Smartsheet
SmartsheetExternal reviews
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The Ability to Share the Impossible
What do you like best about the product?
I love how productive our multiple sites have become by being able to real-time share data. Not everyone is formula savy, but they can all understand sheets with conditional formatting and dashboards created.
What do you dislike about the product?
The lack of consistent account management or even a person that is easy to get in touch with is very frustrating. In the past year, I am pretty sure we've had 4 or more account managers. Adding a bit more care and personal touch to our account would be nice.
What problems is the product solving and how is that benefiting you?
We have multiple locations around the world. This allows for us to share data in real time and the ability for anyone to complete needed information within the sheets.
I LEARNED ABOUT Smartsheet THROUGH MY JOB DETAILS. I THINK IT IS PURE GENIUS.
What do you like best about the product?
It is so organized with Documentation for your files and Information in one place. You don't have to be all over the place. Everything is in one particular space.
What do you dislike about the product?
It can never be anything negative said about Smartsheet. It it a great help. The only thing I don't like about it is how you can't go in and delete information sometimes that is not needed.
What problems is the product solving and how is that benefiting you?
Keeping our Reimbursements and RFP's for each Year established. We share with our Client Agency's in order for them to input there information and afterwards we can go in, check, and submit what is needed for our Programs.
Smartsheet: Ideal for quickly creating tailored team collaboration.
What do you like best about the product?
The most helpful quality of Smartsheet is the ability for teams to quickly create solutions to manage and collaborate on work.
What do you dislike about the product?
Smartsheet falls short when collaborating with large numbers of people, data, or complex processes without having to purchase very expensive add-on features.
What problems is the product solving and how is that benefiting you?
Speed at gathering quality project data from teams. Ensuring data quality. Facilitating project management.
Using Smartsheet for organised team and task management
What do you like best about the product?
I like the way Smartsheet helps me stay organised and up to date. Being able to get these updates in real time allows me to make more informed decisions. The improved communication between departments is also a great bonus, as it has made our team much more collaborative than before. Automated processes and pre-set alerts allow us to focus on key tasks without wasting time on non-essential tasks. In addition, calendars make it easier to keep track of daily commitments, while still allowing us to control our own agenda at all times - which I find incredibly useful.
What do you dislike about the product?
I dislike that Smartsheet lacks the ability to let users save and reuse customisable template instructions in an efficient way. This lack of functionality makes compliance with required policies more difficult and time consuming, as it is often necessary to create individual policies as not all precedents may apply. It would be very useful if updated guidance could be more easily accessed within this platform.
What problems is the product solving and how is that benefiting you?
I've found Smartsheet to be incredibly helpful in streamlining our internal documents, initiatives and data. I appreciate how quickly and easily it can keep us on track by automatically updating information as needed or sending out requests as required.
Smartsheet for Manufacturing
What do you like best about the product?
I appreciate the ability to keep so many key components of our manufacturing process in 1 place. Beginning stages of tooling, production scheduling, previous customer specifications and production parameters, etc.
What do you dislike about the product?
Downside is minor fixes that pertain to usability, automatic attachments and things like that. Part of it might just be my lack of knowledge.
I also don't know if it has now changed, but previously when I tried to receive support when I ran into an issue it was impossible to talk to a live person, everything sent me to chat forums. When I submitted a ticket it took days to get a response. Time is crucial in the manufacturing process so that was quite a delay.
I also don't know if it has now changed, but previously when I tried to receive support when I ran into an issue it was impossible to talk to a live person, everything sent me to chat forums. When I submitted a ticket it took days to get a response. Time is crucial in the manufacturing process so that was quite a delay.
What problems is the product solving and how is that benefiting you?
Solves the largest "problem" of production scheduling and the order of events that follow within our production line. It allows us to create a streamlined process and have access to the majority of nexessary information within one system.
Excellent Gantt Chart Tool
What do you like best about the product?
The most helpful thing about smartsheet is the ease at which you can create and edit gantt charts. Being a project manager for projects lasting mutliple years with many different components, this tool is essential and keeps everyone on schedule.
What do you dislike about the product?
I personally wish Smartsheet saved automatically like Google docs/sheets do. Other than that, it is pretty self explanatory and I have not noticed any major issues duirng my couple years of using this tool.
What problems is the product solving and how is that benefiting you?
The problems Smartsheet solve are helping to identify critical paths and deadlines for our project simply by inputting timelines and tying items together. This keeps everyone on track and on the same page as far as what and when things need to get done.
Useful tool for data tracking
What do you like best about the product?
it is best for live tracking DATA, Easy data storage, Making Formulas.
What do you dislike about the product?
vlook up formula doesn't support in smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the problem of storing the data. smartsheet is Easy to use tool, it is best tool for sharing the data to others, this is the best tool for project mamagement.
Associate Project Coordinator
What do you like best about the product?
I have been using smartsheet for the past 2 years and I am very glad that I can experience everything this has to offer.
Compared to the other tools that I've been using in my last job, this is the best quality platform to organize and structure your work.
Compared to the other tools that I've been using in my last job, this is the best quality platform to organize and structure your work.
What do you dislike about the product?
I don't like that it sometimes gets glitched when sending some links over the email.
That can be improved for sure !
That can be improved for sure !
What problems is the product solving and how is that benefiting you?
Organisational bussiness problems for sure!
Excellent tool for project management
What do you like best about the product?
Smartsheet is excellent for managing and tracking all different projects. It's packed with
different features. You can create and manage tasks, set deadlines, assign team members, and track progress in real-time. The templates and integrations make it easy to get started, and the automation features save time and reduce errors once you know how to properly use them. Overall, Smartsheet is a must-have for efficient and organized project management. Highly recommended!
different features. You can create and manage tasks, set deadlines, assign team members, and track progress in real-time. The templates and integrations make it easy to get started, and the automation features save time and reduce errors once you know how to properly use them. Overall, Smartsheet is a must-have for efficient and organized project management. Highly recommended!
What do you dislike about the product?
From the start is a little bit difficult to understand, especially if you are not familiar with using Excel. The automation tools can be a little bit tricky to use as they might trigger notifications to all sheet members if these are not set up correctly.
What problems is the product solving and how is that benefiting you?
It is helping the organization to improve planning and communication in many different departments. As a project manager, I believe that using smartsheet is very beneficial to the company as we have managed to keep track and manage efficiently different projects
A practical tool for project management
What do you like best about the product?
How fast and responsive it is. It is also relatively easy to use and to share with the team and stakeholders. I can create multiple boards and with multiple styles
What do you dislike about the product?
Timelines that are under a group don't move together with its parent. Not sure if I'm not doing this right. Whichever the case, it should be easier to perform this task.
What problems is the product solving and how is that benefiting you?
It helps me to plan, organise and visualise tasks in hand, with the flexibility to change them in real-time. It also helps by being a single source of through when it comes to tasks assignment and deadlines.
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