Smartsheet
SmartsheetExternal reviews
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Smartsheet allowed us to manage all our projects in a effective way
What do you like best about the product?
With smartsheet we can manage both widespread small and less frequent large projects productively and effectively.
The dashboards allow me to see the whole status in a very fast way.
Automation let me be alerted when I need to.
The dashboards allow me to see the whole status in a very fast way.
Automation let me be alerted when I need to.
What do you dislike about the product?
Sometimes, to cover specific needs on reports and dashboards, I must add new columns, add automatizations, and mix with other reports to achieve what I was looking for.
What problems is the product solving and how is that benefiting you?
We must face two kinds of projects; the most frequent are small projects that require fewer resources but run in parallel. The other kind is more significant projects requiring many resources and more complex project management. Smarsheet has allowed us to manage both types of projects simultaneously.
Project Management Tool but not a spreadsheet replacement
What do you like best about the product?
The managing of projects and the ability to change views between Gantt, calendar and grid is really helpful. We've also been able to use the API to integrate via Zapier with our Zendesk system.
What do you dislike about the product?
Conditional formatting can't be copied or rules applies to multiple columns, this can mean building dashboards with lots of columns (such as 31 for the days of a month) can be really manual and time consuming.
What problems is the product solving and how is that benefiting you?
Gives a central view for managing projects but also provides the checkpoint between our internal systems and then when and what to invoice via finance. Alerts and workflow linked to project dates are also helpful in having the system manage the team rather than having to check on lots of things over and over manually.
Flexible team-based Task Management platform & available on multiple devices
What do you like best about the product?
Team-based task management.
Intuitive.
Report feature allows collation from multiple sheets.
Flexible, can be tailored to suit our needs.
Forms streamline our survey processes
Intuitive.
Report feature allows collation from multiple sheets.
Flexible, can be tailored to suit our needs.
Forms streamline our survey processes
What do you dislike about the product?
When using Reports, the duration only displays in whole days (ie not part-days).
The timeline display on Sheets regularly reverts to the start date of the sheet, even when previously ticking "Open at today's date"
The timeline display on Sheets regularly reverts to the start date of the sheet, even when previously ticking "Open at today's date"
What problems is the product solving and how is that benefiting you?
It enables a central task management system across multiple facets of our office, accessible by all members of our team.
Customisable and great to use as a live doc
What do you like best about the product?
Very customisable - Can get cells to change colour or puts lines through text etc based on values entered. Also works very well as a 'live' document when many members of a team are ammending at the same time.. Had issues in the past with excel etc where it doesn't sync or saves one persons work over anothers.. no such issues with smartsheet.
What do you dislike about the product?
I do think it can be a complicated-ish tool especially for a new user who hasnt used the system before. I think thats the only issue I can think of to be honest.
What problems is the product solving and how is that benefiting you?
One of the mean reasons I use smartsheet for is an 'order processing checklist' I have used other software in the past including excel and also Google Forms but moved on as didn't find them to be the bext. Smartsheet has worked very well for this and I use it as a 'to do' list and work my way from top to bottom. We also have another sheet where the full office team logs all calls that come in to the business, and can then send across a line to a team member for them to ring back.
Too good to resist
What do you like best about the product?
Dashboard features is the most used feature.It will give you the different team overview along with their % use and allocation on any project. I have a dashboard for my team members(50+) where I can see the insight out for all team member.
What do you dislike about the product?
It is bit slow.I think Smartsheet need to work on their loading speed. When we change any field or filter it is taking more than 4-5 minutes to load/refresh the page.
What problems is the product solving and how is that benefiting you?
It's a perfect tool for managing your project along with People. Different types of dashboards are beneficial in reviewing the overall business goal in terms of the allocation of resources.
The Smartest Sheet
What do you like best about the product?
Easy to share with colleagues and collaborators. The super simple interface makes it a dream to work with. Workign across multiple sheets is also easy, especially with the desktop app version.
What do you dislike about the product?
The mobile app is very convenient, but I think filling in fields could be made slightly easier. That said, it is a minor gripe. Honestly, i can't think of anything else that I dislike.
What problems is the product solving and how is that benefiting you?
The most significant benefit is quickly and easily aligning our projects internally and with our internal teams, clients, and collaborators.
Project reporting has also been made significantly easier to manage.
Project reporting has also been made significantly easier to manage.
Use Smartsheets for production control
What do you like best about the product?
Smartsheet is very easy to use, everything is easily visible from first glance. Very useful feature is cell history, as it is shared document that everybody can edit, you can then see who inputted information in any of the cells. All history can be reverted in case of mistakes as well. My company tried to use different software for shared documents, but Smartsheet was found to be superior. For myself, it is just more designed for exactly what is needed. Do recommend
What do you dislike about the product?
I wish there would be even more functionality included, so you could personalise everything to your requirements. The app version for Android could be a little bit more optimised especially when zooming in and out.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping our company to place everyone in tune with each other. Everybody are updating individual sections as they go and then at the meetings we can clearly see at what point each aspect currently is.
Overall - Amazing product
What do you like best about the product?
I appreciate how Smartsheet closely resembles Excel and efficiently allows for timeline modifications. This platform helps me efficiently handle intricate complex tech projects, that include more than one team that may otherwise be more challenging to manage using JIRA.
What do you dislike about the product?
I have faced challenges while trying to seamlessly integrate Smartsheet in three different organizations. From my experience, the major issue is its inability to function independently and it falls short in comparison to JIRA when it comes to managing development projects.
What problems is the product solving and how is that benefiting you?
- Complex projects management - multiple teams, multiple stakeholders, etc
- On-the-fly planning easily
- Gantt is the best I used
- Outfacing Customers planning - Make it very easy to define standartizations
- On-the-fly planning easily
- Gantt is the best I used
- Outfacing Customers planning - Make it very easy to define standartizations
Very valuable cloud solution
What do you like best about the product?
Smartsheet offers a versatile, customizable interface for various tasks and projects, with real-time collaboration features. It integrates with other business tools, supports automated workflows, and provides robust reporting capabilities. Its scalability suits both small businesses and large enterprises
What do you dislike about the product?
limited customization compared to traditional spreadsheets, even with the Business plan. Potential performance issues with large, complex sheets and occasional challenges in tool integration are also reported.
What problems is the product solving and how is that benefiting you?
Integration between teams and following up with dash board that support the decission for the project manager also the part related to the visibility of data is important
Easy tracking and project management
What do you like best about the product?
The best feature that I liked most was collating data and using it for managing different project, specially smarsheet forms played a crucial role and swim lanes are awesome feature
What do you dislike about the product?
Data entry was somehow a bit time consuming, more automation in the task could be better
What problems is the product solving and how is that benefiting you?
It helped in focus on multiple projects at once and be on top of the tasks and helped me do a standup calls every day and assign tasks to the developers and raise a issue when needed.
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