Smartsheet
SmartsheetExternal reviews
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Shared Data
What do you like best about the product?
Easy to use and easy to read. The best way we have found for sharing spreadsheets amongst multiple parties and keeping everyone involved up to date. Great for real-time progress updates, logging needs from clients, etc. Also a user-friendly scheduling tool with Gantt charts.
What do you dislike about the product?
Basic subscription limits the number of sheets and users you can share with. This is resolved with a higher subscription level, but I'm right on the line where that is seldom needed. Not really a complaint against Smartsheet, just my level of use
What problems is the product solving and how is that benefiting you?
Keeping everyone on task and up to date with current status/progress of tasks and projects. Easier to access for all parties compared to juggling an excel file on a local network.
Excellent for task managing
What do you like best about the product?
How powerful it is and how it's able to be applied to different scenarios (task management, HR, send/receive requests)
What do you dislike about the product?
Sometimes it gets slow or crashes. Shared sheets can be an issue as is hard undo a change made by a collaborator by mistake
What problems is the product solving and how is that benefiting you?
The main problem being solved within our company is to have a centralized view of all the tasks currently being worked on, as well as their status. We also use it as a SCRUM board, and we have setup forms so employees can send requests for PTO and medical leaves, and then track them in a dedicated sheet. The last one is a recent solution we implemented and it has streamlined a lot the process of requesting time off.
Great tool for streamlining projects
What do you like best about the product?
Smartsheet allows us to share data in realtime with multiple collaborators to streamline the effectiveness of our projects. It also allows for notifications to facilitate follow up if actions are not completed in time and allows you to layout gantt charts quickly.
What do you dislike about the product?
A few things that smartsheet is lacking that other tools have also struggled with is real time collaboration where multiple users are editing the document. Google sheets handles this decently but its the one area I would love to see Smartsheet (and all others) improve upon.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us manage multiple enterprise wide projects at one time. This is benefiting us by allowing notifications to be sent when projects are updated, tasks are behind, and reducing the amount of meetings needed to get aligned on project status.
Great way to keep things organized across departments.
What do you like best about the product?
I like that it makes it easier to collaborate in real-time and organize information across users when they are in different places. It makes it easier to share documents, tasks, and schedules with others users to keep everyone onboard.
What do you dislike about the product?
The restrictions on what users can/can't edit depending on their 'user access' that has been assigned to them. Seems pretty restrictive unless you are full access which I am sure is by design.
What problems is the product solving and how is that benefiting you?
Having users assigned to certain tasks within a workflow or project that are all in different locations can be tough to collaborate and see when things are getting done, what is left, and what needs to be adjusted. SmartSheet helps with our workflow and helps users update information in real-time so other users know what comes next and when to step in for their assigned tasks.
Smartsheet is a great business tool to include in your tech stack
What do you like best about the product?
I find Smartsheet easy to use for a variety of purposes. Because we can set up forms so quickly using their tool we can easily gather data in a pinch when other tools are too complicated. We also are using Smartsheet for project management of our internal graphics and production services which enables multiple team members to stay informed on progress of projects. We have used the system to display and track timelines for projects so that all stakeholders can see how far along a project is towards completion.
What do you dislike about the product?
This may be user error, but I do have a hard time finding a form once it has been created within the system.
What problems is the product solving and how is that benefiting you?
Keeping stakeholders informed so answering superfluous questions is not necessary. Also, by using the tool for our marketing calendar we can see overlap for messaging across products and therefore develop more effective communications to our members.
My goto tool for Project/Program management
What do you like best about the product?
The top driver for me adopting Smartsheet from the beginning was the ease of use and feature-rich Gaant capabilities. I deal with extensive waterfall development schedules that contain complex dependencies. This tool gives me exactly what I need to keep cross-functional teams aware of project timing and blockers.
As I get to use Smartsheet at a more in-depth level (Control Center, Automation, Resource Management), it is clear that this is also the right tool for scalability on more extensive programs and portfolio managment.
As I get to use Smartsheet at a more in-depth level (Control Center, Automation, Resource Management), it is clear that this is also the right tool for scalability on more extensive programs and portfolio managment.
What do you dislike about the product?
Setting up Control Center, Blueprints, etc., is very complex at this point for intro users. Consulting contracts were needed with Smartsheet specifically, and I think long-term enablement of end-customer set up for these would be ideal.
What problems is the product solving and how is that benefiting you?
- Complex program/portfolio management
- Dashboard communications and rollups to executive levels
- Increased productivity/efficiency with utilizing automation within the Gaant tools
- Dashboard communications and rollups to executive levels
- Increased productivity/efficiency with utilizing automation within the Gaant tools
Smartsheets
What do you like best about the product?
SS is extremely user friendly and has a great looking UI. I utilize SS to track multiple projects and share with clients in an on-going basis. Their feedback is the same as mine and love how easily something can be exported to Excel. My favorite functionality would have to be the workflows as I utilize these to build reminders of imported deadlines and action items.
What do you dislike about the product?
I honestly do not have a glaring dislike currently for this solution. It meets all of my needs and I continue to learn of new functionality on a daily basis. I will continue to recommend this solution to others over its competition.
What problems is the product solving and how is that benefiting you?
Makes sharing a solution very easy and users are able to quickly pick up the product. As I said before we currently utilize the solution on all projects and have not heard negative feedback from the clients we share our workspaces with.
Incredible System to Share
What do you like best about the product?
A few things I like most about smartsheet is the shared capabilities, automated alerts for changes and countdown systems you can build into a sheet. I also appreciate that you are able to download and share smartsheet data in an easy to read format to PDF. I also like to designate ownership for assignments and let those users manage their portions of a shared project. I also appreciate that it saves automatically and I don't lose data overall.
What do you dislike about the product?
There isn't much to dislike about Smartsheet. I think once you put the time in to learn the different formats and options that are available it allows for you as a user to create adequate smartsheets to share with team members.
What problems is the product solving and how is that benefiting you?
It allows our team to see progress on projects to track changes over time collectively. It allows us to showcase upcoming campaigns and marketing sends that need to be scheduled. It allows us to add attachments so that all information for a campaign can live in the same document without visiting 100 different files/places.
Takes our project management to the next level!
What do you like best about the product?
Smartsheet is so versatile, beyond just spreadsheets, I love that you can set up workflows, create dashboards, etc. They are always adding functionality and API connections. I call it an 'excel sheet on steroids' but it's even more than that! We absolutely love it!
What do you dislike about the product?
I do wish it would provide more visibility (as part of its connection with the Resource Management tool) into resource utilization, forecasting, demand, so if it could be used as a WHOLE resource management tool as well, this would be the most useful tool in our arsenal!
What problems is the product solving and how is that benefiting you?
It helps us organize all our projects, and takes our data and turns it into something we can use and ultimately display not only for our own internal use but for client-facing visibility as well.
There are lots of PMO / Project Management Tools out there Smartsheets is one of most user friendly.
What do you like best about the product?
1. User friendly therefore more likely to be leveraged by multiple stakeholders & supported long term.
2. The many basic templates to get you kick started.
3. Links with Tableau so you can dashboard on the company Site.
4. Being able to add comments, link files, see history easily for who made what changes. Pretty powerful stuff.
2. The many basic templates to get you kick started.
3. Links with Tableau so you can dashboard on the company Site.
4. Being able to add comments, link files, see history easily for who made what changes. Pretty powerful stuff.
What do you dislike about the product?
1. While its very close to Excel not all of your favorite excel functions work within Smartsheet.
2. Linking smartsheets to other smart sheets not as easy as with excel.
3. Obviously its an additional cost to the organization VS a microsoft product you are already paying for
4. I would like to see a better functionality for resourcing / head count. YOu can schedule the same person for 100 action items but to my knowledge you can't run a labor review.
2. Linking smartsheets to other smart sheets not as easy as with excel.
3. Obviously its an additional cost to the organization VS a microsoft product you are already paying for
4. I would like to see a better functionality for resourcing / head count. YOu can schedule the same person for 100 action items but to my knowledge you can't run a labor review.
What problems is the product solving and how is that benefiting you?
From single team - single department problems, to supply chain wide OGSM deployment across multiple business units. If its on the OGSM it gets tracked in Smartsheets and reds reviewed weekly by their teams and the senior leadership teams.
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