Smartsheet
SmartsheetExternal reviews
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Easy to Use and great for collaboration
What do you like best about the product?
Easy to set up and collaborate online with users. Easy to create a smartsheet but the forms and the automation is the simple bit which makes it so much more efficient. for example being able to trigger other boxes being completed which arent even seen by the form submitter. makes it slick and easy
What do you dislike about the product?
Having to share a main sheet with people you only want to see the report for. means that hidden or confidential parts from the main sheet are able to be seen by report users. graphs on dashboards i struggle to get my head around so would be good if they improved this.
What problems is the product solving and how is that benefiting you?
Smartsheet gives a unique position of a tool able to be quickly edited, built upon etc without a professional or 3rd party. yet on the same hand has the structure which helps support users but also restricts users from being able to work completely unstructured.
Effortlessly Managing Customer data and Tasks with Smartsheet
What do you like best about the product?
1) Cost-effective: Because Smartsheet is a cloud-based application, there is no need to install any hardware or software before using it. There are no up-front charges or continuing maintenance costs, making it a cost-effective option for companies of all sizes.
2) Enhanced Working together colleagues may cooperate more successfully and effectively using Smartsheet's real-time updates and notifications. It is simpler to keep track of a task's specifics and deadlines when users can comment, give tasks, and monitor progress all inside the platform.
2) Enhanced Working together colleagues may cooperate more successfully and effectively using Smartsheet's real-time updates and notifications. It is simpler to keep track of a task's specifics and deadlines when users can comment, give tasks, and monitor progress all inside the platform.
What do you dislike about the product?
Learning curve: The number of functionality and customizability choices available in Smartsheet might make it difficult for novice users to get started. Despite the platform's comprehensive documentation and training materials, getting started might be challenging.
What problems is the product solving and how is that benefiting you?
Smartsheet data has help me to keep a database of my customer information and is readily available to upload to various other software that requires me to key in manually. This has has help me prevent any time wasting knowing my data is stored in the cloud.
Great Tool for Collaboration and Automation
What do you like best about the product?
I personally use smartsheets to log and track international shipments.
We have it set up to remind staff when new products are coming in, the API feeds into our ERP to update expected arrivals and the suppliers are able to update Ex-Factory dates via a fortnightly form.
We have it set up to remind staff when new products are coming in, the API feeds into our ERP to update expected arrivals and the suppliers are able to update Ex-Factory dates via a fortnightly form.
What do you dislike about the product?
It is not nearly as powerful as excel, and requires some creative solutions for some work. But for the most part if you use its strengths rather than worrying about what it is missing it is a very helpful tool.
What problems is the product solving and how is that benefiting you?
It automates a lot of the follow up emails, reminders, and recording of information that I would otherwise have to track manually myself. So it is ultimately saving a lot of time and streamlining processes.
Used smartsheet for around 7 years within different organisations and settings
What do you like best about the product?
It is easy to pick up, to teach, even people with limited tech ability can pick this program up. The collaboration is virtually unlimited and limitless. I really enjoy building platform that allows a lean way of working; once built, it takes care of itself.
What do you dislike about the product?
The dashboard are quite limited as far as design goes. When building your dashboard there are a number of reports to build in order to capture the information you want. Along with the sheet itself and design is limited.
What problems is the product solving and how is that benefiting you?
There are constant updates being completed and I do enjoy receiving the emails advising to the latest updates. I can chose the relevant ones for me to go in and take a look and see if I want to use. Not sure about problems, support calls are dealt with quickly.
Streamline project management and increase productivity
What do you like best about the product?
I like the versatility of SmartSheets and its ability to be customized for different organizations. Its integrations with popular applications also facilitate effective collaboration between teams, increasing overall productivity! The reporting capabilities are also great; it's incredibly useful for measuring progress or quickly tracking changes. In addition, because SmartSheets is easy to use, but allows for complex processes to be created if needed, I appreciate that I can customize my project management solutions to fit my organization's needs and use them effectively regardless of my level of experience with project management software.
What do you dislike about the product?
I am very disappointed in the absence of time-based availability calendars within Smartsheet. Integrating an application such as Float into the system would allow for automated assignment of people to roles and provide teams with instant access to useful information about current resources - an invaluable asset when planning project timelines.
What problems is the product solving and how is that benefiting you?
I was often overwhelmed by the stress of trying to keep track of my schedule and remember important tasks. SmartSheet has helped alleviate this pressure by providing me with a reminder feature that keeps me on top of ongoing tasks.
Useful but restricted
What do you like best about the product?
You can do a lot of diferent sheets with diferent objetives.
Smartsheet allows us to be more productives in the follow of projects, assigment of task and KPI of any kind.
Smartsheet allows us to be more productives in the follow of projects, assigment of task and KPI of any kind.
What do you dislike about the product?
it's really restricted, not very fleible and I had problems with number and date formats.
Smartsheet needs improve the customizing of parameter as number and date formats.
Smartsheet needs improve the customizing of parameter as number and date formats.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to organize all the tasks of the project, assign them to our collaborators and follow up on them, as well as to see the important dates and the objectives to be achieved.
Great Simple tool
What do you like best about the product?
Smartsheet is a great way for my teem to keep track of jobs that are to be completed, when they need to be complete by and keep track of who is doing what. The real time updates makes sure that the whole team can see information as soon as it is available.
What do you dislike about the product?
It is easy for some employees not to open smartshhet and not to look at it and therefore miss tasks that they are meant to be carrying out. It would be helpful if it could send you pop up notifications to make sure nothing gets missed.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us keep track of all the jobs that need to be completed and of what stage of completion they are at. It also allows us to see when they need to be completed by so that we can prioritise our workload
MS Excel and Project, but more intuitive
What do you like best about the product?
Easy to follow user interface, which makes it very simple to understand any differences between SmartSheet and previously used software. There is a very good community and strong support staff available.
What do you dislike about the product?
Naturally, there is a learning curve with every software. But once you get past that it's a breeze to use.
Some features can seem convoluted, but easy to understand once you get your head around.
Some features can seem convoluted, but easy to understand once you get your head around.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us work together effectively as a team, across department boundaries. We are able to track progress and update timelines in real-time. Overall communication has been improved.
Evan review
What do you like best about the product?
The best think about smartsheet for me is the way the GANT charts are. I find them very useful as it keeps my work on track whilst simultaneously letting my colleagues know where im at also.
What do you dislike about the product?
The user Interface i find that it is sometimes hard to navigate especially when i first began using it but over time i have gotten used to it so i would recommend giving it enough chance
What problems is the product solving and how is that benefiting you?
It is helping me with the organisation of projects and what i can help with my team and where they are at throughout the project therefore making the project be more efficient.
A Very helpful tool which makes work more efficient
What do you like best about the product?
The ease of use and helpful layout to assist with workflow. By providing an easy and quick way to have multiple people in a team contribute to the system it makes keeping up to date a better and smoother experience.
What do you dislike about the product?
Can be hard to navigate with a remote desktop or similar tools. Gantt chart timelines are sometimes hard to look at with the amount of information on stange and would be helpful to be able to manipulate the view more
What problems is the product solving and how is that benefiting you?
Making it easier to document progress and collaborate on work projects. It increases the likelihood of people updating the smartsheet as opposed to old systems and makes it not feel like a hard admin task.
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