Smartsheet
SmartsheetExternal reviews
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Smartsheet is a really clever way to plan ahead and to track work on multiple projects.
What do you like best about the product?
I like that I can track a project and freely extend or shorten any timespans that will push back or bring forward other items.
What do you dislike about the product?
I don't like the volume of emails I get about reminders for tasks.
What problems is the product solving and how is that benefiting you?
It helps me have defined start and end dates to work to and I can set those up however I please. It has given me the ability to work with others so I know what they've done and when they're likely to finish.
Using Smartsheet for management of Design Engineering
What do you like best about the product?
What is most beneficial about Smartsheet is its easy-to-use interface. Everything is very intuitive and simple to learn. You don't really need to train anyone how to use it as it's pretty obvious
I also love the depth of capabilities; you can pretty much do anything on it and ask it to do everything you need! I like that you can link up sheets very easily and create your own custom work flows. You can effectively create your own system on it which is awesome
I also love the depth of capabilities; you can pretty much do anything on it and ask it to do everything you need! I like that you can link up sheets very easily and create your own custom work flows. You can effectively create your own system on it which is awesome
What do you dislike about the product?
A couple of things I dislike about smartsheet
There is no back or forwards button. So when jumping through sheets you have to re-navigate back to previous sheets you were on or use the browser back button. Whilst using the browser back button works okay, there is the uncertainty that it will load a previous page without refreshing it. What would be really useful is a little preview button showing previous sheets you were working on, or a back and forwards button
You can only access through a browser, whereas a desktop app would be really useful. It would be far easier to keep open and pin it to your task bar. I’m aware that a Chrome Extension is available which allows this but in certain organisations these things are restricted.
Make Gannt charts simpler to view. Whilst Smartsheet can be really great for building complex gannt charts, it’s not so good for building very simple ones, where you want to use it in a presentation. Often I resort to Excel or something similar to build myself a very visual timeline. It would be nice to have the option to do a very simple & visual timeline.
There is no back or forwards button. So when jumping through sheets you have to re-navigate back to previous sheets you were on or use the browser back button. Whilst using the browser back button works okay, there is the uncertainty that it will load a previous page without refreshing it. What would be really useful is a little preview button showing previous sheets you were working on, or a back and forwards button
You can only access through a browser, whereas a desktop app would be really useful. It would be far easier to keep open and pin it to your task bar. I’m aware that a Chrome Extension is available which allows this but in certain organisations these things are restricted.
Make Gannt charts simpler to view. Whilst Smartsheet can be really great for building complex gannt charts, it’s not so good for building very simple ones, where you want to use it in a presentation. Often I resort to Excel or something similar to build myself a very visual timeline. It would be nice to have the option to do a very simple & visual timeline.
What problems is the product solving and how is that benefiting you?
For our design process we have standard timelines (project workflows), so it’s great to be able to have a ‘timeline template’ and then copy this out to various projects – whilst also refining the template where needed
Assigning people to tasks works well as they can clearly see when tasks are upcoming for them, which is great
We use Smartsheet a lot for task management. It’s very quick and easy to add tasks and manage their status. It’s great to be able to see these tasks as ‘cards’ too so it’s more visual, this is great to see who’s working on what project and how much workload they have on. Being able to move the cards from one person to another is really helpful and easy to do – speeds up workflow!
What Smartsheet really overcomes is collaborative working too, allowing people to work on the same file/sheet at the same time, which is restrictive in traditional office based applications. This really helps makes sure people are working to the latest information and actions
Assigning people to tasks works well as they can clearly see when tasks are upcoming for them, which is great
We use Smartsheet a lot for task management. It’s very quick and easy to add tasks and manage their status. It’s great to be able to see these tasks as ‘cards’ too so it’s more visual, this is great to see who’s working on what project and how much workload they have on. Being able to move the cards from one person to another is really helpful and easy to do – speeds up workflow!
What Smartsheet really overcomes is collaborative working too, allowing people to work on the same file/sheet at the same time, which is restrictive in traditional office based applications. This really helps makes sure people are working to the latest information and actions
Smartsheets - Empowers team collaboration and a useful project management tool
What do you like best about the product?
What I enjoy most about Smartsheets is the user friendly interface and flexibility to customise each sheet to your own needs. It's also great for collaborating with other teams and enables me to track different aspects of projects including plans, budgets, RAID items, Actions etc.
What do you dislike about the product?
I feel resource planning could do with some improvements. Ideally I'd like to be able to manage a portfolio of projects and see resource capacity and constrains more easily. Smartsheets does not currently allow me as a PM to plan in working hours and instead defaults to days.
It would be great to have smartsheet workbooks with multiple sheets within a single file.
It would be great to have smartsheet workbooks with multiple sheets within a single file.
What problems is the product solving and how is that benefiting you?
Smartsheets allows me to track multiple aspects of projects within a single area and allows me to easily manage access and encourage collaboration between broad project teams. (sometimes working with third parties). We've built a variety of templates in the tool to utilise it as a toolkit for project managers. e.g For project plan templates, RAID logs, Actions logs, Stakeholder Engagement Plans etc, etc.
Strongly Recommend!
What do you like best about the product?
Smartsheet is one of the tools I use extensively, I have been using Smartsheet for over two years now. I use it extensively as a live tracker with collaborators from various departments to get live updates and knowledge sharing in real time. I use it extensively for surveys and recording live feedback which is critical for my job role. This data is recorded in my profile which will help me analyze historical data when required.
What do you dislike about the product?
Smartsheet should have live updates sent to collaborator's email for each entry
What problems is the product solving and how is that benefiting you?
Team Collaboration
Data Recording
Real time changes to schedules and plans
Data Recording
Real time changes to schedules and plans
Great experience on this quick working/responsive platform
What do you like best about the product?
multiple simultaneous editing. easy export. easy to share and set up form distribution. like forms as it collects data but form users cannot see other data. ability to set and issue reminders. have only little experience with sharepoint but prefer smartsheets.
What do you dislike about the product?
each sheet only has one tab (does not have the same features as excel, that i can see eg LOOKUP). not easy to remove a contributor from all sheets (it appears you have to search for them).not easy to see what sheet each contributor or veiwer can see.
What problems is the product solving and how is that benefiting you?
multiple user access and edit, information mgt and distribution, document control, record/data generation and retention, availalbility and security of data. not easy to measur how performance has increased. we don't use it to sell. mgt of 'projects' are set externally.
Good experience with Smartsheet
What do you like best about the product?
I find the most helpful part is being kept informed of what is happening around the business and up-to-date with client information. When parts are due and if any have been delayed, I also like the reminders very helpful.
What do you dislike about the product?
I don't think there is much to dislike about Smartsheet, unless we all put a lot of information it can get overlooked but that is more to do with us as a company, than with the software.
What problems is the product solving and how is that benefiting you?
If I have a problem with a client, I can add the relevant person i.e. technical or sales to ask them directly what the problem is and they will then come back to me within a few hours, the good thing about this is not only am I getting my answer, I also have it recorded somewhere of that answer.
Makes my life easier
What do you like best about the product?
The flexibility of the platform and all the templates that are available by use cases. The one I use the most is Marketing dashboards.
What do you dislike about the product?
Not exactly a dislike but it took some time to get used to the functionality initially.
What problems is the product solving and how is that benefiting you?
Working with internal and external stakeholders for managing our own events as well as participation to external industry events
Bringing order to chaos
What do you like best about the product?
I love interacting with my entire team and controlling workflows with conversations, reminders and priorities. The power of the proofing tool and brand folder for managing multiple assets is an absolute win for a marketing department.
What do you dislike about the product?
My only gripe is that whenever one views attachments per line item, the attachment panel brings up the entire sheet instead of the attachments per line. This can cause one to upload assets to the entire sheet and not the line item - leading to missing assets amongst the team,
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us connect both internal and external teams to align for cadence and project delivery. It is the central point for our teams to connect and ensure we meet deadlines timeously.
Good midpoint between easy and customizable
What do you like best about the product?
Smartsheet is very user-friendly, it makes it easy for teams of all sizes and technical abilities to get started quickly. This is very helpful, mostly when you work with big teams that include members that are not from your organization and need to adapt promptly to your PM tool. Smartsheet is highly customizable and can be used for a wide variety of projects and industries. Not all projects have the same grade of agility; not all industries work the same way or commit equally to a project; Smartsheet is easy to adapt to your clients' maturity. Smartsheet offers robust collaboration features, allowing team members to share, comment, and update tasks and project details in real time. Users appreciate the ability to add attachments, set reminders, and assign tasks to specific team members, making it easier to keep everyone on the same page.
What do you dislike about the product?
It can be difficult to generate detailed reports, and advanced reporting options are not available; some level of automatization in this would be appreciated. Also, integration with more applications would be appreciated.
What problems is the product solving and how is that benefiting you?
Smartsheet offers real-time visibility into project status, progress, and resource allocation. This allows me and everybody to quickly identify issues and blockers, and to make the best decisions to keep projects on track. Also, it helps improving accountability and overall team performance.
Pretty solid all round experience
What do you like best about the product?
The side-by-side view of the spreadsheet and Gantt is helpful for visualising the types of projects I run. It is relatively free-form when compared to other project management tools which allows me to run my projects in my own way rather than being somewhat confined by the system
What do you dislike about the product?
There is a bit of a learning curve when jumping in - some things don't seem to work as intuitively as I would initially expect however with a bit of playing up or looking up tutorials it doesn't take too long to pick up
What problems is the product solving and how is that benefiting you?
Creating a visual aspect to estimate and timeline spreadsheets, this is useful for showing to clients and stakeholders as well as keeping view on how things are running fro ma high-level
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