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Cordial
What do you like best about the product?
Ease of UI and tech support is appreciated
What do you dislike about the product?
Sometimes difficult to convey issues to customer support when explaining issues between our VLN's and the recipient's VLN
What problems is the product solving and how is that benefiting you?
Quick communication with customers
Simple and reliable
What do you like best about the product?
The SMS service is by far the easiest to use, simple API tools available, and priced very reasonably.
Documentation is complete, and they provide (nearly) everything you need to be fully self-managed.
Documentation is complete, and they provide (nearly) everything you need to be fully self-managed.
What do you dislike about the product?
Recently, they've announced they will be charging to receive messages, not just renting virtual phone numbers and sending messages. To me that seems like double-dipping. The built in dashboard doesn't expose all the features the API allows, so you have to write your own for full access.
What problems is the product solving and how is that benefiting you?
Sending SMS alerts used to be handled in house by connected devices which were unreliable and expensive to replace. Nexmo has taken a big headache away from the operations team, so much so that we hardly even think about the impact of sending thousands of SMS messages.
Recommendations to others considering the product:
If you need a simple SMS service, this should be your only choice.
No Issues
What do you like best about the product?
Affordable. Was fairly simple to set up.
What do you dislike about the product?
Not in US Dollars. Would like it to be easier to chat with support when it is needed
What problems is the product solving and how is that benefiting you?
Nexmo is the company that Acowin has you sign up with in order to text through their software. Appreciate that this is an affordable program.
easy and reliable SMS provider
What do you like best about the product?
The easy to use API and the speed at which outages are reported.
What do you dislike about the product?
I don't like how the billing is done. I never know when it will be refilled. I would rather have a monthly bill due.
What problems is the product solving and how is that benefiting you?
We use SMS as our emergency pager notifications for system outages.
Recommendations to others considering the product:
Integration with frameworks is fantastic
Great Service!
What do you like best about the product?
We’ve been using Nexmo for years and it has saved us a ton of money and met all of our needs!
What do you dislike about the product?
There hasn’t been anything that hasn’t met our expectations.
What problems is the product solving and how is that benefiting you?
Fast easy communication.
Solid provider with good support
What do you like best about the product?
Good pricing. Simple API. Good support team and account managers
What do you dislike about the product?
Everything has been good so far in general. Wish there was support for MMS messaging but I know this is on the roadmap
What problems is the product solving and how is that benefiting you?
Appointment reminders. Benefits have been to offer this at a reasonable cost with good delivery rates
Good Virtual Phone Service
What do you like best about the product?
Service works great. Support is sometimes a little slow but usually finds a solution to any issues we encounter.
What do you dislike about the product?
Support is sometimes a little slow for non premium members.
What problems is the product solving and how is that benefiting you?
Security Problems.
Recommendations to others considering the product:
Nexmo is a good product with good support and good pricing. It has been a reliable technology for our business.
Best SMS service on the industry
What do you like best about the product?
They have the best SMS service on the industry.
What do you dislike about the product?
I don't like too much the Voice API service.
What problems is the product solving and how is that benefiting you?
I'm using Nexmo to send SMS notifications to my clients.
goog service
What do you like best about the product?
good delivery, good admin panel with analitics
What do you dislike about the product?
it is limit of number transaction to deposit, no alpha name to Russia/Ukraine
What problems is the product solving and how is that benefiting you?
notification customers
Pricing is a little bit higher
What do you like best about the product?
The api is nicely built. Goos documentation for developers. Nice features.
What do you dislike about the product?
Sometimes, delay in sms. The pricing is a little high
What problems is the product solving and how is that benefiting you?
Bulk sms. Using this service to send OTP codes to people who use our app.
Recommendations to others considering the product:
Cheaper pricing
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