Smartsheet
SmartsheetExternal reviews
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Smartsheet - A useful tool for managing projects and keeping track of action items
What do you like best about the product?
I really like email automation features, and the way visual dashboards can be created. I also like that it's intuitive and relatively easy to learn. I would recommend it to any workplace working with a team!
What do you dislike about the product?
Sometimes slow to load and difficult to log in. I also think conditional formatting could be better and there could be more options to change things and make our own formulae.
What problems is the product solving and how is that benefiting you?
It's helping me keep track of Action Items which I need to fill in, and to see how far we are on projects. It also helps to keep information.
Smartsheets is basically taking Excel to the next level in regards to options and ease of use
What do you like best about the product?
How easy it is to navigate and use during the work day. I am able to enter, save, and view entries easily each day. The save feature is easy to use, and so far, I have not had any issues/errors happening in the form I work in.
What do you dislike about the product?
As far as I know, you cannot sort for 1 page while other pages are tied to it. So for example, we have 3 smartsheets pages tied together for work. We can't sort a column for one page without it sorting all 3 pages.
What problems is the product solving and how is that benefiting you?
We use this to track our orders including shipments, order acknowledgements, as well as listing out any problems we may be dealing with documentation in the notes section. We can enter in updates and dates on equipment shipments
A good upgrade from free/simpler options
What do you like best about the product?
So customizable, even though I don't need all the features, I like knowing that there are options for making my workflow even better.
What do you dislike about the product?
It's not very intuitive. Having the google background helps, but some of the features take time to notice. I would also love to better customize notifcations.
What problems is the product solving and how is that benefiting you?
Eliminating emails and making requests/workflow more direct.
Director of Finance
What do you like best about the product?
1- easy to use
2- all team members working at same time
3- attaching documents to each line
4- requesting for data updates
2- all team members working at same time
3- attaching documents to each line
4- requesting for data updates
What do you dislike about the product?
1- dashboard & graphs still limited
2- can't create charts automitically from raw data provided
2- can't create charts automitically from raw data provided
What problems is the product solving and how is that benefiting you?
smartsheet linked three main departments treasury / finance / procuments
Love the flexibility, but takes time to learn to use well
What do you like best about the product?
Flexibility to create all sorts of workflow supporting tools, automating simple tasks and getting information from the data.
What do you dislike about the product?
the tool is relativly complex. You need a high proficency with the tool to get real good results.
What problems is the product solving and how is that benefiting you?
It helps structuring inputs, and sharing progress on specific tasks without the need to always creat extensive reports.
We're developing a suite of tools in SmartSheet that will be a real game-changer for our business
What do you like best about the product?
The concurrent working capability, the ease of setup and speed at which it can be used and learnt is fantastic. Bridge fills a very necessary gap in the capability that was previously lacking allowing inter-sheet workflows. It being a one-stop shop for almost all the various types of data input and storage mechanisms we require. The API is excellent which has enabled us to automate the link out to our Azure database and visualisation suites allowing us to combine it with data from our other source systems.
What do you dislike about the product?
The GANTT chart lacks some fundamental functionality that would let us replace MSP as the standard planning application for simple planning tasks. We also really need servers in the UK to allow us to use it on our range of security and off-shoring conscious government, nuclear and defence clients. The forms could also be much better with multi-column layout options and the ability to edit existing data as opposed to just entering it. The licensing model seems to be quite agressive with continual limits being encountered despite having spend a lot to get Enterprise licenses.
What problems is the product solving and how is that benefiting you?
We currently work on many of our smaller projects using a suite of excel files that are inconsistent and uncontrolled. Smartsheet is allowing us to standadise our approach to Project Management on these jobs and enabled us to connect our database and visualisation suite to the system without having to continually modify the mapping as the structure can be locked down and centrally managed through a change process, removing the hize of cotttage industry we previously had. This is enabiling us to offer a consistent and professional service and reporting outputs to our clients that has been extremely well recieved and reducing the time our teams spend manipulating data allowing them to be more proactive with analysis and creating and chasing actions.
A solid platform, however limiting unless you pay for extras
What do you like best about the product?
We like that it simple to use in its simple to use in its basix format. I allows us to move our work into workspaces, allowing us to seperate our clients from one another.
What do you dislike about the product?
Its functions are limiting and also time consuming unless you pay for costly extras which are not helpful to start up or small business that can'y afford this cost however need the function that they require.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to keep all of our infirmation in one place in managable locations which can be shared with the team members that need them making it easy for them to find the information they are looking for.
A complete business application
What do you like best about the product?
The most helpful aspect is keeping track of and updating all the business tasks and activities and sharing updates with your peers and team members. The reporting features are add-ons that help anyone from mid to upper-level management.
What do you dislike about the product?
It does take time to thoroughly understand and adapt to the most complete usage of the smart sheets. There can also be some confusion at the start where with improper access level permissions, you might end-up in double efforts.
What problems is the product solving and how is that benefiting you?
It is solving all various aspects of proper project management, including task assignments, tracking, and progress. It is also very helpful in keeping an eye on our budget and milestones.
Great project planning tool with a lot of flexibility
What do you like best about the product?
I like the fact that you can work off one master spreadsheet to store all different data types and then create reports showing only relative information for different end users. We've been using smartsheet now for a few years and it is a lot more advanced than excel. Even simple things like a calendar widget on date columns have made life a lot easier when entering dates to plans.
What do you dislike about the product?
The ability to share contact groups with specific users. We have sheets that users are working on and would like to use the send mail option on a row to send to an update to specific user groups but can only send to individuals
What problems is the product solving and how is that benefiting you?
Monthly planning in a development enviroment, sending forecasts to translators one when they can expect new jobs for translation and using the same forecasts for planning our development day to day activities
Satisfied customer since 2017
What do you like best about the product?
The collaborative aspect of Smartsheet is the most important feature for us as it allows us to enhance project management at the group level.
The ability to effortlessly link sheets together for better reporting is also a key feature for managers.
The ability to effortlessly link sheets together for better reporting is also a key feature for managers.
What do you dislike about the product?
The most useful functions require the whole organization to upgrade to business licenses. Some functions could either be included in non-business licenses or allow the possibility for specific users to activate business license functions, for managers in particular who need more reporting functions.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to easily create collaborative Grantt project plannings through the use of a template that is shared in a common workgroup for Project Managers.
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