This solution provides easy collaboration and allows non-building users to use the system without requiring a license.
Only licensed users who can create sheets and collaborative spaces are charged for their usage.
Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Improve performance with Smartsheet connectivity and usability
What do you like best about the product?
I really like the efficiency and collaboration that Smartsheet has brought to our organization. With its comprehensive project management tools, we can easily keep everyone up to date in real time with a single view of progress. This eliminates tedious manual efforts such as compiling reports from spreadsheets into PowerPoint or chasing people down for weekly updates. It also gives us versatile solutions for survey design, tracking tasks and changes across teams in one place, while using automated presentations or data visualizations - all of which contribute to improved communication and visibility overall.
What do you dislike about the product?
I find developing automations in Smartsheet to be quite challenging. Without prior knowledge, it can be frustrating trying to implement different types of automation processes. To make things easier for users, I think implementing guides with suggested action steps and duplication options would help immensely when developing automations without having to manually link between different documents.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me streamline the way I manage requests for my team. With a dashboard that clearly displays all tasks and their current status, it's easy to stay on top of what needs to be done and make sure everything gets done on schedule.
An exceptional and easy-to-use project management tool
What do you like best about the product?
I particularly like that Smartsheet has conditional formatting, which provides a quick visual summary and allows me to manage simple predecessor/successor relationships. I also appreciate the drop-down calendars that make it easy to quickly enter dates as needed. The ability to track percentage progress on subtasks is also very useful, while the activity journal helps remind team members of changes made by whoever changed something. Overall, Smartsheet has an intuitive interface that makes it very accessible even to those new to project management methods or tools.
What do you dislike about the product?
I dislike the lack of font type, size, and alignment options when creating digital applications and forms in Smartsheet. It can also be challenging to collaborate with colleagues who only have partial user access. I also find it frustrating that every change has to be saved manually; this is an unnecessary step for a software application like Smartsheet that should save your work automatically.
What problems is the product solving and how is that benefiting you?
Smartsheet saves me time and energy as I coordinate the management of numerous client dashboards. Automatically populating tasks to executive dashboards takes a lot of the burden off my shoulders, allowing me to focus more on making sure everyone is aware of critical deliverables and progress.
Easy Collaboration, customizable, but there is a bit of a learning curve
What is most valuable?
What needs improvement?
The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly.
However, since we don't use those add-ons, this is not an issue for us.
For how long have I used the solution?
I have been working with Smartsheet for three years.
Since it's a software as a service, we are always working on the latest version of the platform.
What do I think about the stability of the solution?
I would rate the stability of Smartsheet a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
Currently, we have around 15 to 20 users who have a valid license, but we plan to increase that number substantially. It's hard to determine the exact number of non-licensed users, but I would estimate it to be at least a few dozen, around 30 to 40 users.
How are customer service and support?
We did not have many occasions where we had to contact technical support.
How was the initial setup?
I was indeed involved in the initial setup, and let's say that for standard use, it's a very interesting tool. It's not that difficult.
But for more complex use cases, there is a higher learning curve.
What about the implementation team?
The application is hosted on the cloud, but I wouldn't describe it as completely public since users have their own private space. Access to the system requires a user account that is created by an administrator within our company.
The deployment process took one or two months to complete.
What's my experience with pricing, setup cost, and licensing?
I believe a licensed user costs between 300 to 400 euros.
This solution does not have any additional costs beyond the standard licensing fees.
What other advice do I have?
It's important to do thorough research and analysis to determine if the application fits your needs, as with any software. While we are satisfied with its use cases in some areas, we might have needed to do more research to determine if it would also meet our needs in other areas.
I would rate Smartsheet a seven out of ten.
Smartsheet used that used to use MS Project
What do you like best about the product?
Allowing multiple users to view and edit a sheet simultaneously. This can enable the sheet to serve several different functions for several users. This reduced the need for several differing sheets with the same information.
What do you dislike about the product?
Often the need arises to share information with those that would not normally have access. The ability to share a single sheet with an external email address can be very unclear as to how much additional access would be unintentionally granted.
What problems is the product solving and how is that benefiting you?
Allowing the generation of project plans to allow monitoring and assessing of project tasks as a project progresses from the cradle to the grave. Several simultaneous users can then use this tool to monitor their task load.
Smartsheet helps you manage projects better
What do you like best about the product?
I am incredibly fond of Smartsheet because of its ability to provide me with an automated solution without requiring me to have any prior technical knowledge. Smaller teams can easily take advantage of the platform's well-designed automation tools that require no coding to create processes like reminders and forms. The low-code automations are particularly flexible in their purpose, giving me ample opportunity to explore new technologies while I haven't started learning to code.
What do you dislike about the product?
I find that many shared Smartsheets can become unmanageable if too many email notifications are enabled. I think it would be great to have a single, centralized dashboard where all users' tasks and deadlines could be managed more effectively. In addition, sheet owners or administrators would benefit from proactive visibility into the progress of unfinished work to maximize the efficiency of their team members.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me save time and stay organized by eliminating the need for frequent status update meetings with my team. The sheets, workflows, and forms make it easy to communicate with each other while monitoring our projects in real time.
Using Smartsheet has seriously improved our projects
What do you like best about the product?
I appreciate Smartsheet's flexibility, allowing for customization and adaptability to various project types. The diverse range of templates and its compatibility with other platforms, like Microsoft Office, has enabled smooth collaboration within our team. Chart features are helpful for visualizing progress and deadlines.
What do you dislike about the product?
While Smartsheet offers many features, it can sometimes be overwhelming and difficult to learn and navigate. The lack of a more advanced search function also makes locating specific information time consuming.
What problems is the product solving and how is that benefiting you?
Smartsheet puts everything in one place, so we don't need many tools and are more organized. The automation reduces mistakes and helps us work faster. We can also use our team's skills better because of better resource planning. We are very happy with this tool.
Task planning and management
What do you like best about the product?
Smartsheet is an innovative platform that makes managing projects and processes so much easier. The interface is intuitive and easy to use, based on the familiar Gantt chart, which allows me to keep track of tasks in timeframes. Collaboration tools help provide clarity between who's doing what when delegating tasks or assigning specific permissions for certain activities, so workflows move forward regardless of the roadblocks life throws our way; and I have the ability to include additional information for each task when a manager isn't readily available. It really makes managing projects a breeze.
What do you dislike about the product?
I do not like that Smartsheet lacks time tracking capabilities. A built-in tool would be extremely helpful to have a built-in tool to track and accurately record the hours spent each day, rather than having to manually add them up each day. In addition, Smartsheet's calendar feature could also benefit from improvement
What problems is the product solving and how is that benefiting you?
Smartsheet simplifies the way I manage projects, coordinate team efforts, and keep track of deadlines.
Discover how Smartsheet can increase your group's productivity
What do you like best about the product?
Smartsheet is a breeze to use because of its modular design and easy-to-use interface. The handy customizable reports, dashboards, and discussion icons allow for full collaboration within our team, from uploading proofs to having conversations in individual lines - not to mention the ample space for attachments. As an added benefit, we can easily zoom in on high-level overviews or drill down into detailed projects with ranked checklists that ensure nothing falls through the cracks, no matter how complex.
What do you dislike about the product?
I find that Smartsheet can be a little slow to respond when navigating the side menu to select additional data. It would save time if all the options were visible at once, rather than having to scroll through them one by one. Also, I think it could benefit from an option that allows users to save linked photos directly as files-that way, content can be easily copied and pasted for future use.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us streamline the process of completing our projects on time. We can easily prioritize important tasks, schedule activities, and quickly assign people to specific tasks while knowing which team members have a manageable workload and which ones need additional support.
Simple and Organized!
What do you like best about the product?
I really like Smartsheet for its user-friendly interface and extensive customizability, which allows me to quickly and easily keep track of various projects and tasks. It is also easier to use than other project management software because I can easily enter multiple items at once. In addition, the integration feature allows me to quickly compile data from different spreadsheets into reports and dashboards, which saves a tremendous amount of time. In addition, we are very pleased with their commitment to continually improving their program, along with an aesthetically pleasing design; all of these factors combine to make this tool invaluable within our organization.
What do you dislike about the product?
I do not like that Smartsheet lacks the customizability to rearrange columns and rows like you can in Excel. For example, when using it for long-term planning or other tasks with large amounts of data, I would prefer to be able to regularly move frozen, labelled columns left to make room for new data. However, I understand that this convenience comes at the cost of sacrificing the customization options found in Excel's standard features.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me save time and effort by providing a centralized place to store event and attendee data, designing intuitive forms that make it easy to collect information, automating invoicing processes, and giving me the tools I need to quickly analyze my data.
Use Smartsheet to complete projects quickly and efficiently
What do you like best about the product?
I'm absolutely in love with Smartsheet for its unparalleled ability to streamline projects. Its ability to bring together parties that may have different perspectives or goals and still produce satisfying results is extraordinary. Plus, there's no steep learning curve associated with the software, as it has an easy-to-use layout that makes onboarding simple yet effective. Without question, this platform stands out from other project management tools for its unparalleled effectiveness and convenience.
What do you dislike about the product?
I dislike the fact that Smartsheet places more emphasis on project and business management than on facilitating resource flexibility for educational, research, and nonprofit organizations. A greater degree of customization would make Smartsheet better suited to their needs when managing projects or activities outside of traditional corporate contexts.
What problems is the product solving and how is that benefiting you?
I benefit from Smartsheet because it eliminates the time-consuming task of manually tracking data, saving me valuable hours. It also provides simple templates with drop-down menus for faster and more accurate data entry, so I can make faster decisions based on filtered insights.
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