Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Simple and efficient
What do you like best about the product?
Having the option of automatically sending a notification email to any user specified in a sheet is the most useful feature for me. In addition having the possibility of creating a form and sheets that are automatically filled based on the responses from the form is also very useful in our line of work.
What do you dislike about the product?
The fact that Pivot functionality is not available in the basic package option and has to be purchased separately is a big bummer for me. The option of having additional tabs under 1 sheet would be also somthing that the smartsheet team should think about.
What problems is the product solving and how is that benefiting you?
Smartfleet allows for the possibility of having several tasks and notifying those users on a weekly/monthly depending on the conditions set. This increases my productivity by making my work more efficient, me not having to send several reminder emails.
Smartsheet Feedback
What do you like best about the product?
Smartsheet is useful for collaborating with my colleague and clients in one place, at my company we usually use it for hosting systems which contain our documents.
What do you dislike about the product?
I feel like there is not anything that stands out which I dislike about Smartsheet, maybe a way to incorporate the dashboard and sheets to aid visuals. I also find it hard sometimes to navigate between workspaces and projects when trying to combine them
What problems is the product solving and how is that benefiting you?
Smartsheet is solving our issues with keeping documents in one place online for all members of our business to use especially useful for consultancy documents and templates.
The best combination between old school and new ways
What do you like best about the product?
It's a cloud and collaborative tool, very friendly with Google Apps, in which we can use comments and attach files from Google Drive in order to work from the office, home or even the smartphone and with different timezones. In addition, it doesn't only offer the power of sheets, with tasks, dates, baselines, costs and assigned people, else it allow take advantage of that information to construct reports and dashboards updated automatically from those sheets. Finally, we can also to be up date getting emails and notifications about changes, to speed up information and decisions.
What do you dislike about the product?
Howerver, I'd like to be able to define more than one baseline, undo the last changes even I've saved them and manage different versions of the same sheet. It's impossible recover a previous version of a sheet only with a few cliks and that is very importat in a collaborative tool like this.
What problems is the product solving and how is that benefiting you?
We can share the schedule and budget for projects in a only place, saving emails and meetings with comments.
Smartsheet has become our organisation's backbone system
What do you like best about the product?
The ease of use for all the team due to it's similarity to Excel. The automations have saved us many hours of manual work. The ability to add comments, attachments, document proofing and integrate with Docusign makes this a very powerful tool.
The versitility of Smartsheet has enabled us to keep all our data in one place which reduces duplication and all of our reporting feeds through the system all the way to our Board and Funder reports.
The versitility of Smartsheet has enabled us to keep all our data in one place which reduces duplication and all of our reporting feeds through the system all the way to our Board and Funder reports.
What do you dislike about the product?
Basic security, such as Single Sign On, is only offered for specific packages and has required us to increase our subscription level. It could benefit from Excel functions such as a lookup to other sheets to have central drop-down lists.
What problems is the product solving and how is that benefiting you?
Managing our project management system in a central collaborative way. Reducing duplication, creating consistency and ensuring confidence across the team in using the system.
Tool that can support a lot of procedures anytime, anywhere
What do you like best about the product?
Smartsheet is always available, anytime, anywhere, to support many procedures interactively. User provides information in a simple way and Dashboards support all the reviews in a much better visual way
What do you dislike about the product?
Forms designs could contain more features to support better and more precise user data entry, reducing the amount of update request messages that a user has to deal with.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving our problem of user interaction with specific workflow tasks; without a workflow management solution, the user can register themselves any time and anywhere; during the process, users can interact with the administration by answering at the right time, the question that might be changing the course of some procedures.
Great project management tool
What do you like best about the product?
User friendly, intuitive, easy to get started with the basic functionalities and more comprehensive features such as reporting, dashboarding are also relatively easily available. Also love the proofing function and e-learnings that are available.
What do you dislike about the product?
Fees for a licensed user is relatively high if you only use the basic functionalities. For any add ons like control center and resource management you need to be quite a big player to make the investment worth it. Learning the more comprehensive features takes quite some time. Would also like to see a more local forum where best practices of other companies are shared.
What problems is the product solving and how is that benefiting you?
Keeping track of projects' progress to ensure timely completion and an easy way to report to management using dashboarding. Using the proofing function to sign-off on documents.
Used for 10+ years and it gets smarter all the time!
What do you like best about the product?
Simple to use once you know how - love the dashboards - help resources are excellent as are the templates
What do you dislike about the product?
Slow to respond to suggestions for improvement - lack of visibility of tracking usage of elements that trigger upgrade requirements e.g. 250 automations per month, would be useful to have a visible count
What problems is the product solving and how is that benefiting you?
In kitchen company - smoothing out and improving transparency of the customer journey
In arts organisation - managing our events and volunteeer programmes
In arts organisation - managing our events and volunteeer programmes
Excellent engagement and project management tool
What do you like best about the product?
We manage executive reporting via Smartsheet. The automated alerts and update requests help in collaborating with large number of business leaders and seeking updates and submitting to executives for approval with executives
What do you dislike about the product?
Placeholders on automated update request tends to split alerts in case a "Person Responsible - Contact list" has to provide more than one update. This results in multiple emails being sent to "Person Responsible - Contact list"
What problems is the product solving and how is that benefiting you?
- Automated alerts/ Update requests are very helpful. It eliminates the need to sends out multiple emails/phone calls.
- The assistance smartsheet provides while using formulas is very helpful
- Dropdrowns/ Last Modified / Last edited - Can be done simply changing column properties much simpler than excel
- The assistance smartsheet provides while using formulas is very helpful
- Dropdrowns/ Last Modified / Last edited - Can be done simply changing column properties much simpler than excel
My experience with Smartsheet
What do you like best about the product?
The interface is very user-friendly. It helps me to organize my work methodically and efficiently.
What do you dislike about the product?
I don't find any negative comments about smartsheet. However, if you include a calendar option it would be great
What problems is the product solving and how is that benefiting you?
It helps me to organize my tasks well since I handle multiple companies. I like the alarm option which, helps me to keep track and follow up all my tasks. I love the option of categorizing the tasks row by row, adding comments, adding attachments and setting reminders.
Project management and data collection
What do you like best about the product?
Easy to use, once you get used to the different formula development and interlinking of different sheets. Handy templates provided.
The report generation using data from different sheets is very useful for PMO purposes.
The API integration with Integrately was easy to set up.
The report generation using data from different sheets is very useful for PMO purposes.
The API integration with Integrately was easy to set up.
What do you dislike about the product?
No integration to new AI engines such as ChatGPT, MidJourney etc. AI has a massive future and Smartsheet has been overtaken/outsmarted by its competitor Spreadsheet.com in this regard.
Having templates with prefilled fixed IDs is problematic. These should be able to be reset/wiped out allowing the user to start with their own system.
Smartsheet is more a capture/workflow/reporting tool. Excel is still tops for data analysis.
Having templates with prefilled fixed IDs is problematic. These should be able to be reset/wiped out allowing the user to start with their own system.
Smartsheet is more a capture/workflow/reporting tool. Excel is still tops for data analysis.
What problems is the product solving and how is that benefiting you?
A valuable and simpler alternative to MS Project, especially for a startup business! Smartsheet can be used to run multiple projects and, with a bit of know-how, to build a PMO type overview. This has saved us a lot of money.
Integrating Smartsheet with our website enrolments via Integrately has been valuable in minimising data handling.
Integrating Smartsheet with our website enrolments via Integrately has been valuable in minimising data handling.
showing 8,581 - 8,590