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Set it and forget it.
What do you like best about the product?
There is a perfect simplicity to setup and configuration.
What do you dislike about the product?
Nothing. There was a perfect mix of walking me through the process and fitting all my needs.
What problems is the product solving and how is that benefiting you?
Notifications to passengers about delayed or cancelled sailings. Passenger satisfaction is up, call center calls are down.
Great and reliable product
What do you like best about the product?
I really like that the SMS sending part is more faster compare to SMS by amazon for example.
Also the support is amazing, for any question I had i got answered straight away
Also the support is amazing, for any question I had i got answered straight away
What do you dislike about the product?
almost nothing. maybe if i could get a weekley or monthly report about successs and failures to the email it would help me monitor the service i get.
What problems is the product solving and how is that benefiting you?
login with sms
Recommendations to others considering the product:
reliable and fast SMS sending service and very easy integration
Best Wholesale Voice Out There
What do you like best about the product?
Our Account Rep Bobby and the Tech Oscar are amazing. They were helpful in both resolving my issues when I had them and providing support.
What do you dislike about the product?
The trouble ticket system is a bit outdated and can be updated. I also would prefer a more streamlined phone support system.
What problems is the product solving and how is that benefiting you?
We have solved the problem of inferior Voice Quality. When the quality of your termination is top level, customers will flock to you as you will build a reputation. That could not have been accomplished without Nexmo and it's staff.
Recommendations to others considering the product:
The best Telecom Carrier Out there.
Simple and developer-friendly service
What do you like best about the product?
The best thing about Nexmo is the simplicity of their offering and documentation. Other competing are way too complicated, sometimes overloaded with unnecesary features.
What do you dislike about the product?
Nexmo international pricing is not very competitive. Also sometimes it is subject to big changes. For example, the cost of a Spain phone number increased from €0.50/month to €4/month in the past two years
What problems is the product solving and how is that benefiting you?
I use Nexmo for a custom IVR system and has been the best solution I found so far.
Good development enviroment
What do you like best about the product?
I like that its much easier to integrate and use.
What do you dislike about the product?
I haven't used all the features yet to know the things I dislike.
What problems is the product solving and how is that benefiting you?
Customer login verifications & easier notifications based on priority.
Work as expected, and quick setup
What do you like best about the product?
I've tested some other solutions. Nexmo is the cheapest, and setup was really easy !
What do you dislike about the product?
Miss some examples, but found answer on the internet
What problems is the product solving and how is that benefiting you?
Call someone to simulate a conversation.
Very good Operator to use SMS Service
What do you like best about the product?
The Service to send SMS for many functions.
What do you dislike about the product?
Hmm. I can't really say something about a Dislike. All is working as it should, I've never had Problems. But I'm really new (since december 18).
What problems is the product solving and how is that benefiting you?
Customers can verify their Account by 2FA (sending a Code to their Phone by SMS). They can also receive Codes by SMS for Redeeming it.
Very Useful
What do you like best about the product?
This tool has meant a considerable increase in sales of our product, due to the great effectiveness in the delivery of messages. I can not wait to implement the WhatsApp sending option
What do you dislike about the product?
Maybe the cost it's a little expensive.
What problems is the product solving and how is that benefiting you?
The communication with our clients, because the emails in some case went to spam, and sms has at least 99% of effectiveness
A lot of services and the most easy way to call numbers
What do you like best about the product?
The ability to receive and send audio packets using your own websockets server. Also the dashboard is well-made and offers you complete control over your services.
Also, nexmo offers libraries for many programming languages. We use their java library and we have not experienced any issues yet. It's integrated smoothly with our service and our customers are happy.
Also, nexmo offers libraries for many programming languages. We use their java library and we have not experienced any issues yet. It's integrated smoothly with our service and our customers are happy.
What do you dislike about the product?
Not having the ability to determine the cost of a call by using the number. Right now we have to extract the meta from the number and then compare it ourselves with their pricing sheets. You can use number insights to do that, but it would be better if they offered a solution.
Also, the voice API offers only 2 types of audio (audio/l16;rate=8000, audio/l16;rate=16000). It would be really nice if they implemented different codecs such as Opus and different rates (so we don't waste CPU cycles upsampling the audio for our needs)
Their support could be faster, one time we had to wait 3 days for a response.
Also, the voice API offers only 2 types of audio (audio/l16;rate=8000, audio/l16;rate=16000). It would be really nice if they implemented different codecs such as Opus and different rates (so we don't waste CPU cycles upsampling the audio for our needs)
Their support could be faster, one time we had to wait 3 days for a response.
What problems is the product solving and how is that benefiting you?
We have managed to link the top VOIP platform for gamers (https://discordapp.com/) with the real world.
Nexmo is the only platform that allows you to transmit audio data through the websocket protocol, without using deprecated methods.
Nexmo is the only platform that allows you to transmit audio data through the websocket protocol, without using deprecated methods.
Recommendations to others considering the product:
If you want an easy way to perform calls to the world without using SIP and advanced UDP streaming, Nexmo is your solution. They are really stable and their support is quick to resolve your issues.
Nexmo has been an excellent partner in helping us build solutions
What do you like best about the product?
The customer support is excellent.
Our account manager and technical support engineer are always available and helpful.
The dashboard is easy to use and provides insight into what the system is doing.
Our account manager and technical support engineer are always available and helpful.
The dashboard is easy to use and provides insight into what the system is doing.
What do you dislike about the product?
I wish the reports on the dashboard could be pivoted and filtered at a more refined level.
What problems is the product solving and how is that benefiting you?
The problem Nexmo helps us solve is providing timely communication to our customers. We've been able to analyze our messaging at a high level to help prioritize projects, project future use and spend (and thereby reduce costs).
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