Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Clean and Organized
What do you like best about the product?
The clean organization SmartSheet provides is extremely useful for collaborating and integrating with our team
What do you dislike about the product?
The only thing I'd like for SmartSheet to upgrade is the ability to include attachments in an Excel export of a worksheet,
What problems is the product solving and how is that benefiting you?
We are able to track all of our project request intakes, assign them and track and monitor the progress of the project. It is also helpful for monitoring the number of projects each team member is responsible for.
Powerful, flexible tool with automation capabilities
What do you like best about the product?
Smartsheet is intuitive and has helped me with event planning tasks including graphics, signage, presentation management, speaker information collection, committee reviews, specification distribution, and change management. The automation and notification capabilities make it my absolute favorite. I also appreciate the customer service - they proactively reach out when they see ways that you could be using their tool more efficiently, which is amazing.
What do you dislike about the product?
It requires a bit of a learning curve, as it's SIMILAR to Excel, but not exactly like it, and it has the ability to attach files, comment, add proofs for review, among other options - which are al huge plusses, but are also things to learn how to use (and use well).
What problems is the product solving and how is that benefiting you?
I am an event planner, and need to coordinate thousands of small details among dozens of contributors including speakers, sponsors, vendors, staff, and volunteers. Smartsheet provides a place to house all those details that allows for collaboration, AND ways to automate communication so others don't have to wait on me to see something come into my inbox and send it back out again.
Smartsheet FTW
What do you like best about the product?
In my former role, I introduced Smartsheet to a large robotics 2P to reduce email traffic and increase visibility and transparency between themselves and our 3P. I carried that into my new role and have been able to stay connected to DOT expirations and not skip a beat or place my company in violation.
What do you dislike about the product?
I don't have anything to dislike about Smartsheet. It has all the workflow functionality I need to remain connected to my customer and team members. Smartsheet FTW!
What problems is the product solving and how is that benefiting you?
We would lose sight of emails due to push notifications, wait for others to complete tasks on spreadsheets before contribution, and not have visibility into who did what on our former sheet vendor.
Good option for auto approvals
What do you like best about the product?
Smart sheets provide a good and intuitive experience in creating flows that require approvals and need dynamic triggering rules.
It has a good belt in serving mechanism that makes it easy to collect data from people.
It has a good belt in serving mechanism that makes it easy to collect data from people.
What do you dislike about the product?
Smart sheets can be difficult to navigate within the spreadsheet. Unlike Google sheets and Excel workbooks, smart sheets formulas can be confusing to use and difficulty learn.
It is difficult to quickly manipulate data biggest issue smartsheet is creation of data visualization's. You have to create a separate workbook view to create each visualization which gets cumbersome overtime.
It is difficult to quickly manipulate data biggest issue smartsheet is creation of data visualization's. You have to create a separate workbook view to create each visualization which gets cumbersome overtime.
What problems is the product solving and how is that benefiting you?
It's making it easier to collect data from people and send it up through a chain of approvals and automatically letting people know via email
Automated Reminder
What do you like best about the product?
The automated reminder helps to manage my deadlines and relieves work load. As part of a small company, I have multiple responsibilities. Smartsheet helps a lot from tracking small things to outputting the bigger picture when attaining goals.
What do you dislike about the product?
It is very similar to excel which is sometimes confusing when it comes to creating formulas and functions. SmartSheet also tends to lag when multiple users are using it.
What problems is the product solving and how is that benefiting you?
The Automation function benefits my work a lot. It can send out reminders and updates for deadline.
Easy to use and collaborate with colleagues.
What do you like best about the product?
The ease of use to create sheets, forms, etc. that then become a valuable part of my day-to-day job.
What do you dislike about the product?
The biggest thing that always is a problem with Smartsheets is the inability to have multiple tabs in a single sheet, as Excel does.
What problems is the product solving and how is that benefiting you?
I sit in a Project Management Organization, but we call ourselves "Transformation Management Office (TMO)". Historically, before my time on the team, there was a lack of centralization of all the projects/work at our organization. We have been able to centralize all the work using Smartsheets, collaborate with all the project managers, and use the data to create robust reporting in Tableau. It's been a huge value add to the organization and we couldn't have done it without Smartsheets.
Great tool for both team and project management and workflows.
What do you like best about the product?
It's a one-stop shop for all things project management. Our departments have been able to leverage many capabilities customized based on internal and external needs. Once you understand the platform's functionality, the tool is intuitive and easy to use. It is an excellent tool for our project managers and teams within all departments can access the information and data.
What do you dislike about the product?
Smartsheet was introduced as a new platform for our teams. Because it is such a robust platform, it took some time to learn and understand how to use it, and it can still pose challenges when trying to navigate and find information.
What problems is the product solving and how is that benefiting you?
Smartsheet has provided our teams with a single place to house data and information. It has helped create consistency in where and how teams track their work and projects. We have been able to leverage the dashboard views internally and externally so we can ensure projects are tracking in the right direction.
A New and Smooth Way of Documentation
What do you like best about the product?
I think the most helpful thing about it is that it gives you a better overview of your report as a team through
the application for being accessible to your team.
the application for being accessible to your team.
What do you dislike about the product?
There's no significant dissatisfaction for me, maybe minor, like encoding the paragraphs, but nothing major specific. But I know there will always be room for improvement on this.
What problems is the product solving and how is that benefiting you?
The major problems the Smartsheet helps us solve is the project documentation, like monitoring, timelines, and tracking. It benefits us in a way that it gives us a new and easier way of organizing our reports
Smartsheet Business Review
What do you like best about the product?
Live integration between sheets, reports, and dashboards. My team has real-time data on their dashboards based on information they enter into forms. Management has updated information from a series of reports designed strictly for their use.
What do you dislike about the product?
For me, it was learning the differences in formulas between Smartsheet and Excel. Once I got the hang of it things are pretty easy.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for multiple rolls. On the sales side, I developed a CRM system to track our field sales activities and from a Marketing standpoint, I developed a marketing calendar that is live on multiple dashboards so everyone can see what promotions we have running and the timeline for each
Keeps 3 company divisions organized
What do you like best about the product?
Smartsheet is an incredible tool to keep your work and processes organized and efficient. We initiate, delegate, track manufacturing status, and shipping status between 3 company divisions very effectively.
What do you dislike about the product?
I find that the user interface on worksheets and reports is a bit cold and not as user friendly as it could be. My biggest issue was getting users on board with the product (old dogs, new tricks) but once on board, they love using it.
What problems is the product solving and how is that benefiting you?
Our biggest company problem was organization and defining roles/responsibilities. Smartsheet easily solved this allowing me to create the structure and functionality for our manufacturing processes and workflow. It also allowed me to delegate tasks to the appropriate personnel and i can track and trace who does what, and when!
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