Smartsheet
SmartsheetExternal reviews
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Overview Smartsheet
What do you like best about the product?
The best is the simplicity of organization, Import and export features, Simple for our sales team to use. We use it to create visibility in our accounts and the great thing is it is all accessible to everyone and any changes are recorded.
What do you dislike about the product?
The only downfall i feel for smartsheet is that the price is too high. We have had other companies with similar cabability approach us for less of the cost. But it would take time to switch why we havnt done it
What problems is the product solving and how is that benefiting you?
it keeps us organized. keeps us in our responsibilities the email notification is amazing when someone is assigned to a taks, also the way it is displayed for everyone to see it
A user-friendly tool with endless possibilities
What do you like best about the product?
I love using the conditional formatting and the workflows. I set workflows to remind myself and other people of work and this takes a lot of manual work off of my plate. Using SS as a way to automate reminders to project stakeholders really helps take the burden off of me as I do not have to 'bug' people so much. SS is also really pretty and simple to look at.
What do you dislike about the product?
I wish you could hide rows. This would really help with project management. When an item is complete on a project plan, we want to be able to hide it for archive purposes.. but there is no good way to do this. I also wish you could link comments between sheets. This would help us get all of the info from source sheets to destination sheets. People who are less savvy with SS may make a comment in a source sheet as a 'safe' way to notate something..but then it cannot get transfered to a destination sheet.
What problems is the product solving and how is that benefiting you?
We use SS to request updates from stakeholders on ongoing projects. We keep them accountable by using workflows for automated reminders and custom reminders ( e.g. if update cell is blank, then send ANOTHER email reminder). We also use automation to autolock and auto-unlock rows so that we can control input during work sprints. Smartsheet gives our top leadership a good view on who is behind on which projects.
I use SS personally at work to manage my own tasks ( to do list ). I like to color code it so that certain rows stand out and can be filtered for particular projects within my work.
I use SS personally at work to manage my own tasks ( to do list ). I like to color code it so that certain rows stand out and can be filtered for particular projects within my work.
Smartsheet helps me keep my data and tasks organized
What do you like best about the product?
I love that you can click on cells and review its history. With so many people involved and moving pieces it's helpful to be able to do your own detective work and always have a paper trail of what's going on.
What do you dislike about the product?
There's no option to sort data only for yourself. Sharepoint/Excel has an option where if you make a change to the sheet, like sorting, filtering, etc. it will ask you if you want everyone to see these changes or only for yourself. I come back to sheets that are out of wack all the time. Although Smartsheet is used at my company, not many people understand little technical things like this, which mess up my formats and sheet overall. This would not be a problem if you could "revert" back to previous versions, but I have not figured that out yet.
What problems is the product solving and how is that benefiting you?
Smartsheet provides our group with the ability to group mass amounts of data and also to build reports with specific data. We've transferred a lot of things in Excel over to Smartsheet; it is much more organized and better streamlines the process. We've avoided duplicating tasks and data, can better manage permissions, and are minimizing the amount of sheets or reports to keep track of.
Meets my needs everytime
What do you like best about the product?
There are many things I like best:
1) Easy to use. Extremely intuitive, and if I hit a roadblock, the user community always has an answer.
2) Easy to add contributors. This is key for my business. I can have different clients be editors or viewers under my license.
3) Dashboard. This is the perfect (and easiest) way to help my co-workers and clients see or gain access to everything they need. Both creating is user friendly and always provide a professional view and experience for people I work with.
1) Easy to use. Extremely intuitive, and if I hit a roadblock, the user community always has an answer.
2) Easy to add contributors. This is key for my business. I can have different clients be editors or viewers under my license.
3) Dashboard. This is the perfect (and easiest) way to help my co-workers and clients see or gain access to everything they need. Both creating is user friendly and always provide a professional view and experience for people I work with.
What do you dislike about the product?
I haven't found a real downside yet. I continue to recommend Smartsheet to anyone who asks for project management or a similar solution.
What problems is the product solving and how is that benefiting you?
The biggest win is collaboration, communication and accountability.
Love my spreadsheet swiss army knife - Smartsheet!
What do you like best about the product?
I love all the useful functions, and I really love how user friendly it is. It's like Spreadsheets and Asana or Monday had a kid. Whenever I need some kind of tool or solution, I can imagine just how to use it in Smartsheet. And when I'm stumped on anything, there's always a way to search and figure out what I'm trying to do. Or reach out if it goes beyond that. I use it every day for just about everything.
What do you dislike about the product?
The main downside with Smartsheet is that it isn't free. So if I want to share and collaborate with someone who isn't willing or able to pay for it, then I have to switch to a different open source spreadsheet. This is definitely a downside.
What problems is the product solving and how is that benefiting you?
We're a farm and essential oil distillery business, and our entire year is a relay race of key date milestones. I create a timeline gantt chart of date formulas and status indicators with check lists and automated alerts, to keep us on track all year. Also track all kinds of other key metrics and information about our crop and yeilds. Smartsheet also allows me to share clean visual information with the dashboard to the whole team. Also helps us keep up with our regulatory compliance date requirements, and even fill out the pdfs to submit.
Great way to keep track of project details
What do you like best about the product?
I use smart sheet daily as a designer. I create sheets for each customer, and in each sheet, I separate the projects; I can specify the product in detail and add all the information I need as a library to each custom project made for this customer. I can attach images as a reference and communicate with my co-workers on each project/item if we are tag teaming.
What do you dislike about the product?
I dont like how it doesn't have a "trash" file; sometimes I have deleted a row by mistake, and once gone, it's gone, so a place where all deleted rows go would be like the "trash" on a desktop.
What problems is the product solving and how is that benefiting you?
Havent come across a problem, but I like how I can have multiple sheets and add as many rows and as many attached files, from small to large files, its great! Also sending email direct from the rows.
Solid Software, multifuctional
What do you like best about the product?
Easy to work with multiple people, can perform multiple different functions. and help function is great.
What do you dislike about the product?
Starting out it can be intimidating, and templates are too vague
What problems is the product solving and how is that benefiting you?
We use it for scheduling, equipment management, request, and project management. It is the tool we use most in Lab operations.
Positive
What do you like best about the product?
I like that multiple users can be in the sheet making updates at once. I like the automation and integration available with Outlook.
What do you dislike about the product?
Sorting is not very intuitive. I also wish that I could click into a cell and see the history. The activity log feature is not very helpful when I'm looking for the history of one particular cell.
What problems is the product solving and how is that benefiting you?
We can have multiple people working in the sheet at once. In excel, the workbook often becomes corrupted when too many people are in it at once. We don't have this problem with Smartsheet. The integration with outlook prevents someone from having to update a spreadsheet and then send an email to someone when it's done, Smartsheet sends the email on their behalf to the designated recipient which is really helpful.
Smartsheet Supporter
What do you like best about the product?
I like the flexibility of the program. You can create forms, "dress them up" to meet your needs and upload attachments. Our organization uses Smartsheet to track PTO requests, request information from our members, and respond to surveys.
What do you dislike about the product?
What I dislike the most is the idea that Smartsheet is just Microsoft Excel. That is completely false. There are many more creative ways to use this software, such as adding your logo to forms, and allowing multiple users to upload documents and complete fields.
What problems is the product solving and how is that benefiting you?
It allows for a streamlined process when requesting information from outside parties. The easy link can be sent out via email, and then stakeholders can update data in forms and upload documents; instead of trying to track down email replies and attachments, it's simply in one document.
Smarsheet is a great tool for Project Management
What do you like best about the product?
My favorite feature in Smartsheet is the ability to turn a grid task list into a Ghant Chart that helps show estimated completion dates in an easy to read chart. Combine that with the ability to set baselines and it is the perfect project tool. Being able to add comments to each row is also very appealing for communication purposes.
What do you dislike about the product?
I wish Smartsheet acted more like Excel when for certain things. There are certain formatting that I can do in Excel that I cannot do in Smartsheet such as merging cells or applying borders to information. It would also be great if I could Hide and Unhide cells.
What problems is the product solving and how is that benefiting you?
Smartsheets allows me to layout project plans in a straightforward and easy to use format. It helps as a repository for documents and collaboration amoung the various teams involved in my projects.
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