Smartsheet
SmartsheetExternal reviews
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Easy to use and follow.
What do you like best about the product?
Easy, efficient, effective in month to month inventory. I use smartsheet twice a day and it is quick and don't feel like it takes me anymore time.
What do you dislike about the product?
Nothing significant I can say I did not like. Going back and forth from the tabs on the left to make sure all is complete is not necessary if using the main page.
What problems is the product solving and how is that benefiting you?
Inventory for busy single provider only clinic.
Useful collaborative space
What do you like best about the product?
collaborative space, very useful for tracking projects and sales
What do you dislike about the product?
Sometimes it takes a long time for the information to pull from one smartsheet to another. Also, sometimes I need to add extra lines to paste a pre-set template that has formulas for the formulas to work, it's an extra step that seems inconvenient at times, otherwise very useful tool
What problems is the product solving and how is that benefiting you?
tracking projects, sales, working at the same time with other colleagues from the team
Flexible and Reliable for Team Workflows
What do you like best about the product?
Smartsheet is very easy to use and feels familiar for anyone used to spreadsheets, which makes adoption smooth across teams. Implementation was simple, and we were able to set up workflows without much training. Customer support has been responsive and helpful whenever questions came up. I use Smartsheet frequently for tracking projects, assigning tasks, and reporting. The number of features is impressive — from automation and dashboards to integrations with other tools we use — but it doesn’t feel overwhelming. The integrations (with Google Workspace, Slack, etc.) make it easy to connect Smartsheet to our existing workflows, which saves time and reduces manual updates
What do you dislike about the product?
Some of the advanced features take extra time to learn, and customizing dashboards or complex reports can feel a bit tricky without training. The mobile app is useful for quick updates but not as smooth for building or editing sheets compared to desktop. Pricing can also become a factor if you need premium features or a larger number of users. These are minor issues overall, but worth being aware
What problems is the product solving and how is that benefiting you?
Smartsheet helps us track hardware deliveries more accurately — for example, associates can scan a QR code when a laptop is delivered, so we know exactly which device they received. This improves accountability and reduces errors. It also makes scheduling easier, such as when we arrange remote laptop wipe slots, since the platform keeps everything organized and visible to the team. Overall, it saves time, cuts down on miscommunication, and helps ensure a smoother IT support process.
Useful tool to manage data
What do you like best about the product?
Smartsheet is good as it allows referencing to different sheets with ease. It is also simple enough to use without any experience. I like that neat dashboards can be created with the existing sheets. Collaboration is made easier with this tool, and it can be implemented across the organization.
What do you dislike about the product?
It takes a long while to save changes, and sometimes changes don't even get saved. It can be slow and clunky. There's not much customer support provided.
What problems is the product solving and how is that benefiting you?
Cleaning up and organizing data, makes it easier for analysis
Smartsheet Review
What do you like best about the product?
How much you can achieve with it - dashboards, sheets, gantt charts, etc
What do you dislike about the product?
1 - How slow it's become!
2 - Everytime you want to create a sheet quickly, it creates a workspace.
3 - When you want to search a sheet by ctrl+?, you have to use your mouse to click Search button, click the sheet, and then click ok. Would be amazing if you could use your keyboard to achieve this.
4 - No multiple sheets in one sheet like excel.
2 - Everytime you want to create a sheet quickly, it creates a workspace.
3 - When you want to search a sheet by ctrl+?, you have to use your mouse to click Search button, click the sheet, and then click ok. Would be amazing if you could use your keyboard to achieve this.
4 - No multiple sheets in one sheet like excel.
What problems is the product solving and how is that benefiting you?
One place for a lot of things.
90-day sprints, tasks lists, etc.
90-day sprints, tasks lists, etc.
Easy and Convenient Software
What do you like best about the product?
Smartsheet is very well organized and offers a range of impressive features!
What do you dislike about the product?
Nothing. I absolutely love it and works amazing!
What problems is the product solving and how is that benefiting you?
I love the feature were you can put the comments and include other people in the conversation.
Easy to Use and Keeps Me Organized
What do you like best about the product?
I’ve been using Smartsheet for about a year now, and overall I’ve had a really positive experience. What I like most is how simple and user-friendly it is compared to some other project management tools. The learning curve wasn’t steep at all — I was able to get set up quickly and start tracking projects without needing a lot of training.
The spreadsheet-style layout feels familiar, but it also comes with more flexibility and features than a standard Excel or Google Sheet. I especially appreciate how easy it is to customize views, share updates with others, and keep everything organized in one place.
Since starting, I’ve been able to streamline tasks, track progress more clearly, and cut down on back-and-forth emails. It really helps me stay on top of projects without feeling overwhelmed.
If I had to give feedback, I’d say that some of the advanced features take a bit more time to explore, but that’s expected with any platform as robust as this one.
Overall, I’d recommend Smartsheet to anyone looking for a straightforward yet powerful tool to manage projects and collaborate effectively.
The spreadsheet-style layout feels familiar, but it also comes with more flexibility and features than a standard Excel or Google Sheet. I especially appreciate how easy it is to customize views, share updates with others, and keep everything organized in one place.
Since starting, I’ve been able to streamline tasks, track progress more clearly, and cut down on back-and-forth emails. It really helps me stay on top of projects without feeling overwhelmed.
If I had to give feedback, I’d say that some of the advanced features take a bit more time to explore, but that’s expected with any platform as robust as this one.
Overall, I’d recommend Smartsheet to anyone looking for a straightforward yet powerful tool to manage projects and collaborate effectively.
What do you dislike about the product?
My one complaint would be the mobile experience. The mobile app works, but it’s not quite as smooth as the desktop version. I will say there are so many ways to set things up that it can feel a little overwhelming at first, but you get used to it pretty fast.
What problems is the product solving and how is that benefiting you?
I’ve been using Smartsheet for about a year, mainly for project management, and it’s made a big difference in how I track my work. Instead of juggling emails, spreadsheets, and notes, everything is in one place, which saves me time and keeps me organized. I can easily see where each project stands, which helps make sure nothing slips through the cracks. It’s simple to use, the layout feels familiar, and it makes collaboration much easier. Some of the more advanced features take a little extra time to learn, but overall it’s been a really helpful tool for managing projects more confidently and with less stress.
Shared Task List Organization
What do you like best about the product?
Simple interface, intuitive sharing with colleagues and archiving of completed tasks on our shared task list
What do you dislike about the product?
Given that it is a new format and exists online, it can be a little difficult to get adoption from all members of the organization
What problems is the product solving and how is that benefiting you?
Status tracking for a company shared tasklist
Inventory verification
What do you like best about the product?
Real Time Changes that can be made and noticed by the Team working on the project.
What do you dislike about the product?
Other than not knowing how to navigate through the software, I don't have much bad to say.
What problems is the product solving and how is that benefiting you?
It gave us any easy way to check on all the printers at our plant.
Solved so many problems
What do you like best about the product?
We also use forms for employees to request travel, PTO, and events. This gives us the ability to create forms that create lists as well as calendars. Everything is printable and downloadable. Editing so far has been very intuitive. We use some feature of spreadsheets everyday. The forms have been easy for our staff to adopt, making it easy for HR and management to approve and keep track of entries. Customer service, when needed has been easy to reach and understand.
What do you dislike about the product?
I am still learning workflows, and how to trigger surveys after an event, but that's probably on my learning.
What problems is the product solving and how is that benefiting you?
The biggest problem solved was our need to create an events calendar populated by many staffers. By creating a form that everyone can submit, we are able to create a list in calendar form as well as list form that is downloadable. We also use forms for PTO requests and travel requests, which are sent directly to supervisors but can be tracked in a spreadsheet. SO nice having everything in one place and very clear.
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