Smartsheet
SmartsheetExternal reviews
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Smartsheet a bit complicated but worth the time to learn
What do you like best about the product?
Smartsheet's dashboard are extremely thorough and allow for me to display complex sets and ranges of data in simplified ways, with full customization of the visuals. It's like excel on steroids! Plus, it automatically pulls in data changes on my sheets without me having to make a ton of other updates.
What do you dislike about the product?
The learning curve for Smartsheet was a bit much, but in the end it was worth some of the initial frustrations to get my dashboards set up. Other similar products do not have the flexibility and customization that I have now grown to love in Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet allow me to easily share visual representations of our teams' progress and status, both in real time and over time as averages, in an easy to understand way. I am able to give access to all team members as well as stakeholders, create shared forms to intake bug fixes on our projects and quickly track and manage changes in our timelines and resources.
Smartsheet, the best tool for PMs
What do you like best about the product?
Smartsheet offers a series of automation features that allow you to streamline your work as a project manager. The workflows are efficient and free up my time to focus on program-level activities without getting lost in the 'weeds' of the project.
What do you dislike about the product?
In my experience, there have been times that I assume formulas in Smartsheet mirror excel formulas. This is not always true, and you need to look up the correct documentation in Smartsheet's help center to ensure you've got the correct information.
What problems is the product solving and how is that benefiting you?
Smartsheet tracks routine project management activities that keep projects on time and are managed with good organization. The time I used to spend tracking small deliverables is now freed up to be leveraged working for the project team at large, helping make program-level decisions.
Easy work automatization
What do you like best about the product?
One of the most helpful things about Smartsheet is that the support offered is not only in English but in other languages as well. It also has a very familiar and intuitive interface, better than Excel, and many resources to increase productivity.
What do you dislike about the product?
One thing I dislike is the price. I had my first contact with Smartsheet in the company I work at, then I liked it very much and I wanted to apply to the small business I run in Brazil, but the high prices doesn't make that possible at the moment.
What problems is the product solving and how is that benefiting you?
It helps me and my teammates to be on the page and easily follow up on what is happening on our projects. A big problem that was solved with Smartsheet on my team was our database. Smartsheet is a excellent database tool.
Useful shared gantt chart program
What do you like best about the product?
Shared program that myself and other team managers can work on allowing us to plan the broaders company project plans. Microsoft project has issues around how to share it and having more than one person using it at the same time. The online format of Smartsheet resolves a lot of these issues.
What do you dislike about the product?
Our projects are complicated enough to require heavy gantt chart/project planner users so smartsheet has the functionality we need. like any program there are probably a lot more functionality that could be useful to us but we have not dived into that detail. Once again I have not looked for it but educational instructions into different features could be useful (you may already create these)
What problems is the product solving and how is that benefiting you?
Project management for management organising multiple projects for work from home team has its issues. Smartsheets online portal has resolved a lot of those issues. It is easy to pick up the basic functionality which as I said before is mostly what we use it for ( one user has dived deeper into its functionality
Smartsheet helps a lot in project management
What do you like best about the product?
What I like best about Smartsheet is its project management features. It helps me create a project plan and plot its timeline perfectly with the use of dependencies and Gantt view. The use of Reports and Forms also help me a lot in drawing meaningful insights and decisions.
What do you dislike about the product?
What I dislike though is its limited capability in referencing sheets as there is only a maximum number of cells and columns that can be indexed across other sheets. Also, multiple insertion and copying of columns also gives me pains as you can only insert a max of 5 columns at a time.
What problems is the product solving and how is that benefiting you?
One specific business problems it solves is the automation of approval processes and task updates. It reduces the team's workload in manually updating tasks through workflow automation, making the team more productive.
SmartSheets - Perfect for Excel Users
What do you like best about the product?
Our company was built on Microsoft Excel spreadsheets but lacked the structure to keep us organized. Smartsheet has closed that gap. Communication has left our outlook and is stored next to each item with a review process that creates accountability.
What do you dislike about the product?
There are little formatting things that can be improved upon. A few things are a little complicated to set up that I hoped would be easier. On a few occasions, I would like the info to be exported into excel so the data could be manipulated and pushed back with changes.
What problems is the product solving and how is that benefiting you?
An organized approach to managing data. The ability to review files and sign off with approval has been a big help. Getting all communication out of your email into one stored and organized space has been a game changer. Also the ability to allow outside people from your organization to review and connect on projects.
Smartsheets have made organizing my tasks and deadlines clearer and easier.
What do you like best about the product?
I find that for the tasks I track using smartsheets, the UI is significantly more intuitive than a program like excel. Moving cells and rows around and creating parent/child rows is much easier and quicker imo.
I'm also a big fan of the filter tools and +especially+ the Gantt chart tool. That Gantt has been awesome for organizing tasks over a span of time and has helped me to hit my goals more than once.
I'm also a big fan of the filter tools and +especially+ the Gantt chart tool. That Gantt has been awesome for organizing tasks over a span of time and has helped me to hit my goals more than once.
What do you dislike about the product?
Something that can occasionally be frustrating is that there's not always an easy way back if something gets deleted. Our team once had an important tracker get deleted by fluke accident, and the only way we were able to get it back was because two people were accessing it at once - we realized that the original sheet was gone and luckily were able to copy it over from the ghost version that was still active in someone's browser. That hasn't happened again but it was a bit harrowing.
What problems is the product solving and how is that benefiting you?
We needed a way to keep track of complex tasks in real time - what was finished, what was coming up, etc. Smartsheets has been an effective tool for keeping track of those tasks, ensuring that everyone working on a project is able to see not only what they have to do and when, but also how the project is progressing overall - which areas need extra work, which tasks are coming up etc.
Bringing organization and structure to a world of chaos
What do you like best about the product?
Smartsheet has many functions and analytics that are helpful for most of the responsibilities I have as a project manager. Not only can I organize requests I receive from coworkers into a neat spreadsheet, but I can automate fields and communications and roll it up into a beautiful report that can be presented in meetings. Now I use Smartsheet for everything and couldn't be happier.
What do you dislike about the product?
There are some limitations to Smartsheet. It functions very similarly to excel, which I love, but doesn't have a multiple-tab option as excel does, which I think could be a great addition to smartsheet. I also think that Smartsheet has the capability of having column types that convey information in an aesthetically-pleasing way. As an example, there is the possibility of having a progress bar or symbol/visual as a column type.
What problems is the product solving and how is that benefiting you?
Smartsheet functions as a project tracker for one aspect of my job and as a request receptacle for another. It provides a way to collaborate on project effectively with external partners and convey how those projects are progressing. It is also a cross-functional tool that is used internally for teams to submit requests for purchases and allows my team to strategize the best approach to execute those purchases. The reports we are able to pull from this tracker are phenomenal.
In love with Smartsheet!
What do you like best about the product?
Smartsheet's user experience is unmatched among productivity software tools. I love that I can "program" any kind of automation I need without any complicated language. If you can read, you can easily use Smartsheet, and still have sophisticated and slick automations that save a ton of time!
What do you dislike about the product?
Browsing through your Sheets and Workspaces can be a bit clunky.
What problems is the product solving and how is that benefiting you?
Smartsheet has saved us from countless emails back and forth, translating to hours of time saved. We use it to gather information from client requests via web form and automate the approval and notification process. We also use it to keep people informed about upcoming due dates and task management. It's incredibly versatile and much easier to use than other tools I've worked with. I'm frankly in love with Smartsheet!
All you need to manage projects and report them to top management
What do you like best about the product?
Great tool with the flexibility to configure it the way you want. I love the collaboration and workflow functions which save huge time. A very user-friendly tool as well. Also, reports and dashboards can be created to report on the project status. This saves a lot of time for the PM allowing him/her to focus on higher-priority tasks. we used it for our PMO for more than 4 years now and we keep discovering new features and ways to improve the tool for our PMs.
What do you dislike about the product?
Sometimes it lacks some functionalities which Excel can do, also during the configurations, certain limitations are there imposing some restrictions on the final product. However, this is minor compared to the huge benefits you get from the tool.
What problems is the product solving and how is that benefiting you?
Collaboration, task identifications using reports and filters, saves time, etc.
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