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Best VOIP service at an affordable cost
What do you like best about the product?
This application is one of a kind. It is effortless to use. The voice quality is seamless, and the texting experience is impressive. They have recently launched the update for the conference, which is just another level of communication.
What do you dislike about the product?
It is a bit pricey per user, and you might need to use different servers to get the best of it. Besides that, I would hope they could add more space for recordings.
What problems is the product solving and how is that benefiting you?
Ease of doing business. I travel a lot, so using Vonage lets me use my USA phone number and do business uninterrupted.
It's been an excellent service. The admin screens are the only shortcoming.
What do you like best about the product?
Price, availability, reliability. The throughput offered is excellent for SMS
What do you dislike about the product?
The admin screen feels a bit dated and over-comboluted.
What problems is the product solving and how is that benefiting you?
We are using it to send message alerts.
Recommendations to others considering the product:
As always, do your research, but so far we've not encountered a better option
Excellent API
What do you like best about the product?
API is rich and low-level enough to handle a number of customized tasks. We use the API for both automated outbound calling and WhatsApp. Both are excellent and provide easy to use commands. Their online help have enough tutorials to get you started. If you need support, their team are very active in providing assistance at a code level.
What do you dislike about the product?
Very little. Perhaps in the WhatsApp API, you need to understand the rules that WhatsApp dictate before delving into the API. There really is nothing to dislike about the API.
What problems is the product solving and how is that benefiting you?
When we first launched our mobile app, we verified patients through SMS verification. However, it was not always the best way to get people to verify themselves since some claimed they never received it or the SMS expired when it finally arrived. Using Nexmo's identity confirmation framework through voice call automation provided our patients which a reliable alternative to SMS. Patients could optionally select Call Bank, which would trigger the Nexmo API to make a call to the patient, automatically informing them of the verification code. The API was rich enough to support our two main languagees, English and Arabic.
In addition, we used the Vonage Communications API to provide booking of appointments and downloading of medical reports through our WhatsApp ChatBot. The ChatBot is an automated bot which helps existing patients to view their patient file, view past appointments as well as request to download their laboratory and radiology reports. Using the API, it provided a convenient way for patients to access some of our eServices to a registered mobile number, avoiding the necessity for them having to download a mobile app on to their smartphone.
In addition, we used the Vonage Communications API to provide booking of appointments and downloading of medical reports through our WhatsApp ChatBot. The ChatBot is an automated bot which helps existing patients to view their patient file, view past appointments as well as request to download their laboratory and radiology reports. Using the API, it provided a convenient way for patients to access some of our eServices to a registered mobile number, avoiding the necessity for them having to download a mobile app on to their smartphone.
Recommendations to others considering the product:
Read their developer documentation well. The samples and guides has everything you need to get started and become well-versed with the platform.
Excellent and easy journey
What do you like best about the product?
Stability, client segmentation, native sdks
What do you dislike about the product?
Video API is hard to deploy in some network conditions
What problems is the product solving and how is that benefiting you?
We are solving the video communication between doctors and patients and another professions too
Platform to engage customers via easy use of API, text, voice &video.
What do you like best about the product?
The UI is spotless and simple to explore, there are stores of documentation that you can use to make your application and afterward, utilize their Programming interface. Sandbox testing is extraordinary. The extraordinary measure of adaptability the stage offers and how dependable it is. The valuing for the discussion Programming interface is additionally in a way that is better than each contender. Simple to incorporate, the Programming interface documentation gave is fantastic Simple to utilize, the Dashboard has all the fundamental usefulness. The client service is splendid, brisk and will keep refreshed constantly. It gives your capacity to have correspondence framework consistently prepared and to convey each data mentioned by client rapidly immediately. Its Programming interface s are generally simple to utilize. Can make custom limit so you will get advised when your equalization is getting low, so client can reload it
What do you dislike about the product?
Covered cutoff points to top up credit ought to be eliminated. Client assistance may improve. They should mind somewhat more about steadfast clients despite the fact that exceptional client assistance isn't dynamic. The stage requires tuning and applications for different telephone numbers to guarantee the high caliber of conveyance. Dashboard is a piece needed to utilize, need to explore with a great deal of snap to discover required information. Misrepresentation identification is the frail territory for apparatus. Not many occasions account was hacked and client have halted to store cash for scarcely any days, which means had vacation for administration. Need to make separate login for client care.
What problems is the product solving and how is that benefiting you?
Investigation are incredible. Investigating is simple. Nexmo's framework is additionally very hearty which is clear from magnificent Programming interface latencies Stage is being utilized for Keen Counsels, Far off and Tele Conferences which requires most ideal live video meeting. Tokbox was the reasonable decision as it furnished administration capacities that accompany quality and data transmission. Documentation is basic, simpler and useful. Truly outstanding available for correspondence APIs. Programming interfaces are anything but difficult to incorporate. Capacity to record recordings. Engineer instruments like Monitor helpful for troubleshooting best in the business. Give specialized client service utilizing P2P video diagram.
Top provider for Voice services
What do you like best about the product?
The capabilities they have along with good API documentation and use cases
What do you dislike about the product?
Customer service may improve. They should care a little bit more about loyal customers even though premium customer service is not active.
What problems is the product solving and how is that benefiting you?
Our main use case is launching telephone calls through their API
Slow turnaround time, more self service than seeking to optimize
What do you like best about the product?
The custom routing that Nexmo can do helps to quickly transition routes.
What do you dislike about the product?
The platform requires tuning and applications for various phone numbers to ensure the high quality of delivery. I would rather have a hands off platform. In other scenarios, customer success can be slow to respond.
What problems is the product solving and how is that benefiting you?
2FA through voip and SMS. It usually sends messages fine.
Recommendations to others considering the product:
If you are a global company be prepared to do a lot of the integration work yourself.
Great Support
What do you like best about the product?
My experience is a great support that they provided me when I was testing some Microsoft flow and they supported me very well till my testing ended successfully.
What do you dislike about the product?
Everything is okay until now and working for me.
What problems is the product solving and how is that benefiting you?
For Microsoft Flow, it is using as a action and worked well for me.
Recommendations to others considering the product:
It's very good and working very well.
Great service
What do you like best about the product?
Excellent SMS API service, with vast opportunities!
What do you dislike about the product?
Like the service, only pros, without any cons
What problems is the product solving and how is that benefiting you?
Using Vonage SMS API services for clients verification, very stable work!
A great service with a few shortcomings
What do you like best about the product?
I like that the API and tools for different languages are very simple and easy to use and develop with.
What do you dislike about the product?
My main problem came with the status callbacks. Managing multiple SMS messages was a little bit of a nightmare because we were getting them without any meta data to recognize the order and the timestamps weren't correct. We didn't had that problem with Twilio.
What problems is the product solving and how is that benefiting you?
We can have a great platform with multiple numbers assigned to our team and being able to manage them properly via the API is a great plus.
Recommendations to others considering the product:
Try buying phone numbers with the API, the experience is great
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