G2 Launchpad
G2Reviews from AWS customer
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A greater understanding of how potential buyers are behaving
What do you like best about the product?
Buyer intent data: This gives a great view on what potential buyers are looking for, what is important to them, and if we are in their sights. If not, we can adjust. It gives us a clear picture of the overall market and our vertical.
Being able to see who we are being compared to most often also gives our sales team another piece of information that they can bring into sales opportunities.
Review widgets: Highlighting review scores and reviews gives us an edge. We have spent years building a great reputation - and now it's easy for our customers to tell the world!
Our point of contact in G2 has changed a couple of times. That can spell disaster, but so far each one has been as good as the last and the transition has been seamless.
Being able to see who we are being compared to most often also gives our sales team another piece of information that they can bring into sales opportunities.
Review widgets: Highlighting review scores and reviews gives us an edge. We have spent years building a great reputation - and now it's easy for our customers to tell the world!
Our point of contact in G2 has changed a couple of times. That can spell disaster, but so far each one has been as good as the last and the transition has been seamless.
What do you dislike about the product?
Some vendors shouldn't be in our category, the research team needs to look a little bit more closely.
What problems is the product solving and how is that benefiting you?
We're removing guess work, discovering new prospects, identifying customers with a wandering eye and adjusting to market conditions.
G2 has given us another piece of data along the buyers journey that has removed a lot of assumptions.
G2 has given us another piece of data along the buyers journey that has removed a lot of assumptions.
Recommendations to others considering the product:
Make sure that you get buy in from your sales team! They are the ones that are going to bring about the most amount of impact in my view.
Bringing transparency and ease to our buyers
What do you like best about the product?
In the past, we have had a difficult time gathering feedback from our customers regarding their experience with our products but G2 has helped make this process easy. They do all the work for us and our customers are eager to share their feedback and see what other customers are saying.
What do you dislike about the product?
It does cost a significant amount for each individual profile. If the profiles were less expensive, we would be able to add all of our products to the site.
What problems is the product solving and how is that benefiting you?
G2 helps build transparency for what products we have to offer and what REAL customers are saying about their experience using the products. We have been around for nearly 30 years as a company and have a significant amount of credibility in our space but this helps us stay on the top of the lists.
Proactive Onboarding and Support
What do you like best about the product?
That the team has a great schedule of walkthroughs and training with what's available in the G2 system. They don't give you a packet and have you figure it out yourself, they schedule one on ones to make sure you know what is available to you. They also provide best practices on what other users are doing to make sure you're ahead of the game.
What do you dislike about the product?
No dislikes here - all the content sent over is easy to understand.
What problems is the product solving and how is that benefiting you?
The problems solved are mostly around learning the ins and outs of this tool. Having best practices provided by the team helped us get up and running as soon as possible.
Great for advocacy
What do you like best about the product?
The tradeshow review service is fantastic. We recently hosted a large conference and had a review station in our customer lounge for them to share love. We've gotten a ton of reviews and customers said they really liked the experience.
What do you dislike about the product?
Honestly nothing. It's a great service and we're happy customers.
What problems is the product solving and how is that benefiting you?
We are solving for the challenge of getting more diverse customer stories told on G2. Having a physical station for customers to leverage has helped ramp up the total number.
OUTSTANDING Onboarding
What do you like best about the product?
The team are incredibly attentive and have gone above and beyond to get us set up for success!
What do you dislike about the product?
Not being able to leverage intent data across other platforms.
What problems is the product solving and how is that benefiting you?
Social proof about our product and getting in front of decision makers.
Good Tool for Software
What do you like best about the product?
I like how the software ranks you against your competition in a way that's consumer focused.
What do you dislike about the product?
I'd like to discover a way to use this same tool for non-software sales
What problems is the product solving and how is that benefiting you?
We are using it for lead generation but still in the implementation phases.
Recommendations to others considering the product:
Be prepared to ask for reviews and testimonials from clients.
Deepest Funnel Intent on the Market
What do you like best about the product?
I love seeing who's looking at our reviews, it gives our sales team a huge advantage but it also helps our CS team retain our current clients.
What do you dislike about the product?
I wish there were more categories. The category we're in is too broad, we have several vendors who have very different offerings and actually a few clients who show up as competitors.
What problems is the product solving and how is that benefiting you?
G2 allows us to know who's shopping for a tool like ours which ensures we have a seat at the table.
Recommendations to others considering the product:
Make sure you have a clear plan to execute against the data. It's only as good as make it, and it took us a few months to figure out how to operationalize the data correctly but now that we have, we can't live without it.
G2 Helps Promote Business
What do you like best about the product?
G2 assists in sharing information about our product. It's great that valid users are the ones reviewing the product so that others can benefit from what it has to offer.
Working with the staff at G2 has been nothing less than stellar. Everyone is readily available to answer questions and they always help you get the most out of their services. If they see you aren't utilizing a feature you are paying for, they take time to show you how it works and why it's good for your business.
Working with the staff at G2 has been nothing less than stellar. Everyone is readily available to answer questions and they always help you get the most out of their services. If they see you aren't utilizing a feature you are paying for, they take time to show you how it works and why it's good for your business.
What do you dislike about the product?
Nothing. The website UI has been an upgrade and makes it even easier to get what you need.
What problems is the product solving and how is that benefiting you?
Spreading the word about our product and how it compares to others in the same category.
Mostly Awesome Onboarding
What do you like best about the product?
The team was very responsive, fabulous with follow-up, quick to hop on the phone.Appreciate all the hand holding to get things to the finish line. Definitely a fabulous personable team with great tech.
What do you dislike about the product?
We had some bumps in terms of how to classify our company (set up each product individually or as a company) which delayed things, but once that was set, it was very smooth and simple.
What problems is the product solving and how is that benefiting you?
We want to build more awareness of what we do.
Great platform to leverage customer feedback
What do you like best about the product?
I really have enjoyed working with the team at G2. They make the onboarding process very easy, provide a lot of useful information and are there when you need help. The G2 platform is very easy-to-use and it's a great way to leverage valuable customer feedback.
We aim to look at Buyer Intent within the foreseeable future as we see this as being a great way to provide out outbound sales teams with warmer prospects to contact.
We aim to look at Buyer Intent within the foreseeable future as we see this as being a great way to provide out outbound sales teams with warmer prospects to contact.
What do you dislike about the product?
I can't see any negatives so far so we are looking forward to using the G2 platform more in the future.
What problems is the product solving and how is that benefiting you?
We are using the platform to improve our brand awareness and we then aim to use this more for lead generation. I did a thorough review of comparable platforms and G2 Crowd is definitely the best one on the market.
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