, publish, and control access to APIs efficiently. This ensures consistent policies, security, and monitoring across all APIs.
WSO2’s ability to scale and support microservices architecture is a huge benefit. It allows businesses to adapt to growing user demands without performance bottlenecks, ensuring smooth and reliable API operations.
WSO2’s ability to scale and support microservices architecture is a huge benefit. It allows businesses to adapt to growing user demands without performance bottlenecks, ensuring smooth and reliable API operations.
Easy to deploy APIs and easy to manage CORS configuration
What is our primary use case?
WSO2 API Manager is a cumulative security-based software, and I had a good experience with it.
What is most valuable?
We could easily deploy APIs on WSO2 API Manager, and CORS configuration was easy to manage. The solution's analytics capabilities were good. It had a robust mechanism and was easy to use. It was also easier to change anything from the back end.
What needs improvement?
In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. The entire API publication or API creation was done using a particular pipeline we had developed. It was automated in our organization, but it would be really great to have a pipeline rather than doing manual entries.
I'm aware that WSO2 has some Groovy scripts that can be run to create the APIs. However, we can improve it and make it more user-friendly or easy to use.
For how long have I used the solution?
I have been using WSO2 API Manager for three years.
What do I think about the stability of the solution?
There were certain glitches in the solution. Although the solution did not provide 100% stability, it was around 85% to 90% stable.
What do I think about the scalability of the solution?
I haven't worked much on the solution's scalability, but it was good to manage. We hired 10,000 to 12,000 APIs and managed them in real time. We were not dissatisfied with that aspect.
How are customer service and support?
We had great technical support from WSO2, and it was really satisfactory.
Which solution did I use previously and why did I switch?
I have used WSO2 Store and WSO2 API Manager at the architecture level. I worked on two versions, namely WSO2 API Manager 2.6.0 and 5.7.0. I have also worked with WSO2 Identity Server versions 5.7 and 5.11.
There are certain things that Apigee handles better than WSO2 API Manager. The user interface of WSO2 API Manager is much easier than that of Apigee. The scope of flexibility was much greater in Apigee. In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. On the other hand, we had the scope of customization in Apigee.
How was the initial setup?
The solution's initial setup is easy when you go through the user manual. Although we faced some challenges and made numerous rollbacks, the installation process was normal overall. It took around four and a half hours to deploy the solution. One to two people with good insights are enough to deploy the tool.
What was our ROI?
We had a good technical support team that helped us whenever we were stuck. We had real-time support for migration and real-time fraud issues. We used to get the support even late at night. The best return on investment we got was the human support rather than the technical support.
What's my experience with pricing, setup cost, and licensing?
I don't have much information on the pricing because it was handled by our finance team. As far as I'm aware, the costs are not minimal but satisfactory.
What other advice do I have?
The WSO2 team from Sri Lanka helped us with everything. We used to reach out to them via the WSO2 dashboard for maintenance. We used to raise tickets and have maintenance expertise and guidance on this dashboard.
Overall, I rate the solution an eight out of ten.
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