Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
391 reviews
from
External reviews are not included in the AWS star rating for the product.
Good service, awesome support
What do you like best about the product?
The support experience is one of the best support experience I ever had (even if I am not a big customer)
What do you dislike about the product?
The fact that you can not send SMS to the USA and Canada easily and you need to use alerts instead
What problems is the product solving and how is that benefiting you?
Authenticate users with a simple SMS instead of complicated passwords + lost passwords + ...
A great service, competitive pricing
What do you like best about the product?
Nexmo are continually improving the platform and attentive to customer requests
What do you dislike about the product?
In some regions the pricing may not be the cheapest available however Nexmo are willing to listen and adjust which is a positive
What problems is the product solving and how is that benefiting you?
Customer interaction for our customers. Providing a complete experience incorporating SMS communications into our product.
SMS api is good for low throughtput, needs extra work for high sms volumes
What do you like best about the product?
SMS API has many countries and networks available, They provide clients in a lot of programming languages, although they need work for higher volume. Customer support is good, they provide different set of api keys for testing/staging/development. Admin interface is easy to use and access can be allowed/removed to employees accounts so no need to share username and password with people to give access.
Inbound SMSs work well and never give us problems. We also use Number insight to remove landlines and invalid numbers from our system.
They also have a voice API but we haven't used it.
Inbound SMSs work well and never give us problems. We also use Number insight to remove landlines and invalid numbers from our system.
They also have a voice API but we haven't used it.
What do you dislike about the product?
SMS API only supports sending one SMS at a time, and it's rate-limited, meaning you need to think your infrastructure to queue the SMSs and send them at a rate below the limit. Some client libraries they provide don't reuse http connections, so you might need to implement your own if you have high volume.
What problems is the product solving and how is that benefiting you?
Sending mass SMS campaigns to many users. They work but are tricky to scale to high volume.
Recommendations to others considering the product:
Great, specially if you don't have high volume
I nice experience
What do you like best about the product?
That i can use the sms in all the countries
The Api implementation is very easy to use
The Api implementation is very easy to use
What do you dislike about the product?
That I have to buy some numbers for specific countries.
What problems is the product solving and how is that benefiting you?
We stop a lot if users that sign up in our site with a fake number
Great API services
What do you like best about the product?
Fast sms delivery and easy api integration
What do you dislike about the product?
Price per sms, other platforms offers less price
What problems is the product solving and how is that benefiting you?
Real uman order confirmation
Very good
What do you like best about the product?
The possibility of having a virtual number, in order to send SMS to my customers
What do you dislike about the product?
I don't have any issue with nexmo, I like it all
What problems is the product solving and how is that benefiting you?
Sending SMS with my consultancy warnings to my customers
Reliable and un-complicated
What do you like best about the product?
Nexmos have a very simple set of API functions in their SMS offering, the consumable costs are in-line with the best value on the Market and the availability of numbers and regions is impressive.
What do you dislike about the product?
The SDK for PHP is confusing and has what seems to be two unfinished versions.
What problems is the product solving and how is that benefiting you?
I use automated SMS to remind customers of meetings with their clients, it has reduced no-shows for appointments that cost the business an unacceptable loss.
very good so far
What do you like best about the product?
easy to use API, automated balance top ups. easy to use API, automated balance top ups. easy to use API, automated balance top ups
What do you dislike about the product?
nothing in particular. nothing in particular. nothing in particular. nothing in particular. nothing in particular
What problems is the product solving and how is that benefiting you?
allowing customers to send a message via in-App, email and SMS via the same interface.
Nexmo is our SMS platform
What do you like best about the product?
Super Easy Integration to our CRM system (Zoho CRM). Nexmo is connected to our backbone CRM and allow us to send SMS and notifications to our users and customers. We realised our users don't read emails but they do read every SMS.
What do you dislike about the product?
We are unable to mass SMS users for marketing purpose. The Nexmo plugins doesnt allow mass SMS.
What problems is the product solving and how is that benefiting you?
We have finally solved the communication issue. When a customer purchase a service on our website, we immediately send them an SMS via Nexmo and that allows us to notify immediately that his purchased service is available. We do also send emails ... but emails get lost, go to spam filter or simply are not read.
Recommendations to others considering the product:
If you are looking to integrate a SMS platform into your CRM, Nexmo is the perfect solution
By moving to Nexmo, we moved from 80% of our messages being delivered to 99.9%
What do you like best about the product?
Nexmo APIs are amazing. We have never experienced any issue or delay. Nexmo user interface is simple and effective.
What do you dislike about the product?
SMS sending price depends on the target network. Honest but sometime difficult to explain to customers
What problems is the product solving and how is that benefiting you?
Our web app uses text messages to communicate with users. By moving to Nexmo, we moved from 80% of our messages being delivered to 99.9%.
showing 291 - 300