Smartsheet
SmartsheetExternal reviews
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Smartsheet is more powerful than many know but its target audience is unclear at times
What do you like best about the product?
Building large datasheets and then slicing and dicing them into multiple reports, it is easy for me to target different audiences through reporting and dashboards.
What do you dislike about the product?
As a PM software, there are fundamental functions missing. For example, There is no native way to put a dependency on a task to start no earlier than a certain date. it is driven by predecessors. You need to make a phantom task and set that as a predecessor to accomplish this, but it is clunky. Additionally, you cannot use elapsed time in the lead and lag time (only duration).
What problems is the product solving and how is that benefiting you?
The biggest gap we are covering with Smartsheet is a lack of communication across the entire organization. We have built a portfolio dashboard to allow a centalized view into all of our projects at a high level.
I like the ease of smartsheets
What do you like best about the product?
Smartsheets allows me to upload any required documents right in the requisition I created.
What do you dislike about the product?
We cannot delete any uploaded documents that are there by mistake.
What problems is the product solving and how is that benefiting you?
piles and piles of paperwork and steps to get it signed by management.
Excellent Project Management tool with massive flexibility
What do you like best about the product?
Smartsheet is a highly intuitive product. Learning the basics took next to no time. Expanding the usefulness through more "advanced" features was also quite straightforward
What do you dislike about the product?
The main downsides that I see in Smartsheet are some limitations in dynamic visuals (ie colors based on value). I'd love to see these addressed in future versions.
What problems is the product solving and how is that benefiting you?
Smartsheet is currently my primary tool for project management. My team and I use it to track project timelines and deliverables. It's also being leveraged as a means of publishing information to internal and external project stakeholders.
A great product, but could so easily be awesome
What do you like best about the product?
Smartsheet is a great way to collaborate across organisations on live data, particularly programmes, and registers for risk / requirements / actions etc.. What sets it apart is the auditability at sheet and even cell level, plus the ability to have chat-style conversations about individual rows, and granular access controls along with easy automation of workflows. For spreadsheets, Excel/Sheets is better; For Gantt charts, MS Projects is better; for Databases, Access is better; for Forms, many others are better. BUT, Smartsheet does a bit of all of these under one roof, and integrates them so well it is worth it. I bought it as a sharable Gantt chart tool and have grown to appreciate its much wider capabilities.
What do you dislike about the product?
The EU server version (needed for GDPR) still doesn't have the backup or spreadsheet sync that the US server has. (There is an additional pay option for DataLink on the EU server but why is this extra when the backup and sync was part of the US fee). Many obvious improvement suggestions to the customer feedback portal don't get delivered even after a year. I particularly dislike the 'minimum 3 licenses' approach which is expensive for micro-organisations (who make up the majority of businesses). I'd rather get charged on data usage.
What problems is the product solving and how is that benefiting you?
Gannt chart project management; Requirements and Risk management; Actions management
Effective and scalable tool to collaborate with large groups
What do you like best about the product?
Smartsheet provides an effective tool to collaborate and share data in our large organizational strategic planning team. The familiar spreadsheet interface makes it easy to onboard new team members and the comment and attachment features make the platform flexible enough to meet all our needs.
What do you dislike about the product?
While the web-based platform is nice, it can be difficult to format the screen to view all of the data in a sheet. Auto formatting/view features that would change the display of the data at a click would be very helpful.
What problems is the product solving and how is that benefiting you?
1. Task tracking across five teams collaborating on an organization-wide strategic plan.
2. Storage and archiving data in a working document.
3. Data sharing and archiving for meetings.
2. Storage and archiving data in a working document.
3. Data sharing and archiving for meetings.
A Close Look at Smartsheet Benefits and Drawbacks
What do you like best about the product?
*The spreadsheet like interface make it easy and familiar with spreadsheets to adapt the platform.
*Smartsheet flexibility allows to design sheets,forms and reports to match project specified needs.
*Real-Time Collaboration and commenting facilitate effective notice and communication between team members.
*Smartsheet flexibility allows to design sheets,forms and reports to match project specified needs.
*Real-Time Collaboration and commenting facilitate effective notice and communication between team members.
What do you dislike about the product?
*Whilst user-friendly, more advanced features and customization might require time to learn.
*The pricing structure might be high for small teams or individual employer.
*Extremely complex project management needs might neccesitate a more specialized suite.
*The pricing structure might be high for small teams or individual employer.
*Extremely complex project management needs might neccesitate a more specialized suite.
What problems is the product solving and how is that benefiting you?
*GANTT CHART, Task Dependencies and Automated Workflows aids in efficient Project Planning and execution.
*Smartsheets serves as a single core source of truth for project-related data, reducing information silos.
*The platform integrates with various third party tools like Microsoft Office, Google Workspace,Microsoft Dynamic 365 and Project Insights enhancing flexibility and compatibility.
*Smartsheets serves as a single core source of truth for project-related data, reducing information silos.
*The platform integrates with various third party tools like Microsoft Office, Google Workspace,Microsoft Dynamic 365 and Project Insights enhancing flexibility and compatibility.
We love the simplicity that is offered by the Smartsheet!
What do you like best about the product?
SmartSheet is a great tool for project management as it is very easy to learn and start creating amazing projects. It has great functionalities like excel which makes it more familiar and easy to use. We can easily track segments of different ongoing projects and reports. We can even track the hours and even keep a record of which task is assigned to which colleague.
What do you dislike about the product?
Mobile apps of smartSheet need some updates and improvements in its features. They should increase the number of uploaded documents per ticket as they do not allow us to upload 10 documents per ticket. Also the access code is very short lived and sometimes it becomes difficult to access all the staff members.
What problems is the product solving and how is that benefiting you?
We love the simplicity that is offered by the Smartsheet. The challenges we have to face with new projects are easily solved with their features. They provide us with a dynamic view. There is an automated work flow present which makes our projects more easy and simple. We can easily customize the platform according to our needs. They provide us multiple usage options. It is highly recommended because it is a great app for tracking large complex projects. It is highly customizable for both of our projects and overall for our organization.
I use smartsheet for project delivery / roadmap and for formular creation mainly
What do you like best about the product?
The formulare tool in order to proceed QA or user interviews feedback.
The Cards views in order to follow my roadmap delivery.
The Cards views in order to follow my roadmap delivery.
What do you dislike about the product?
Seem to be super powerfull but not so easy to parameter. They could provide some templates already to adapt to my business needs or have a community like et figma or miro.
What problems is the product solving and how is that benefiting you?
Easy to see and moove the cards, personnalized fields, rows levels, task assignement.
User-friendly and more features
What do you like best about the product?
The features to change up the columns, it is great that there are multiple options and you can chose what suits your sheet and your column. It makes tracking information simple and easy and you can can share it around your team and if other need access but not edit, then you can lock certain cells/information so you do not lose information.
What do you dislike about the product?
To add names and contact details into Smartsheet can be a little cumbersome and not easy to edit. This could be streamlined better in order to easily create and design a roster that will work for you. It is a little difficult to format bulk pages or extend the calendar out to the following month if you are doing a roster sheet.
What problems is the product solving and how is that benefiting you?
The main benefit we are using is creating a roster for the team so everyone can view it and a way to track stats easily among the team. It is easily understandable by a varierty of different people.
A reasonable alternative to excel
What do you like best about the product?
I love that it tracks who accessed it and edited each cell. It's a low barrier of entry alternative to more complex software products if you need something like excel but more easily sharable.
What do you dislike about the product?
Data integrations are highly limited, especially in the affordable tiers of the product. It's far too easy to use Smartsheet as if it's an application and many users want to integrate it with other data sources. Data shuttle is a stop gap, but not a great long term solution to linking live data with simple data entry through front end.
What problems is the product solving and how is that benefiting you?
A simple data entry interface to track information that does not exist or belong in other systems.
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