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Mediocre experience with Vonage
What do you like best about the product?
The PaaS model of the company that allows people to use their features using programmable APIs. The app also allows to share video and audio across region with cloud.
What do you dislike about the product?
The prices are on the higher side. While Vonage is top the the line, other competitors like Notilify and Twilio give more affordable plans with similar quality.
What problems is the product solving and how is that benefiting you?
It has helped me replace RestAPI.
A bold new idea in a boring old industry !
What do you like best about the product?
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition.
-the customer support from what i have heard has been amazing and quick,
-it being easily implemented and used among any age groups
-it has the potential to be frequently used
ease of use makes it outstanding at the end of the day.
-the customer support from what i have heard has been amazing and quick,
-it being easily implemented and used among any age groups
-it has the potential to be frequently used
ease of use makes it outstanding at the end of the day.
What do you dislike about the product?
its not what i dislike but i would like them to have a couple of things that will make them stand out from the competetion :
-ease of integeration onto older systems as so many call centers espeacially still use old laptops and pc's for their CSR's
-its number of features not being too heavy on the ram of pc's as we run multiple programs simuntaneosly to run our business.
-ease of integeration onto older systems as so many call centers espeacially still use old laptops and pc's for their CSR's
-its number of features not being too heavy on the ram of pc's as we run multiple programs simuntaneosly to run our business.
What problems is the product solving and how is that benefiting you?
helping customers in problem solving and connecting them with the proper clients
Nice Alternative to REST API
What do you like best about the product?
The best thing I felt was the ease of inegration and ease of use. I was quite simple for me to extend the api in the existing piece of code.
What do you dislike about the product?
The starting of the api. The initial learning curve is what bugged me the most about the api.
What problems is the product solving and how is that benefiting you?
I was troubled to understand the integration and utility with Generative AI. As right now all the API should be Gen AI friendly or they should aspire to be friendly. This api has a long way to go that side.
Long Learning Curve
What do you like best about the product?
The easiness to integrate communication services with multiple CRM providers.
The range of API's available is really an upfront for Vonage communication services.
The range of API's available is really an upfront for Vonage communication services.
What do you dislike about the product?
Complicated/Overpacked UI in the first versions.
Synchronization and Integration issues on the go.
Synchronization and Integration issues on the go.
What problems is the product solving and how is that benefiting you?
Streamline processes and help integrate multiple tools into 1 place.
Voice Communications services to offer top notch support for customers.
Voice Communications services to offer top notch support for customers.
Vonage Communications APIs transformed how we engage with clients
What do you like best about the product?
Integrating Vonage Communications APIs has transformed how we engage with clients. Using Vonage's Video API, we offer virtual consultations and demonstrations, providing our clients with interactive experiences that customers find to be very helpful.
What do you dislike about the product?
The initial setup and configuration of Vonage's Video API required more technical expertise than anticipated, causing some initial implementation challenges
What problems is the product solving and how is that benefiting you?
Integrating Vonage's Video API solves the challenge of geographical limitations by enabling us to interact with people across the country, eliminating the need for in-person meetings. It also enhances client engagement by providing real-time demonstrations of audiovisual solutions, ensuring clear communication and understanding of project scopes and requirements.
Review of Vonage Acoomunication API
What do you like best about the product?
I love the wide range of APIs available for voice, SMS, video, and authentication. It covers all my communication needs in one place.Whether I need to handle small or large-scale communication, Vonage scales seamlessly to meet my needs.
What do you dislike about the product?
The pricing structure is complicated, especially when dealing with multiple APIs and international rates.
What problems is the product solving and how is that benefiting you?
The robust security features, such as data encryption and authentication, provide peace of mind. This is crucial for maintaining user trust and complying with regulatory requirements.
As a marketing and comms coordinator, Vonage APIs provided the versatility that I was looking for.
What do you like best about the product?
I like that the scalability of the APIs allows for consistent performance, whether handling small-scale or large-scale campaigns or notifications.
What do you dislike about the product?
The structure of pricing is a bit complicated, which makes it difficult to predict usage patterns.
What problems is the product solving and how is that benefiting you?
With capabilities such as SMS, voice calls, and two-factor authentication, we are able to engage with our customers more effectively
brilliant
What do you like best about the product?
it helps me connect reliably internationally and engage with all the stakeholders i need
What do you dislike about the product?
sometimes it is not as intuitive as i would like
What problems is the product solving and how is that benefiting you?
finding a common platform for all my partners and stakeholders to engage on
Consultant
What do you like best about the product?
Easy to integrate
Documentation are available for all language
Supports various third party applications
Available at good cost
Documentation are available for all language
Supports various third party applications
Available at good cost
What do you dislike about the product?
Integration part takes time
Ui is complicated
Ui is complicated
What problems is the product solving and how is that benefiting you?
Sending messages to customers with script automation
Campaign messages
Campaign messages
Great App to use !
What do you like best about the product?
Its a Great app very Easy to use an its nices format would use if i didnt have a phone line
What do you dislike about the product?
Nothing really made dislike the app its such a easy used tool
What problems is the product solving and how is that benefiting you?
when i was using the app it didnt have much complications when used
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