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Reviews from AWS customer

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391 reviews
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    Internet

Fast solution for sms integration

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
It was really easy to setup, test in trial mode and switch to LIVE mode.
What do you dislike about the product?
Price for different countries, but other services have the same
What problems is the product solving and how is that benefiting you?
Notify users about site problem
Recommendations to others considering the product:
Continue in the same direction


    Computer Software

Very proficient SMS platform

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Very proficient: API very easy to use, success send rate high, cost very reasonable, known issues well documented.
What do you dislike about the product?
I only called for support a few times, pretty difficult to reach support over the phone. Much easier with emails.
What problems is the product solving and how is that benefiting you?
I am using Nexmo SMS for appointment confirmations and reminders. Those features are valuable for my application.


    Dave V.

Very impressed with the out of the box features of Nexmo

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
The fact that there was a rest client for .NET saved us a lot of development time. Being able to simply send SMS messages and being able to clearly manage our account were big pluses.
What do you dislike about the product?
Wish we could send a media image with text messages. We had to choose another service for customers who want to send an image. Wish Nexmo would add some Mime type support.
What problems is the product solving and how is that benefiting you?
We are bridging a gap with notifications from our applications in our suite of products to alert both users of the applications as well as customers who are managed by the applications. The number of notifications we have on our list to develop is a great benefit. Shows the endless possibilities.


    Information Technology and Services

Good service, not so great support

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
The messages arrive fast, and that's great to use in validation services.
The API is really simple to use and implement.
What do you dislike about the product?
I dislike the fact that I had an outage of service that lasted for weeks.
What problems is the product solving and how is that benefiting you?
Its great for 2 way validation service.
Recommendations to others considering the product:
Great service, pricing is a bit steep in some regions. Support is average, and had an outage of service for several days with no resolution.


    Automotive

Efficient. Focused. Functional.

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Stability. Focused clean APIs, and great docs.
What do you dislike about the product?
Nothing in particular. The solution works very well and meets our needs.
What problems is the product solving and how is that benefiting you?
Direct communication.
Recommendations to others considering the product:
Just integrate.


    Internet

The absolute solutions for professionals

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
the accuracy of the services and the non stop supportive team
What do you dislike about the product?
target group of the services provided are strictly IT professionals
nexmo should have few tools providing with some services not just an api key
What problems is the product solving and how is that benefiting you?
as i mentioned there is an absolute accuracy of the services provided giving me that
it will never fail
Recommendations to others considering the product:
very good partner for getting what you need and just this


    Information Technology and Services

Good API but uncertain deliverability

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use REST API for SMS that is quick for integration. Useful OTP API for US numbers to bypass a restriction.
What do you dislike about the product?
Deliverability is not good for some countries e.g. Indonesia. Unable to set sender ID in some countries.
What problems is the product solving and how is that benefiting you?
Sending OTP for registration and 2FA, sending reminders


    Internet

Nexmo just works

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Simple to setup and use via API. Ability to view historical SMSs has come in handy. Auto payments mean I do not have to keep making deposits when it runs low.
What do you dislike about the product?
I have bumped my head against the throttling a few times, but have managed code around it. It could perhaps be eased over time.
What problems is the product solving and how is that benefiting you?
Mass communication with users who do not necessarily use email.
Recommendations to others considering the product:
If you send large numbers of SMSs at a time you will need to use a queue and delay to avoid throttling.


    Information Technology and Services

So far so good

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Been using Nexmo for about two years. In this time we were able to find how to best work with it and now are fully satisfied with Nexmo.
Nexmo is not expensive and is performing well for our customers all over the world.
What do you dislike about the product?
Finding verification and why it failed can be a little tricke. Would be great to have larger log and search through intervals.
What problems is the product solving and how is that benefiting you?
Accounts verification
Recommendations to others considering the product:
What could recommend is to check use case for you bussiness and then just do it.


    Computer Software

Good SMS Service

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Good price, easy integration and fast SMS delivery in most cases
What do you dislike about the product?
Some times the SMS delivery takes too long with no information on the logs.
What problems is the product solving and how is that benefiting you?
One time password