Smartsheet
SmartsheetExternal reviews
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Versatile tool that fills gaps
What do you like best about the product?
Like many companies, we use many tools, and Smartsheet helps fill the gaps in the capability of our other internal tools. Some of our team members use it for project management using the board view; others use it for external communication on projects. It is flexible and versatile, and the ability to share it with users outside of the company with different permission levels is useful.
What do you dislike about the product?
There is a bit of a learning curve with Smartsheet. There is so much functionality; it can be hard to unlock all the potential immediately. Still learning new tricks and functions after more than a year.
What problems is the product solving and how is that benefiting you?
External communication on projects with customer stakeholders that our internal tools do not have the capability for. A project management tool that is robust.
Streamlining Collaboration with Ease
What do you like best about the product?
Smartsheets is a great tool that helps teams work together and get things done smoothly. It has a simple and easy-to-use screen where you can create and manage tasks, deadlines, and important points for your projects. This way, everyone knows what needs to be done and when. With reminders and notifications, everyone stays on track and nobody forgets anything. Smartsheets has lots of different templates and ways to make it fit exactly what you need.
What do you dislike about the product?
Even though Smartsheets is awesome, there are some areas where it can improve. Some of the advanced features like formulas and integrations might be hard for new users to learn. They could make it easier for beginners to understand. Also, the pricing plans might be expensive for small businesses or people who only need basic features. They could have more affordable options.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the problem of keeping projects organized and helping our teams work together smoothly. It benefits us by making it easy to create and manage tasks, deadlines, and important points for our projects.
Essential Tool for Efficient Project Management
What do you like best about the product?
Real-time collaboration provides a centralized platform for teams to work together efficiently. Team members can easily share sheets, make comments, attach files, and assign tasks. The ability to mention colleagues and tag them in discussions adds an extra layer of clarity and accountability.
What do you dislike about the product?
Learning curve. Educating many people, such as divisions and other subsidiaries, is difficult. While the learning curve is manageable, it may require time and effort to become proficient and maximize the tool's potential.
What problems is the product solving and how is that benefiting you?
Smartsheet solves unorganized workflows and tasks among teams. Smartsheet helps streamline workflows and where teams can track tasks and deadlines. It eliminates any unnecessary meetings and enables more work productivity.
Seamless program that is a big improvement from standard Excel
What do you like best about the product?
Ease of editing cells (able to drag columns), filtering (creating and saving specific filters), and conditional formatting. I also like the ease of tagging users in the organization to a task.
What do you dislike about the product?
I'm not too fond of the date formatting sometimes; I cannot have the calendar pop up when I format a date. I like the conditional formatting tool and the ease of creating formatting. Still, sometimes the formatting does not carry over from row to row, and when I try to edit the formatting, it does not carry over from the previous row.
What problems is the product solving and how is that benefiting you?
As a Project Engineer, procurement is one of the essential parts of the job in the construction industry. Smartsheet helps create a procurement log that takes less time to manage/update daily.
Customer Service
What do you like best about the product?
Having all the information for specific accounts in one place. Being able to share these sheets with people inside and outside my organization.
What do you dislike about the product?
The newest upgrade in which you have to download a file to print it., which is cumbersome. Outages are also frustrating
What problems is the product solving and how is that benefiting you?
Sharing projects inside and out side of my organization, its easy and streamlined and everyone understands it
Smartsheet is great for project management!
What do you like best about the product?
We use Smartsheet mostly for project management. Before Smartsheet, we used a clunky homemade SharePoint site format that was very difficult to navigate. Smartsheet has a great layout and we're able to pull data up into reports and dashboards to quickly and easily show stakeholders where a project is at in it's lifecycle.
What do you dislike about the product?
We have had a lot of issues connecting Jira to Smartsheet and then on to Resource Management. This has gotten better over time, but it was a very difficult setup to get right. Mostly because all three systems see time differently, so we had to put some pretty complex calculations in place to make it work.
What problems is the product solving and how is that benefiting you?
Smatsheet is helping us manage projects better and report on the progress of projects (RAID log, status, overdue tasks, etc.)
Smartsheet is a powerful project management tool with strong reporting and dashboarding capabilities
What do you like best about the product?
The dashboarding capabilities and the forms - set up is easy and understandable, and there are so many different options for visualization in the dashboards. Similarly with forms, the ability to create specific rules and triggers is so helpful.
What do you dislike about the product?
Smartsheet is not really an effective tool for task management, especially cross-team task management. Compared to tools like Asana or Monday, Smartsheet doesn't make cross- team task collaboration as easy.
What problems is the product solving and how is that benefiting you?
Overall project managment - we use Smartsheet for project roadmapping and budget management. Smartsheet has made our budget process very effective in tracking spend against available budget in the many varied budget lines owned by our team.
Incredibly Valuable Tool
What do you like best about the product?
The most helpful thing inside Smartsheet is the customization. I have been looking for a tool that does exactly what Smartsheet does, Excel can be messy, but Smartsheets gives you a full range of possibilities!
What do you dislike about the product?
I dont have many downsides besides the tool being available online only. If this tool could be developed to work in an offline setting, it would be much better as we have run into issues using it while it is under maintenance.
What problems is the product solving and how is that benefiting you?
Onboarding has been a pain point in tracking and since switching to Smartsheet, we have become more productive and much more organized.
Good for large teams
What do you like best about the product?
It's helpful for large teams as multiple people can access and see edits in real time. Also, you can set long-lead and short-lead project goals so nothing falls through the cracks.
What do you dislike about the product?
Getting used to the platform can be a little tricky. At first, it was hard for me to understand how to add a new section and/or add new tasks within the section. It gets easier to use once you practice a bit.
What problems is the product solving and how is that benefiting you?
It ensures that everyone is on the same page about project expectations and timing. You get emails when tasks are "assigned" to you, and it's clear when that specific task is due.
Takes out the risk of human error/forgetting or missing items.
Takes out the risk of human error/forgetting or missing items.
Smartsheet Review
What do you like best about the product?
I like the flexibility of smartsheets. It is like excel with a lot more funcitonality, and almost functions like a 4th generation programming language inside a spreadsheet.
What do you dislike about the product?
The least helpful thing about smartsheet is the API. It is really difficult to ascertain the correct cell. I forget which off of the top of my head, but either the rowid or columnid that is needed for the API is not exposed in the sheet itself, which makes it difficult without iterating through to find the field you want.
What problems is the product solving and how is that benefiting you?
We track a lot of things in smartsheets. We store our corrective actions, project status, and even OEE metrics. It helps us be more productive because we have a central location for all of this information.
We are discussing using it as a WIKI in the future for business knowledge as well.
We are discussing using it as a WIKI in the future for business knowledge as well.
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