Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Efficiency across Teams
What do you like best about the product?
Smartsheet has become a hub of productivity for my department. The ability for us to all view the spreadsheets and customize them to a great extent has really enhanced communication amongst our employees.
What do you dislike about the product?
There are so many things that Smartsheet can do that I haven't had the time to learn or investigate for myself fully. It can sometimes be overwhelming to try to figure out how things work in the software, but to be fair, anytime I have gone searching for solutions they have been easy to find.
What problems is the product solving and how is that benefiting you?
Smartsheet automation is allowing our teams to keep track of tasks that need completing and allowing our night crews to communicate information effectively back to our daytime crew.
Efficient work organisation
What do you like best about the product?
Smartsheet is very dynamic and allows my coworkers to update information in real time to minimise asking each other questions - we can just open Smartsheet and find out the information we need- it has saved us a lot of time and confusion.
What do you dislike about the product?
A downside is that it can be tricky to add new columns to Smartsheet and we always have to request someone to do it for us - however I do also understand this is a good safety feature to make sure nothing is messed up or accidentally deleted.
What problems is the product solving and how is that benefiting you?
Smartsheet can allow our team to easily pick up tasks and jobs that need doing and update the rest of our department when something is completed - we can also easily highlight any issues with tasks.
Easy collaboration on our project Gantt charts
What do you like best about the product?
The fact that it is Online (like Google Workspace) hence accessible from any computer or location, and has the features we need for the scheduling of most projects. The fact that it is very easy to switch from using MS Project to Smartsheet
What do you dislike about the product?
The system administration is not always smooth (but it may be an internal company issue with Groups, Users, etc.). Our schedulers still prefer using the legacy project scheduling software for our most significant projects as they use more advanced features.
What problems is the product solving and how is that benefiting you?
With Smartsheet, we can more easily edit and share our projects' Gantt Charts, keeping every stakeholder aware of the projects' progress. We can also schedule and assign individual tasks and share them more effectively than through emails
It's not you, it's us
What do you like best about the product?
That you can put trigger emails quite intelligently.
What do you dislike about the product?
If not done correctly, it is not cumbersome to use. I like excel and I want SS to mimic excel. I hate that I could not just export the filtered rows. The admin of our smartsheet, used it as sort of CRM for our quotations released and it does not work at all. Lots of annoying badly formatted table that makes it impossible to read. Very hard to get insights and exporting to excel is a pain. Maybe because SS is not really intended for CRM. That is why the title of my review, maybe it is us who is using a goat to pull a carriage so to speak. :)
What problems is the product solving and how is that benefiting you?
Email prompting me that my approval got through.
One place to stay all updated
What do you like best about the product?
It is simple to use because it is structured like an Excel table, but clever because it allows files and comments/discussions to be attached to each row of the table.
I use it to keep track of projects, with colleagues and with the client: you no longer have to search through endless emails received, risking not being copied, but just search through the project rows.
Notifications can be customised in a simple and agile way, adapting to all needs.
I use it to keep track of projects, with colleagues and with the client: you no longer have to search through endless emails received, risking not being copied, but just search through the project rows.
Notifications can be customised in a simple and agile way, adapting to all needs.
What do you dislike about the product?
Some people find it hard to accept that they no longer send e-mails, but always comment within smartsheet.
What problems is the product solving and how is that benefiting you?
1. keep all tasks of a project and a customer clearly listed. Monitor progress, status and deadlines.
2. keep all discussions and comments in one place, as well as all proposed variants with a file history. This makes it easy to reconstruct the evolution of the different tasks, and the decisions made in the comments.
2. keep all discussions and comments in one place, as well as all proposed variants with a file history. This makes it easy to reconstruct the evolution of the different tasks, and the decisions made in the comments.
Launching and Completing Projects, the Fast and Easy Way!
What do you like best about the product?
What I like best about Smartsheet is that it's straightforward to set up workflow automation; there are readily available templates to work with! Setting up the logic or rules is easy to customize, and most use cases can be catered to without needing add-ons or other tools.
What do you dislike about the product?
What I hope can be improved further are the customization options, most especially on fonts and formatting, with the Dashboard tools. Additionally, if there can also be a WYSIWYG Editor for the email notifications with a preview, that would be very helpful.
What problems is the product solving and how is that benefiting you?
Primarily, it's quicker to collaborate with our clients who are not on the same productivity software platform as us. We're on Google Workspace; sharing documents becomes tedious when working with clients on Microsoft O365. Smartsheet primarily bridges that gap. Moreover, various stakeholders don't need a license, so collaborating is much more convenient with Smartsheet.
Great tool - To Excel what Citizen Coding is to coders
What do you like best about the product?
Smartsheet automatically formats and presents in a way that looks professional.
Without the need for constantly modifying cell height, wrapping, borders, sizing etc. Smartsheet mostly effortlessly makes data look professionally structured.
Learning about smartsheet with the integrated & follow-along exercises and videos is brilliantly integrated, and very clear - so increasing your proficiency so you can leverage the majority of the built in functionality (without needing to get too fancy on formulae, techniques and addons) can be done after a few hours effort. (No effort needed for about 50% of the functionality, and make that 75% if you're adept in Excel).
Without the need for constantly modifying cell height, wrapping, borders, sizing etc. Smartsheet mostly effortlessly makes data look professionally structured.
Learning about smartsheet with the integrated & follow-along exercises and videos is brilliantly integrated, and very clear - so increasing your proficiency so you can leverage the majority of the built in functionality (without needing to get too fancy on formulae, techniques and addons) can be done after a few hours effort. (No effort needed for about 50% of the functionality, and make that 75% if you're adept in Excel).
What do you dislike about the product?
There were limitations such as contextual access - e.g. we wanted to make the content accessible within the organization or to be approved based on some user list etc. and this wasn't possible.
There can also be some difficulty/restriction around unique IDs and the way that is implemented.
There can also be some difficulty/restriction around unique IDs and the way that is implemented.
What problems is the product solving and how is that benefiting you?
Smartsheet easily allows user forms to be created, with a workflow for content review and approval, and all of this can be integrated into the main single source of information.
It allows the build of a highly functional, integrated type system, with little effort so you can get straight to use/deployment.
It allows the build of a highly functional, integrated type system, with little effort so you can get straight to use/deployment.
Switching to Smartsheet has helped my team!
What do you like best about the product?
The UX/UI is clean and simple which makes it easy to navigate around the platform. The last PM tool I used was extremely clunky, glitchy, and complex which made it tough to get buy-in from other departments to reference the tool. Smartsheet is straightforward, easy to digest and get around in. My PM team has greatly benefited from switching to Smartsheet.
What do you dislike about the product?
There is so much you can do with the tool that getting started can be tough. It's easy to get lost in the aspirational highly technical components and get overwhelmed. Simplicity has been key for me. Smartsheet University and online demos have been extremely helpful but I think new admins would benefit from being able to explain what they're trying to achieve and have someone build it with them in 1:1 sessions. I also wish you were able to drag milestones in calendar view. & sometimes the color coding glitches and doesn't stick.
What problems is the product solving and how is that benefiting you?
PM teams can build a timeline fairly quickly since we have a template in place to use as a starting point. Internal teams and clients can expect to view timeline milestones in a consistent way from project to project.
Good solution for project management
What do you like best about the product?
Our group used to use excel to manage the project pipeline which was quite a manual and cumbersome process. Especially as new versions of the project tracker were floating around and we encountered several issues with version control. Since moving to Smartsheet, we have no more version control issues and it is actually a truly live document, with changes made available to users immediately. Over the years, our Smartsheet project tracker has evolved and continues to be changed and updated to meet our ever changing business needs.
What do you dislike about the product?
One of the things I dislike about Smartsheet for my own purposes, is that sub-tasks for projects hide key deadlines when projects are collapsed. I understand reports can help with this, but so far they haven't really met our purposes. As such, we are developing a manual work around to draw out key projects dates to be made visible when performing an overview of projects.
What problems is the product solving and how is that benefiting you?
The issue we were trying to solve was to have a detailed gantt chart about our project pipeline, key dates and resources allocated. Smartsheet aids with this as it is a truly live document that we can update as and when business needs change.
Smartsheet an Honest Review
What do you like best about the product?
Giving you the option to control, limit and restrict access to individual sheets, Smartsheet offers unique controls over data and documents unlike many other platforms. This allows users to view and extract information from sheets, whilst also restricting editing capabilities. This is great for any business. Furthermore, the ability to link several sheets together is a great way to compile separate, but relevant, information. I would definitely recommend Smartsheet as it offers many capabilities not found in other software apps.
What do you dislike about the product?
The downsides of Smartsheet are simply based on its user interface and the difficult learning curve. A good piece of software should not hide all of its best and most prominent features, instead, they should be clearly advertised and present on the given home page. Further to this, many business owners do not have the time to learn all of the features offered by Smartsheet and will instead opt for more relatable software such as excel.
What problems is the product solving and how is that benefiting you?
Smartsheet isn't solving any problems because its use, particularly for our team, can be found in other software such as excel. However, the ability to link sheets and restrict access is a great way to manage a project.
showing 9,711 - 9,720