Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great platform for planning and recording project timelines
What do you like best about the product?
Compatibility with Excel, and therefore the ability to copy and paste directly between programmes. The overall view of all projects is also very helpful for our business
What do you dislike about the product?
I'm not sure if this is a limitation with the software, or if it is just a functionality that we do not use, but I would like the possibility of linking financial information to rows within the timelines. For example % of an activity completed = xxx in revenue
What problems is the product solving and how is that benefiting you?
It has become the master reference for project timelines for my team, and the place where management go to review timelins on a per project level, and also to review all projects within the team overall, which helps with planning resoucre
Smartsheets a true enabler for everyday and structured projects
What do you like best about the product?
We are using Smartsheets to manage governance for a variety of project activities. We have managed to connect individual projects to a master tracker and configured smart dashboards and reporting as well as automations, for internal stakeholders, clients and 3rd parties to be kept updated with all associated tasks and outputs. I have personally used several products in the past, however as a team we clearly see the broader value of this product on our day to day activities.
What do you dislike about the product?
We would like to utilise more of the product ie resource management throughout the broader business, however license costs is a constraint to extend to every user.
What problems is the product solving and how is that benefiting you?
We love the fact that all the related objects are interconnectable and that you can drill into detail from reports and dashboards with out the need to navigate to different pages.
Quite useful and easy to navigate
What do you like best about the product?
I enjoy using SmartSheet as it is user-friendly and intuitive. It is a fast and easy way to work on the same document with multiple colleagues without having to send and resend the document via email.
What do you dislike about the product?
The only thing I do not like about Smartsheet is the use of Filters. For some reason, sometimes the filters do not work very well and can be a bit annoying.
What problems is the product solving and how is that benefiting you?
It helps me to keep my files online, easily reachable and accessible from anywhere. It is very helpful to simply share a link with whoever I wish to collaborate with, instead of sending the document via email which I found cumbersome. This also helps keep track of the latest version of the document, I do not need to check if my document is the same as my collaborator's, since we are both working on the same document online.
The tool is helpful in monitoring projects and tasks but there's limitation to the dashboards.
What do you like best about the product?
The tool helps me monitor my tasks to myself and subordinates.
What do you dislike about the product?
The tool does not have an excel (sheet) type of flexibility especially when it comes to merging and formulating and has only limited capacity when it comes to dashboards.
What problems is the product solving and how is that benefiting you?
Monitoring - it helps us complete the deliverables, projects, tasks on a timely manner.
Easy to manage a lot of stuff at one place
What do you like best about the product?
One view page with all informations. Click on anyone and go inside to see details. Task cam be updated and submitted to close from the same sheet only. Awesome !!
What do you dislike about the product?
Alerts even if the job is not above in priority order. Alerts even when you are off the job. It should sense from the login into the computer whether the person is available to see the alert or not.
What problems is the product solving and how is that benefiting you?
It does not allow to forget, which is a very good thing. It allows you to manage the projects, Task, Portfolio and entire work. This has been very helpful (though at times irritating due to continuous alert) in completing the jobs methodically
Versatile and user friendly
What do you like best about the product?
Smartsheet is very cost effective, easy to use and versatile. The most enjoyable facet is the ability to edit and redesign on the fly simply and quickly. Ease of integration is also very useful.
What do you dislike about the product?
Understanding what Smartsheet is about and what it's designed to do there isn't much I dislike. There are small things that I can do on Excel that don't carry over to Smartsheet that would be helpful (Hiding rows for example) but I'm sure as these things are requested they will be implemented.
What problems is the product solving and how is that benefiting you?
Having the flexibility to created and automate the information in a tailored way for me is fantastic, Also the ability to share information in multiple ways in an easy to read format is highly regarded.
Using Smartsheet to provide efficiencies
What do you like best about the product?
We are utilizing Smartsheet to provide efficiencies in our processes that were originally kept in a static state. This allows for multiple users to be accessing and working with the same data at the same time. It also provides one source for data to increase the accuracy of the data. We are utilizing the alerts feature which has helped to keep our teams on track and informed. We currently are using smartsheet for GL entry balancing (for providing notes and follow-up on entries), To-Do lists, Branch Audit records, Merger timelines, project tracking and much more.
What do you dislike about the product?
Having a feature to hide a row similar to a column. More features for writing formulas. More options in the reporting module for ways to present the data and exporting formats.
What problems is the product solving and how is that benefiting you?
Providing one source of data to ensure the data is accurate. Allowing mulitple users to be working on a list has increased productivity of our teams. Also has provided the ability to track information coming across our locations more quickly.
Project Manager
What do you like best about the product?
The user experience. The views are friendly and it´s easy to use and share.
Most of the customer also like the experience to use Smartsheets for project plans.
Most of the customer also like the experience to use Smartsheets for project plans.
What do you dislike about the product?
It´s not so friendly to set up specific date with TIME for the activities, or at least I don´t fully understand that functionally, but doing some manual adjustments.
What problems is the product solving and how is that benefiting you?
It is very easy to share and very easy to collaborate using Smarsheets. It has different views (Gantt,Grid, Calendar, Card) so it´s very useful to drive Projects.
My feedback of one year experience
What do you like best about the product?
Keep tracking the daily basis workloads smoothly.
Have the ability to see the status of each work request assigned to the rest of our team members, not only to myself.
Have the ability to see the status of each work request assigned to the rest of our team members, not only to myself.
What do you dislike about the product?
I wish the width of each column was not available to be adjusted by each user; only the supervisor/manager or administrator could resize or change the width due to the difference in the monitor size of everyone.
What problems is the product solving and how is that benefiting you?
It solves the conflict in assigning projects to other team members and staying updated by dates, comments, and required details to be processed. It has a high level of flexibility.
Preferred PM Tool
What do you like best about the product?
If you are used to managing projects in Excel, Smartsheet is the best tool to transition to, IMO. It has the no-nonsense approach but with a lot of really great tools and smart functionalities built in. I love being able to easily set up dependencies, set durations, run reports off of my sheets, and create dashboards. I just find the UI more functional and intuitive than a lot of other PM platforms that might be more visually appealing (like Monday or Asana).
What do you dislike about the product?
Linking between sheets isn't as intuitive as I'd like. I've also had instances where it would be helpful to be able to create sections within a single sheet, but that becomes nearly impossible with the static header column names.
What problems is the product solving and how is that benefiting you?
Given the broad use abilities, we're able to use one tool for several different departments and uses. This, in turn, fosters comfort and confidence in the tool so that we're all empowered to look for and use other department tools/calendars we may need to leverage to inform our work. The jira integration is also very useful in automating a lot of work across teams and platforms
showing 9,101 - 9,110