Smartsheet
SmartsheetExternal reviews
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Smartsheet - Keeping Project Management Accountable While Being Smart About It
What do you like best about the product?
Smartsheet has been a dependable suite of tools for my project management profession. Smartsheet has everything a PMO needs, such as Portfolio Management that includes timelines, Kanban Boards, RAID logs, dashboards, etc. I have breen using Smartsheet since its first few years and it has evolved in a powerhouse of support for me and my team.
What do you dislike about the product?
While Smartsheet is a useful too, it does have limitations in such that the editing process can be alearning curve, such as parenting and children in timelines, field limitations that take some digging to understand and, note taking in general fields. While it may take some time to get used to, one is spoiled with the other fast features of Smartsheet.
What problems is the product solving and how is that benefiting you?
We lifted up a new PMO in a 50,000+ organization. Smartsheet was able to helps us build out our PMO standard tool box in such a way that we can manage projects day to day and, manage our portfolio of projects on the highest levels.
Swiss Army Knife of Project Mangement
What do you like best about the product?
Versatility. It can be a project tracker, a shared space for dumping data, but ultimately its best features are its automation abilities. We have sheets with 25+ automations built into it and it works like a charm.
What do you dislike about the product?
I wish that there was more effective/easier to use dashboarding features. Ultimately, we found a way around that through its easy connectivity with PowerBI, but it was still unfortunate that doing more complex data analysis is less intuitive within Smartsheet.
What problems is the product solving and how is that benefiting you?
Ability to automate redundant taks - we effectively use it as an internal ticketing system and it has saved us thousands over alternative solutions. Been really helpful.
Great collaborative program for a work environment & a nice excel alternative for simple uses.
What do you like best about the product?
* The collaborative use for multiple people needing to access & work on the same documents.
* How multiple sheets can work together (in stages) as long as the multiple sheets are set up exactly alike.
* You can attach documents and emails to specific lines. Completely helps with keeping track of associated documents.
* Lines/rows can have parent/child relationships. Helps when you have 1 project with multiple scopes to track.
* Not only can multiple sheets work together, but a report sheet can be created so that you can work on multiple sheets in the 1 report sheet.
* Simpler to create a new document with the controlled column choices during document creation.
* Sending messages right through Smartsheets!!!
* How multiple sheets can work together (in stages) as long as the multiple sheets are set up exactly alike.
* You can attach documents and emails to specific lines. Completely helps with keeping track of associated documents.
* Lines/rows can have parent/child relationships. Helps when you have 1 project with multiple scopes to track.
* Not only can multiple sheets work together, but a report sheet can be created so that you can work on multiple sheets in the 1 report sheet.
* Simpler to create a new document with the controlled column choices during document creation.
* Sending messages right through Smartsheets!!!
What do you dislike about the product?
* The report sheet is wonderful, but I wish that I could update formats on the report sheet (like changing colors to cells).
* When locking columns, all columns to the left of the particular column you want to lock "all" gets locked.
* Parent/child lines are automatically adopted on the next row. This is a bit annoying when you want to enter the next row for a brand new topic/project not related to the line above that is a "child" line.
* When adding new selections to an existing selection drop-down box, it does not automatically alphabetically sort. You have to physically enter your new selection in the correct spot to keep it alphabetical.
* When locking columns, all columns to the left of the particular column you want to lock "all" gets locked.
* Parent/child lines are automatically adopted on the next row. This is a bit annoying when you want to enter the next row for a brand new topic/project not related to the line above that is a "child" line.
* When adding new selections to an existing selection drop-down box, it does not automatically alphabetically sort. You have to physically enter your new selection in the correct spot to keep it alphabetical.
What problems is the product solving and how is that benefiting you?
* Team collaboration and multiple users of various technical knowledge.
* Communication automatic through the program and not relying on Outlook to send messages.
* Communication automatic through the program and not relying on Outlook to send messages.
It's a good tool to handle any kind of data and visualisation
What do you like best about the product?
It's friendly for users new users.
Good tool to present and check progress of points to do.
Good tool to present and check progress of points to do.
What do you dislike about the product?
It's should be more like excel in making datas or diagrams.
For example You have to make a additional file to have a data beside to make a few diagrams.
For example You have to make a additional file to have a data beside to make a few diagrams.
What problems is the product solving and how is that benefiting you?
Lack of access to files.
It's a tool friendly for new users so I can focus on my job.
It's a tool friendly for new users so I can focus on my job.
It's got some navigation issues, but it's got some great features too.
What do you like best about the product?
I really love how Smartsheet simplifies project management for me. The way it displays tasks in a grid format makes planning so easy, and its seamless integration with our other software tools is a major advantage.
What do you dislike about the product?
I believe that there is room for improvement in the search functionality of Smartsheet. Sometimes, it takes longer than expected to find specific tasks or projects, which can delay productivity and efficiency.
What problems is the product solving and how is that benefiting you?
With Smartsheet's extensive reporting features, I have gained a more thorough understanding of our project's progress. The detailed metrics provided by Smartsheet have given me the information needed to make informed decisions, resulting in optimized outcomes.
Great system to organise anything
What do you like best about the product?
The Flexablity to talour your smartsheet to your specific requierments is exciting. By using automation and the vlook up function to work of more than one sheet it makes everything extremely ewasy. The impact it has had on streamlinig our process is remarkable. we can even colaborte within the smartsheet and work in groups on different projects.
What do you dislike about the product?
One challange i've found was the complexiity of the smartsheet functions. it can be difficult to grasp at first. the second limtiation is that you can only past in 500 rows at a time. it's limiting when you want to past in a whole excel.
What problems is the product solving and how is that benefiting you?
we use the smartsheet to help us track back orders. We have 4 steps that need to happen if we don't have osmehting in stock and they need to be performed by 4 different individuals. the smart sheet helps us track progress.
Smartsheet has improved our ability to collaborate and work as a team
What do you like best about the product?
The collaboration aspect, our team is spread across NZ and the ability to work on registers and documents together has created greater efficiencies and leveled up our working relationships.
It intergrates with our original systems and has even replaced a couple saving us time and money.
The support available is outstanding, I frequently use the forums to solve issues, and have not come across an issus that hasn't already been asked and solved within these chats. Our account manager Diego is fantasitc and always available to help and suggest new and exciting options.
It intergrates with our original systems and has even replaced a couple saving us time and money.
The support available is outstanding, I frequently use the forums to solve issues, and have not come across an issus that hasn't already been asked and solved within these chats. Our account manager Diego is fantasitc and always available to help and suggest new and exciting options.
What do you dislike about the product?
Smartsheet has some limitations around the functions within forms, we are able to do a lot, however run into some issues when the workflows get too complex. To solve this we have utalised another forms program that intergrates seamlessly with smartsheet.
What problems is the product solving and how is that benefiting you?
Task management, we were previously using a costly third party task manager to record completed tasks. in July we set up a new smartsheet and some workflows for reminders to record and store the completed tasks. This has created efficencies within the team and we were able to save approx $1,500 per month.
A robust & flexible business platform
What do you like best about the product?
Very customisable. Great for Gantt charts and collaborating with teams and others in our business. Ideal for for project management and planning. We often have issues with Office 365 and collobartion with multiple users, we don't have these issues with Smartsheets.
What do you dislike about the product?
It has a slightly steeper learning curve because of the abundance of features and options. Not much benefit to using the desktop version. It can slow down with excessive amounts of data.
What problems is the product solving and how is that benefiting you?
We use Smartsheets for managing our customer project and planning for our two manufacturing plants (including the various bespoke work centers). Smartsheets solves the collobation that our staff and teams need to effectively work together.
SmartSheet in a Pharma Setting
What do you like best about the product?
I enjoy how the grid and Gantt views are integrated with each other. It makes it easy to see how changes impact the timeline. I like the ability to tag people. I also enjoy how easy it is to insert and delete lines. I enjoy the dashboard feature.
What do you dislike about the product?
I wish the card feature was easier to use - it is clunky with how it integrates with the grid view. Many of the commands (like color coding) are not intuitive and require effort to learn how to use effectively.
What problems is the product solving and how is that benefiting you?
My company utilizes smartsheet for all project plans and as our single source of truth. It allows for greater version control vs. excel and easier reporting out via the dashboard function.
SmartSheet - Best tool for organization & tracking
What do you like best about the product?
The automatic emails that are sent. After setting up a sheet it all runs so smooth and keeps the whole team in the know of any updates or changes to a project immediately.
What do you dislike about the product?
It would be so helpful if you could have a live link to files instead of just copying the path into a cell. With projects moving fast saving any extra step to access file would be beneficial.
What problems is the product solving and how is that benefiting you?
Smartsheet is keeping us organized by knowing quickly who is working on what and what status the project is at. This has saved many wasted hours of the team members working on the same quotes, etc. Now we know exactly who is doing what.
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