Smartsheet
SmartsheetExternal reviews
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Life changer
What do you like best about the product?
I'm very organized, and I would constantly write things down, keep them organized, etc., so when I started working with Smartsheet, it allowed me to be even more organized. I can create sheets for my personal use, such as a list of tutorials I want to check out later, ideas I would like to design later on, and so forth. Smartsheet also allows me to connect in a more organized way with my co-workers, so we can all be up to date on one another's tasks.
What do you dislike about the product?
The one thing I can mention is that it can be a bit confusing at first. I hadn't worked with Smartsheet before, so I didn't know how to work with it at the beginning properly. So maybe I would recommend making it a bit more user-friendly.
What problems is the product solving and how is that benefiting you?
It helps our team be more organized and organize everything regarding our daily/monthly tasks. It also allows us to keep our monthly social media calendars in order and share these tasks with our client more efficiently and effectively.
Satisfied customer
What do you like best about the product?
The collaboration capabilities of Smartsheet is great. I can limit a Smartsheet to small groups, or large ones with ease. I have a lot of control over a sheet's editing priveleges and am able to easily create and collect feedback via fill-in forms. Dashboards are great for creating a summarizing view of multiple sheets.
What do you dislike about the product?
Uploading data points from Excel are sometimes a little glitchy, but works most of the time. Some of the graphs being generated from reports could encounted some design deifficulties, perhaps more display options would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheets allow us to collect information in a standardized method for third parties to use or implement with ease. The integration of kanban boards and reports being automatically generated is automating workflow.
Perfect tracking tool
What do you like best about the product?
I love how easy Smartsheet is to use. I can quickly set up a sheet and easily modify it later on without disrupting the data I've already gathered. It's very intuitive compared to programs like Excel. I also enjoy the automated functions and commenting system, they both increase efficiency for me.
What do you dislike about the product?
I wish that others had more ability to edit sheets like the columns or adding automation without needing a premium account. I would also like to be able to have comments carry over when copying a row.
What problems is the product solving and how is that benefiting you?
Smartsheet allows all my team members to see at a glance where a project is at and what steps are remaining. It also saves us a significant amount of time when relaying comments/approvals and ensures all this information is stored in one place rather than spread across programs (Teams, email etc).
Great tool to bring your work to a new level.
What do you like best about the product?
It provides for automation and additional customization abilities to create efficient workflows and processes for the intra-team and cross-team collaboration.
What do you dislike about the product?
Some functions or features that are quite intuitive when creating process are not available. Requires further customization and imrovement.
What problems is the product solving and how is that benefiting you?
It simplifies the process within a team and cross-department collaboration. It further allows to have clear records of the materials and approvals.
Robust tool to work with
What do you like best about the product?
Smartsheet is best tool to work on cloud and share inputs with your other peers directly. Everytime smartsheet comes with better automation and ideas. its best tool in market compared to other SAAS tools.
What do you dislike about the product?
There are still a few limitations of 20000 rows in a single sheet. Few little bugs which need to be addressed. The development and testing team needs to take inputs directly from customers who are using smartsheet very extensively to clear bugs and make tools better.
What problems is the product solving and how is that benefiting you?
They did try to increase rows limit to 20000 per grid but sometimes that is insufficient. Sheet refresh time is bit longer as expectation from other tools.
Versatile, intuitive and great UI - makes PPM easy!
What do you like best about the product?
Great for collaboration, reporting and automation - sheets link seamlessly with forms and approval workflows to make project management tasks quicker and easier.
What do you dislike about the product?
There is so much you can do with Smartsheets, it's sometimes difficult to know where to start or how to maximise efficiency - however, the smartsheet learning site and webinars are very helpful in overcoming this.
What problems is the product solving and how is that benefiting you?
Prior to using Smartsheets, we would track projects on multiple spreadsheets saved in different places and would have to manually send these to the clients and keep checking for due dates. Now, all the sheets are linked together (action log links to budget tracker, project plan etc), the client has real-time access to see updates and actions, and when due dates are approaching, assignees are automatically notified and reminded to complete the work.
Integral Part of Our business
What do you like best about the product?
The ease of use. I had used previously at a larger organisation and it quickly became our primary system for all our operational management and sales order tracking.
I introduced to this company as it seems a great solution to solve many of our communication and collaboration issues.
I introduced to this company as it seems a great solution to solve many of our communication and collaboration issues.
What do you dislike about the product?
This is tough as I am really a fan. Like any system there is a learning curve and I know that it offers serious capabilities, but currently we are not tapping into the full potential, whereas when you have access to a superuser or system specialist it could make life easier and more productive.
What problems is the product solving and how is that benefiting you?
We use smartsheet for our client specific order management and also to collate and track progress and evidence for our workload and jobs. By creating a worklog webform, this has allowed us to realtime receive feedback and evidence from our technicians in the field and create the data for client reports.
Innovative yet simple to use.
What do you like best about the product?
Simplicity: Whether you run a small project or a big complex one, SmartSheet can provide the framework to easily track your tasks, automate response collection and chase updates, via a simple to use interface with a set of powerful features.
What do you dislike about the product?
While the team has deployed an app to better make use of system resources and be faster, the app stil has way to go. Specifically I would like to see more features like a personal dashboard, clean temporary cache and multiple screen support (e.g. one screen for the plan and a secondary screen for the gantt), pin your most used dashboards and plan and more...
What problems is the product solving and how is that benefiting you?
Colaboration is key nowadays and SmartSheet excels in that area. You can have multiple people working on a project plan simultaneously while another team is consuming the automatic report generation and workers can update their respective tasks with on-tim reminders all at once.
Smartsheet usage for everyday work
What do you like best about the product?
The possibility to create a questionnaire and send to participants, then having the data centralized in a tracker is super useful.
The Timelines set up is also a great tool that helps generating detailed timelines.
The Timelines set up is also a great tool that helps generating detailed timelines.
What do you dislike about the product?
The size of the tracker would be nice to zoom in and zoom out!
What problems is the product solving and how is that benefiting you?
Centralization of data, it is bringing visibility on the status of a task "real time".
There is no need to send or receive emails to colleagues to know specific information available in the tracker. This is really time saving and efficiency !
There is no need to send or receive emails to colleagues to know specific information available in the tracker. This is really time saving and efficiency !
The next fast and reliable platform for business solutions
What do you like best about the product?
In my opinion smartsheet is fast and reliable. The data is secured and you really don't need to worry about saving anything in the backups. It saves a lot on the papers.
What do you dislike about the product?
I can say there is anything I dont like about smartsheet, probably if the speed is something which can be looked after then probably it would be best.
What problems is the product solving and how is that benefiting you?
Smarthseet is helping us save a lot on paper priniting and other cost. We dont need to pay a huge sum for buying a cloud storage. It is making things easier to present.
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