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Reviews from AWS customer

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391 reviews
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    Dott. Andrea Leandro l.

Powefull system , great possibilities

  • October 21, 2019
  • Review provided by G2

What do you like best about the product?
Simple way to obtain voice and sms numbers to handle in many programming languages
What do you dislike about the product?
Not too simple to start with (for me) , now i’m able to use many funcions , and i’m studying for the remaining...
What problems is the product solving and how is that benefiting you?
I’m now able to interface phone numbers with my Python scripts, linking a web addtess with calling or sms funtions!
Recommendations to others considering the product:
Very good sustem, need good programming skill to interface


    Bharat K.

Tokbox review

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
MedOnGo’s Smart Health Platform is being used for Smart Consults, Remote and Tele Consultations which requires best possible live video consultation. Tokbox was the clear choice as it provided management capabilities that come with quality & bandwidth.
During our Tokbox integration with out Smart Health Platform we found
* Documentation is simple, easier & informative. One of the best we’ve seen on the market for communication APIs.
* API's are easy to integrate.
* Ability to record videos.
* Developer tools like Inspector useful for debugging best in the business.
What do you dislike about the product?
Need to create separate login for customer support.
What problems is the product solving and how is that benefiting you?
We have been using Tokbox for more than 2 years for the following
* Tele medicine application to provide real time doctor consultation for patients.
* Provide technical customer support using P2P video chart.
Recommendations to others considering the product:
We have used Tokbox for more than 1.5 years with out any issue. Personally have recommended this to couple of friends & colleagues.


    Computer Software

Nexmo has proven to be very reliable for SMS-based two-factor authentication

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
It just works. Implementation was relatively easy.
What do you dislike about the product?
Definitely billing & payments. We can only pay 100 euros at a time, which in some short periods of the year is very low compared to our consumption, leading to multiple automatic reloads per day. This leads to dozens of 100-euro invoices, which only become available after quite some time, and which you cannot download, they can only be e-mailed to you. Impossible to know which ones you already have or not. Extremely unpractical for us.
What problems is the product solving and how is that benefiting you?
We have a client that requires SMS-based two-factor authentication for every single user login, and the Nexmo Verify API is perfectly suited for that.


    Computer Software

Awesome AV Provider

  • September 04, 2019
  • Review provided by G2

What do you like best about the product?
Their AV streaming technology is outstanding. Nexmo AV SDK is simple to use and you can make you platform up and running within hours
What do you dislike about the product?
Support can be a little better. Sometimes the reply is little vague
What problems is the product solving and how is that benefiting you?
We provide an online learning platform which provides a collaborative white board. We used Nexmo's AV soluttion to share the participants video


    Ukaza P.

Intermittent verification SMS.

  • September 03, 2019
  • Review provided by G2

What do you like best about the product?
Easy integration. The web API is quite simple so I don't have difficulty integrating the verify to my app.
What do you dislike about the product?
Intermittent verification SMS. Sometimes it takes so long to receive, sometimes it simply never arrived.
What problems is the product solving and how is that benefiting you?
Verifying the user's phone numbers. It's cost effective and quicker than implementing in-house phone number verification.


    Translation and Localization

Good service SDK has stability issues

  • September 03, 2019
  • Review provided by G2

What do you like best about the product?
The service itself is good and the apis versatile.
What do you dislike about the product?
Android the SDK crashes very often when cleaning up sessions. This is really a show stopper for us. More insight to the reasons for the crash would be nice. Currently the SDK is a native module, which does not throw any Java exception when crashing.
What problems is the product solving and how is that benefiting you?
We are providing on-demand video interpretation, which solves the problem that the interpreters would otherwise need to travel to the customer. That would be waste of time and money.


    E-Learning

Call friends and colleagues quickly and easily

  • September 03, 2019
  • Review provided by G2

What do you like best about the product?
Nexmo shows detailed call statistics for every call which are easy to access and very useful.
What do you dislike about the product?
Too many things can cause 'Archive Stopped's etc. causing problems in our system
What problems is the product solving and how is that benefiting you?
Ability to outsource thousands of students connecting to our tutors.


    Health, Wellness and Fitness

Great service with good technical advice

  • September 03, 2019
  • Review provided by G2

What do you like best about the product?
We engaged with Nexmo to add an important SMS capability to our health application. During the early engagement, we were immediately connected with people with the right technical know-how to ensure our project would start on the right track. I would recommend their services and product to anyone with application integration needs.
What do you dislike about the product?
Although there is good documentation for Nexmo's international support, I think this could be displayed more prominently during the sign-up and demo process.
Particularly, per-country recommendations for use of virtual numbers vs. shortcodes etc would be useful. Supply best practice information - not just what is supported.
What problems is the product solving and how is that benefiting you?
Custom two factor authentication, with OTP delivered via SMS


    Computer & Network Security

Good product

  • September 03, 2019
  • Review provided by G2

What do you like best about the product?
stable platform dfsdf sdfsdfsd sdfsdfsd sdfsdf
What do you dislike about the product?
pricing and support charges - need to have multiple plans that support different levels of customers
What problems is the product solving and how is that benefiting you?
supporting mobile devices


    Computer Software

We use Nexm for our pager alerts and they always arrive on time.

  • September 02, 2019
  • Review provided by G2

What do you like best about the product?
Nexmo just delivers. We haven't used any of the more fancy stuff, but we did use competetitors and some of them just don't deliver the messages or do so with significant delays.
What do you dislike about the product?
It would be great if we could add a separate email address to send the invoices to. Our main contact is a tech and he has to forward all the billing info.
What problems is the product solving and how is that benefiting you?
We use Nexmo messaging for UP/DOWN notifications to our ops team and sending alerts about prio tickets to stakeholders.