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External reviews

376 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Nexmo gets the job done and is very supportive in finding a suitable solution for your business

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
- Very responsive support by account manager and technical support staff. Solution oriented.
- Issues get resolved fast
- Delivery of messages quite reliable
What do you dislike about the product?
- Different provided apis are bit confusing regarding feature set and purpose.
- User interface could be more powerful
What problems is the product solving and how is that benefiting you?
Reaching users by sms
Secure authentication of users


    Consumer Services

It's an easy site to use

  • May 02, 2019
  • Review provided by G2

What do you like best about the product?

they are reliable , easy to integrate with and have great documentation but so expensive.
What do you dislike about the product?
Some services are of high cost compared to its value .. all over .. it's some expensive
What problems is the product solving and how is that benefiting you?
Notify users with critical events such as mobile verification and login notification


    Iztok B.

Very good company - very solid service

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
We integrated their solution into our product and we are super satisfied! Very good service, very good prices and very good UX. I recommend them 100%
What do you dislike about the product?
There is not much to dislike. The only problem I have is that when we will have more users at the moment we can not have different keys for them.
What problems is the product solving and how is that benefiting you?
We have a platform for Call Centers and with Nexmo we were able to integrate their solution into our product. Because of that - our platform became better,
Recommendations to others considering the product:
Just use them - they are top company


    Security and Investigations

SMS and Call API

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
It is very simple to implement API and it work smoothly. International services also.
What do you dislike about the product?
SMS prices changes often so it is hard to calculate our services offer to end users
What problems is the product solving and how is that benefiting you?
We are making automated calls in case of alarms. It is critical application and we are happy to choose Nexmo


    Market Research

Great service, but international coverage could be better

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
The interface is very straight forward and easy to use. API documentation is solid as well.
What do you dislike about the product?
We would love to have better international coverage with local phone numbers and toll-free options.
What problems is the product solving and how is that benefiting you?
We use it to survey our customers, verify phone numbers, and make international calls


    Events Services

SMS gateway in a few hours

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
Besides Nexmo is very easy to integrate, it's a fast SMS gate way with great realtime insights.
What do you dislike about the product?
I think their platform is worth it, though the price per SMS is relative high. So for mass use you need to check competitors
What problems is the product solving and how is that benefiting you?
Direct communication with your client and instant notifications
Recommendations to others considering the product:
Use it. Easy, full functionality and insight. Great support


    Itai N.

A fairly good product

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
The documentation is pretty good. It's a bit messy, but it exists and is VERY detailed. It allows you to make good decisions regarding regions and GEOs
What do you dislike about the product?
For high level sending, I'd compare prices to each geo before sending. good EU prices, but that's pretty much it.
What problems is the product solving and how is that benefiting you?
We send SMS and allow our clients to send SMS through their product.


    Broadcast Media

The best

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
The simply to integrate with other systems
What do you dislike about the product?
SMS price is expensive versus others players in spain
What problems is the product solving and how is that benefiting you?
Mobile app register mobile number, we send sms to verify the corrent number


    Higher Education

Enjoyable experience

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
It's really easy to set up and get going. Especially when Nexmo provide lots of code snippets example that I can use to tweak easily.
What do you dislike about the product?
At this point. Nothing much really. It works well
What problems is the product solving and how is that benefiting you?
Nexmo allows me to send SMS easily with clear indication of whether the SMS is sent.
Recommendations to others considering the product:
Ease of Use.


    Andrew P.

SMS, TTS and IVR Review

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
The speed. Amazing spped for the price. They also have many more localized numbers for rent that competitors.
What do you dislike about the product?
All pricing is calculated in Euros. I don't use Euros, so the conversion is just a nuisance.
What problems is the product solving and how is that benefiting you?
Critical emergency communications to onscene and responding responders