Smartsheet
SmartsheetReviews from AWS customer
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Project management success
What do you like best about the product?
It's ability to be accessed from anywhere.
What do you dislike about the product?
Smartsheets requires consistent updates.
What problems is the product solving and how is that benefiting you?
Coordination across many units, people, tasks and projects.
Smartsheet has made intake for our team more efficient
What do you like best about the product?
The form creation ability has made the intake process for our team more efficient as well as using automations to coordinate with a variety of internal teams regarding the data received.
What do you dislike about the product?
I think there should be more design options on the form creation process, without having to transition to dynamic.
What problems is the product solving and how is that benefiting you?
Organization
Smartsheet review
What do you like best about the product?
I like the option to have automation workflows
What do you dislike about the product?
It should have some basic worksheet functionality carried over but does not.
Also, the boxes for the automation workflows are impractically small and are not adjustable.
The address book seems to be from the company's entire contacts which means my most regular or used contacts are not always available. Also, contacts that we have once will remain rather than disappear.
It would be good to be able to assign colours to contacts rather than be automatically designated one.
No option to change the appearance of the date - example is wanting 14-Jun instead of 14-06-25
Also, the boxes for the automation workflows are impractically small and are not adjustable.
The address book seems to be from the company's entire contacts which means my most regular or used contacts are not always available. Also, contacts that we have once will remain rather than disappear.
It would be good to be able to assign colours to contacts rather than be automatically designated one.
No option to change the appearance of the date - example is wanting 14-Jun instead of 14-06-25
What problems is the product solving and how is that benefiting you?
We have need a one stop shop for information and smartsheet provides a reasonable solution for this.
At the same time, that information has a lot of dated triggers and Smartsheet can send emails and request information from relevant parties automatically from the Automation workflows.
This is saving mental capacity and time. However, it is burdening to not other team members not understand how this works.
At the same time, that information has a lot of dated triggers and Smartsheet can send emails and request information from relevant parties automatically from the Automation workflows.
This is saving mental capacity and time. However, it is burdening to not other team members not understand how this works.
Smartsheet - The way forward for collaborative working
What do you like best about the product?
Smartsheet is best for teams who want the flexibility of a spreadsheet but need project management structure, automation, and collaboration in a scalable platform
What do you dislike about the product?
Smartsheet is powerful but can feel “too spreadsheet-like” or rigid for teams wanting dynamic Agile workflows or deeply customizable visuals.
What problems is the product solving and how is that benefiting you?
Attach files, link to cloud storage, or add notes directly to rows.Keeps all project data, assets, and context in one place, reducing siloed information
Useful for tracking small projects. For complex projects, it can be tricky due to some limitations.
What do you like best about the product?
That you can create a report based on your source data and you can add custom fields with functions to the source file.
What do you dislike about the product?
You are required to select a Jira project when creating a source sheet.
There are two main issues with this:
1. Lack of flexibility in project selection:
Sometimes I don't know in advance which Jira projects will be relevant to my work- often, multiple teams are involved in one project, and each team uses a different Jira project.
In EazyBI, for example, I can select the top-level hierarchy ticket and view all the linked tickets beneath them, regardless of which projects they belong to.
Note: I’m aware there’s an option to select all projects in Smartsheet, but this comes with limitations- both in the number of results returned and the fields available for selection- which makes it ineffective.
2. No option to update project selection post-setup:
Once the Jira projects are selected during the setup, there's no way to modify them. So if I forget to include a project, I need to create an entirely new source file just to add it- which is inefficient.
There are two main issues with this:
1. Lack of flexibility in project selection:
Sometimes I don't know in advance which Jira projects will be relevant to my work- often, multiple teams are involved in one project, and each team uses a different Jira project.
In EazyBI, for example, I can select the top-level hierarchy ticket and view all the linked tickets beneath them, regardless of which projects they belong to.
Note: I’m aware there’s an option to select all projects in Smartsheet, but this comes with limitations- both in the number of results returned and the fields available for selection- which makes it ineffective.
2. No option to update project selection post-setup:
Once the Jira projects are selected during the setup, there's no way to modify them. So if I forget to include a project, I need to create an entirely new source file just to add it- which is inefficient.
What problems is the product solving and how is that benefiting you?
Add functions/ calculations based on Jira data.
Smartsheets work
What do you like best about the product?
ease to use features
ease of work
ease of work
What do you dislike about the product?
Cannot extract photos
photos does not save on local server
photos does not save on local server
What problems is the product solving and how is that benefiting you?
Project tracking and detail management
Smartsheet review
What do you like best about the product?
It is really easy to use, cuality price is good too
What do you dislike about the product?
it is a bit basic, would be nice to be able to creat the cretical parts following your criterial, also couloring ...
What problems is the product solving and how is that benefiting you?
Planning, schedule, secuencies
Smartsheet makes life easy
What do you like best about the product?
The ease of creating forms and sharing them with customers.
Everyone sees what is going on and saves on lengthy calls discussing movements etc.
Reduced my paperwork massively
Everyone sees what is going on and saves on lengthy calls discussing movements etc.
Reduced my paperwork massively
What do you dislike about the product?
not many dislikes as i find it very useful but i do wish there was a notes facility where when you hover over the row it pops up to show the note.
What problems is the product solving and how is that benefiting you?
it helps with paperwork as all tests are converted to forms the engineers fill out now. It also shows what stock we have and when things are ready to collect for the customer.
Makes team calls regarding movements easy.
Makes team calls regarding movements easy.
great software
What do you like best about the product?
I like best about Smartsheet is its ability to combine the familiarity of a spreadsheet with the power of a dynamic project management tool. It strikes the perfect balance between simplicity and sophistication, making it ideal for users at all levels—from frontline staff to senior executives.
One of Smartsheet’s standout features is its flexibility. Whether you're managing a complex project with multiple stakeholders or tracking day-to-day operations, it adapts to your workflow. The ability to create custom dashboards, automate repetitive tasks, and link data across sheets provides full visibility and control over project performance without needing to rely on separate tools or systems.
Another major strength is its real-time collaboration capabilities. Smartsheet eliminates the need for endless email threads and version control headaches. Teams can comment directly on rows, attach files, and set notifications, ensuring that everyone stays aligned and up to date. The permission-based sharing structure also allows you to control access at a granular level—critical when working with cross-functional or external teams.
One of Smartsheet’s standout features is its flexibility. Whether you're managing a complex project with multiple stakeholders or tracking day-to-day operations, it adapts to your workflow. The ability to create custom dashboards, automate repetitive tasks, and link data across sheets provides full visibility and control over project performance without needing to rely on separate tools or systems.
Another major strength is its real-time collaboration capabilities. Smartsheet eliminates the need for endless email threads and version control headaches. Teams can comment directly on rows, attach files, and set notifications, ensuring that everyone stays aligned and up to date. The permission-based sharing structure also allows you to control access at a granular level—critical when working with cross-functional or external teams.
What do you dislike about the product?
What I dislike about Smartsheet is that while it offers great flexibility, it can become cluttered and hard to manage if not set up properly from the start. There's a learning curve when building complex automations or reports, and some advanced features—like cross-sheet formulas or data mesh—can be unintuitive without documentation or training
What problems is the product solving and how is that benefiting you?
alignments and distribution of tasks
Powerful collaboration tool for streamlining workflow.
What do you like best about the product?
I use Smartsheet at work and find it very useful for managing tasks and collaborating with my team. It's easy to assign work, track progress, and stay updated in real time. The templates and automation features help save time.
What do you dislike about the product?
One area that could be improved is how cells behave compared to Excel. For example, when copying and pasting data, Smartsheet tends to overwrite cells instead of shifting them automatically like Excel does. Since most of us are used to Excel, this difference takes some time to get used to. I’d really love to see Smartsheet adopt more Excel-like behavior for smoother data entry.
What problems is the product solving and how is that benefiting you?
I use Smartsheet at work and find it really helpful for keeping our team organized. It provides transparency over the workflow, making it easy to see what stage each project is at. This helps a lot with collaboration and coordination across the team.
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