Smartsheet
SmartsheetReviews from AWS customer
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Using Smartsheet for program management
What do you like best about the product?
1.Easy to use, even newcomers can also start working after undergoing simple training.
2.Brief interface and can provide systematic management
2.Brief interface and can provide systematic management
What do you dislike about the product?
Some tasks need to add attachment as evidence, Smartsheet can only identify if there is attached document or not. If administrator need to check the document, he can't see the document from main interface, but need to click into each task and find the attached document, need more operating steps.
What problems is the product solving and how is that benefiting you?
Systematic management for project management.
Using Smartsheet for project management and as a data source of truth
What do you like best about the product?
It's so much easier to use, and a lot more intuitive, than Excel. The interface is clean, and I appreciate being able to put together sophisticated dashboards quickly. The automations have also saved me a lot of time chasing people for individual updates.
What do you dislike about the product?
I do wish Smartsheet had a tab feature where, similar to Excel, a sheet could contain multiple tabs.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving our need for a centralized, reliable source of truth across teams. We use it to manage client portfolios and dashboards, streamlining how we track program performance and share updates. It also powers key internal workflows, like client billing and resourcing, through WorkApps, giving us a flexible but structured way to manage data at scale. Having everything connected in one platform has improved visibility, reduced duplicate work, and helped us maintain alignment across the business.
Smartsheets for the WIN!!!
What do you like best about the product?
Smartsheets has completely transformed our team’s workflow, greatly enhancing both efficiency and functionality. We've discovered countless ways to use it to save time, boost success across multiple areas, and simplify even the most complex tasks. I highly recommend this program! Definitely a MUST HAVE, easy to use and their customer support has been pretty awesome!!! The amount of templates to choose from is definitely a bonus too.
What do you dislike about the product?
I find many of the paid or upgraded features too expensive. The overhead from these integrations is overwhelming, and I'm having difficulty balancing their cost versus their necessity.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us solve several key challenges, including disorganized workflows, lack of visibility across projects, and inefficient task management. By centralizing our processes and providing real-time collaboration tools, it's significantly improved our team's communication and accountability. We're now able to automate repetitive tasks, track progress more effectively, and make data-driven decisions with confidence. Overall, it's saving us time, reducing errors, and increasing productivity across the board.
My review of Smartsheet
What do you like best about the product?
I like that I am able to create task lists for myself and data capture forms that I can share with my coworkers.
What do you dislike about the product?
I don't like that I cannot remove the primary column. I know it is a minute issue.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to aggregate information from the respondents without them inundating me with emails.
Tracking and shared projects made easier
What do you like best about the product?
Previously, I felt like I had to use two software to do what Smartsheet does, but now that Smartsheet has automation, shareability, grids, timelines, and even document storage, I no longer have to jump between!
I was new to using it when I joined my team, but in little to no time, I felt like I became a Smartsheet pro! Not to mention that I went from using it once a week in a meeting, to now using it every day.
I was new to using it when I joined my team, but in little to no time, I felt like I became a Smartsheet pro! Not to mention that I went from using it once a week in a meeting, to now using it every day.
What do you dislike about the product?
Sometimes I wish there were more visual editing capabilities, or even the ability to freeze the top row instead of only the first column.
What problems is the product solving and how is that benefiting you?
Previously our team wasn't able to have visibility on what we were all doing in an active way. We had excel sheets in shared folder, but you could never see if someone was already working on it or what they were doing. Now we are able to track who last worked on rows, who attached a document, see group timelines, and even set automation to alert certain members on our team about tasks that have been added.
Using smartsheet for sustainability efforts at construction company
What do you like best about the product?
I like its interconnectedness potential. It is great for data collection and having multiple users fill out forms that have data aggregated in the same place.
What do you dislike about the product?
I was not involved in setting up the forms and have had some issues trying to figure it out after the fact.
It is not clear who our account manager is, and it would be great to have easy access to them.
It is not clear who our account manager is, and it would be great to have easy access to them.
What problems is the product solving and how is that benefiting you?
It helps us track fuel use and product use on a few of our larger projects that are too big to track manually.
Great tools
What do you like best about the product?
Smartsheet stands out for its user-friendly interface, making it accessible for both beginners and experienced users. Setting up automation is straightforward, allowing for efficient task management and notifications. Additionally, creating dashboards for project tracking is intuitive, providing clear visual insights into progress and key metrics.
What do you dislike about the product?
Despite its strengths, Smartsheet has some limitations that impact its functionality:
1. Column Limitations: The restriction on the number of columns in a sheet can be a hindrance for complex projects requiring extensive data fields.
2. Cost of Features: Certain functionalities, such as external workspaces, come at an additional cost, which feels restrictive as these could be included in the base package.
3. Pivot Table Shortcomings: Unlike Excel, Smartsheet’s pivot tables lack robust multi-criteria filtering, limiting their analytical power.
4. Form Functionality: Forms require API coding for auto-populating columns, which is cumbersome. Additionally, the inability to limit dropdown options based on other column selections reduces form efficiency.
5. Limited Dashboard Interactivity: Compared to tools like Power BI, Smartsheet’s dashboards offer limited user interaction, such as selecting date ranges or applying filters, which would enhance data exploration.
6. Workflow - able to attach the attachments with "message" setup.
1. Column Limitations: The restriction on the number of columns in a sheet can be a hindrance for complex projects requiring extensive data fields.
2. Cost of Features: Certain functionalities, such as external workspaces, come at an additional cost, which feels restrictive as these could be included in the base package.
3. Pivot Table Shortcomings: Unlike Excel, Smartsheet’s pivot tables lack robust multi-criteria filtering, limiting their analytical power.
4. Form Functionality: Forms require API coding for auto-populating columns, which is cumbersome. Additionally, the inability to limit dropdown options based on other column selections reduces form efficiency.
5. Limited Dashboard Interactivity: Compared to tools like Power BI, Smartsheet’s dashboards offer limited user interaction, such as selecting date ranges or applying filters, which would enhance data exploration.
6. Workflow - able to attach the attachments with "message" setup.
What problems is the product solving and how is that benefiting you?
- Transparency of task stage
- Improvement in team performance
- Coordinate workflows with other teams
- Improvement in team performance
- Coordinate workflows with other teams
My experience has been great, Smartsheet has features that makes manage projects a lot easier.
What do you like best about the product?
I like how intuitive and customizable the process of creating a dashboard is.
What do you dislike about the product?
When updating the date of a task, the changes to other dependent tasks that are impacted by the date adjustment do not clearly highlight what has been updated.
What problems is the product solving and how is that benefiting you?
It helps keeping all the stakeholders and leadership informed on the status of the projects, specially with the use of dashboards.
Smartsheet works like web-based Excel with easier formatting and data collection.
What do you like best about the product?
The ability to create reports quickly and user input forms for data collection. Additionally, the ability to have multiple users in the same sheet with no risk of data corruption is key
What do you dislike about the product?
My biggest gripe is that when you're viewing a sheet and another user sorts the data differently, your screen will update with the new format. There are ways around it, typically by setting up reports for your view instead of viewing the sheet with the raw data. Also copy & paste of data out of Smartsheet is not as clean as Excel, the formatting is often lost.
What problems is the product solving and how is that benefiting you?
Keeping the team on the same page with one place to view what work is being done, due dates, and progress notes. This saves making multiple phone calls or sending emails to check status. The ability to attach files to each row is also hugely beneficial saving you from going back to a file folder system to search for key files.
This software is very efficiant for my daily work
What do you like best about the product?
Contains easier-to-use functions compared to Excel Spreadsheet. Especially, the category function
What do you dislike about the product?
I don't have any dislike about smartsheet so far.
What problems is the product solving and how is that benefiting you?
Before Smartsheet, project details were scattered across emails, spreadsheets, and shared drives. Smartsheet centralizes everything — timelines, responsibilities, documents — in one place, making it easy for everyone to stay on the same page and accountable.
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