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Great!
What do you like best about the product?
Excellent support. They're always very fast to fix problems.
What do you dislike about the product?
Sometimes their Seychelles numbers drop. But it's always resolved promptly.
What problems is the product solving and how is that benefiting you?
SMS notifications for business usage
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Nexmo needs to improve their support
What do you like best about the product?
The basic features of their services do work - users are able to create their own apps and use Nexmo's services rather easily.
What do you dislike about the product?
Nexmo's so called 24/7 support is really bad. If you end up in a tight spot and need support during the weekends, you are really between a rock and a hard place. Our campaign halted for 3 hours during the most important day because Nexmo had put some restrictions to our account.
Nexmo is also becoming quite expensive to use. During our use of Nexmo the costs for making calls doubled.
Also, Nexmo has promised to get for example a quick and easy way to make our own "voice mail recordings" but at least in Finland you still have to use a TTS-announcement - which btw is not too good in Finnish. We also did not get a mobile number (we had to stick with a landline number) so we were not able to register that number and people we were calling were not able see who is trying to call them.
Nexmo is also becoming quite expensive to use. During our use of Nexmo the costs for making calls doubled.
Also, Nexmo has promised to get for example a quick and easy way to make our own "voice mail recordings" but at least in Finland you still have to use a TTS-announcement - which btw is not too good in Finnish. We also did not get a mobile number (we had to stick with a landline number) so we were not able to register that number and people we were calling were not able see who is trying to call them.
What problems is the product solving and how is that benefiting you?
We used Nexmo's voice call services via our app in a campaign that was mostly ran by volunteers.
Recommendations to others considering the product:
Make sure you get to know the restrictions that Nexmo applies to all accounts! In our case we were not able to spend enough money during a 24h hour period. This might sound quite funny that you cant control how much you are willing to spend during a day. Nexmo claims that this is to prevent frauds - and yes I kind of get it but at least users should be let know that their accounts have limitations!
Happy as can be
What do you like best about the product?
Dashboard and API are brilliant - especially love being able to trigger my renewal from Telegram via our Bots as well as retrieve our current balance as we have a very chat-centric team
What do you dislike about the product?
A few gotchas in terms of unreachable numbers (local premium number etc) when calling airlines & hotels - need to failback to expensive mobile
What problems is the product solving and how is that benefiting you?
Reliable SMS and SIP trunk - one less variable to think about during our projects.
Nexmo @ Relay
What do you like best about the product?
The Nexmo api is simple to integrate and the Support team is great. They are quick to respond and lastly we were assigned an account manager who really understands our business and has helped us grow.
What do you dislike about the product?
I guess from a more technical standpoint, it would be great for Nexmo to implement message queueing (so we don't have to!).
What problems is the product solving and how is that benefiting you?
Relay provides a scalable and affordable messaging application/CRM for businesses and Nexmo allows us to provide our SMS services at an affordable price to our end users.
Recommendations to others considering the product:
Great and affordable service, simple api, awesome support.
Great way to send sms
What do you like best about the product?
I like it that its easy to connect it with the API
What do you dislike about the product?
That sometimes when I send sms it doesn't send it
What problems is the product solving and how is that benefiting you?
I deliver the sms about my app
Value for the price and very easy to work with
What do you like best about the product?
You can get SMS messages to your number with the use of Webhook which you can connect without any technical knowledge or without being a developer. So it provides whatever you need for a very fair price.
What do you dislike about the product?
Not enough info on some technical aspects for those who are not expert but it's not so bad
What problems is the product solving and how is that benefiting you?
Get 1 number that will forward both SMS and Calls.
Recommendations to others considering the product:
Use Webhooks for SMS messages
Nexmo is a great sturdy solution
What do you like best about the product?
It has never failed or had a problem. It does it's job and I would recommend it.
What do you dislike about the product?
There is nothing I dislike about nexmo.
What problems is the product solving and how is that benefiting you?
It is qualifying our leads so that we know they are real people.
Easy to use, great support, reasonable prices
What do you like best about the product?
It simply works. We developed the integration years ago and the same code is still up and running, no surprises, as one'd expect from an infrastructure product like Nexmo.
What do you dislike about the product?
Nothing really but I have to write 40 chars at least :)
What problems is the product solving and how is that benefiting you?
We only have benefits, our system collects actionable customer feedback so it's important to reach out to customer right after the transaction, hence SMS is the best way to do it.
Nexmo Excellent
What do you like best about the product?
i like nexmo's automatic routing, it helps a lot especially in indonesia where the mobile carrier's performance is vary.
What do you dislike about the product?
in the next, i would love nexmo have a feature to send sms just for specific countries. it helps reduce our cost for marketing
What problems is the product solving and how is that benefiting you?
mobile number verification
Recommendations to others considering the product:
nexmo is the best broo
Easy to integrate
What do you like best about the product?
Seamless to integrate into my systems. Have been using for more than 5 years
What do you dislike about the product?
Nothing much. But of course will be good if price is lower :)
What problems is the product solving and how is that benefiting you?
Mass SMS to customers for marketing. Gain many repeat customers.
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