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Reviews from AWS customer

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391 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Easy to use, great support, reasonable prices

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
It simply works. We developed the integration years ago and the same code is still up and running, no surprises, as one'd expect from an infrastructure product like Nexmo.
What do you dislike about the product?
Nothing really but I have to write 40 chars at least :)
What problems is the product solving and how is that benefiting you?
We only have benefits, our system collects actionable customer feedback so it's important to reach out to customer right after the transaction, hence SMS is the best way to do it.


    Mizno K.

Nexmo Excellent

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
i like nexmo's automatic routing, it helps a lot especially in indonesia where the mobile carrier's performance is vary.
What do you dislike about the product?
in the next, i would love nexmo have a feature to send sms just for specific countries. it helps reduce our cost for marketing
What problems is the product solving and how is that benefiting you?
mobile number verification
Recommendations to others considering the product:
nexmo is the best broo


    Verified User in Retail

Easy to integrate

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
Seamless to integrate into my systems. Have been using for more than 5 years
What do you dislike about the product?
Nothing much. But of course will be good if price is lower :)
What problems is the product solving and how is that benefiting you?
Mass SMS to customers for marketing. Gain many repeat customers.


    Information Technology and Services

Good set of features, easy to use and integrate.

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
Free inbound SMS. Easy of use. Competitive rates.
What do you dislike about the product?
International SMS rates are quite expensive.
What problems is the product solving and how is that benefiting you?
Offering SMS automation for business applications.


    Marketing and Advertising

The Best SMS API

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
It's very simple to implement. It is very Fast & Efficient
What do you dislike about the product?
API can't handle more than 10 calls in 1-3 seconds.
What problems is the product solving and how is that benefiting you?
API can't handle more than 10 calls in 1-3 seconds but once the message is sent. It is delivered immediately.


    LAUREN M.

Works well internationally

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Nexmo is fairly easy to use and my developers overseas recommended it. It's very cost effective as well. I hadn't heard of this platform but was pleasantly surprised when I learned that Nexmo is part of Vonage, which is a very well-known telecom brand.
What do you dislike about the product?
My developers were overseas and there were a few challenges in testing Nexmo in their country vs. in the United States. Eventually they figured it out.
What problems is the product solving and how is that benefiting you?
We were creating an automated text for a digital product and the service worked well once we figured out the initial glitch.
Recommendations to others considering the product:
I'm not the developer, but make sure that your developer understands how to use the system and how you plan on utilizing the service.


    Apparel & Fashion

The best comunication platform

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
The service that allow my costumers validate they accounts with an activation code
What do you dislike about the product?
That sometimes my costumers doesn’t not receive the SMSs
What problems is the product solving and how is that benefiting you?
It helped to validate costumers profiles and comunicate with them
Recommendations to others considering the product:
And easy way to trace SMSs deliveries


    HAID A.

Excellent SMS service!

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
I really like the user web interface. It’s really easy to use. And it provides all the information Inneed to know about my messages.
What do you dislike about the product?
The only thing I could say I dislike. Is that sometimes my SMS messages doesn’t reach my costumers. But it’s very rare.
What problems is the product solving and how is that benefiting you?
I’m using Nexmo to verify phone numbers via SMS and phone calls. The benefit I get is that it costs less than the competence. And I receive a very good service.
Recommendations to others considering the product:
This is the best choice to handle your SMS requirements!


    Information Technology and Services

Great SMS service, good world wide support

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
We count on SMS delivery in multiple countries. Nexmo appears to have good carrier relations and deliverability in all the countries we service.
What do you dislike about the product?
Their reporting could be improved, it's not the most robust, but I think they'll eventually get there with more and more reports.
What problems is the product solving and how is that benefiting you?
Nexmo makes it easy to delivery SMS messages. Their documentation is straight forward and easy to integrate into Ruby - which was crucial for us to get up and running quickly.


    Henry Salomón H.

NONE WORKS CORRECT

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
FORM OF WORK RESPONSE IN EXCELLENT TIME OF THE PROCESSES WITHIN OUR REQUIREMENTS, AS IT IS USED OPTIMELY BY US IN THE SHIPPING AND COMMUNICATION WITH OUR CUSTOMERS
What do you dislike about the product?
NOTHING DISASTERS WE CONSIDER NEXMO AS AN APPLICATION THAT WORKS CORRECTLY WITH US DEVELOPING ALL OUR DAILY ACTIVITIES IN A CORRECT AND EFFECTIVE MANNER
What problems is the product solving and how is that benefiting you?
every
Recommendations to others considering the product:
NICE