Smartsheet
SmartsheetExternal reviews
10,015 reviews
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Revolutionized Our Collaboration and Data Management
What do you like best about the product?
I appreciate Smartsheet as a replacement for Excel, especially with the additional cell capabilities for managing project data and tracking progress. I like that I can consolidate multiple spreadsheets into one and use it as a task scheduler with progress updates. It's very helpful for collaboration when multiple people work on it since everyone can update it simultaneously. The auto-save feature is amazing, and I find the reminders and updates quite helpful. I love being able to connect Smartsheet to Slack and Salesforce, allowing me to import workflows and get immediate notifications on Slack when tasks are updated. The capacity to upload forms from Salesforce and track progress is just brilliant. I also enjoy that it doesn't have cell constraints, which is perfect for uploading lots of cloud metadata for analysis.
What do you dislike about the product?
Until you learn the tool, you may get confused as there are too many options, and we are not aware of those in detail. It doesn't have an option to work offline—this is a major drawback. Not friendly on mobile. Offline version could be helpful if it can be available.
What problems is the product solving and how is that benefiting you?
I use Smartsheet as a replacement for Excel, with more cells and features like task scheduling and progress tracking. It consolidates multiple spreadsheets into one, allowing simultaneous collaboration, auto-saving, and helpful reminders. Integrations with Slack and Salesforce streamline workflow and data management.
Smartsheet: The Ultimate Project Planning Tool with Outstanding Support
What do you like best about the product?
As someone who has worked as a project manager for many years, I can confidently say that Smartsheet is the best tool I have used for project planning. Its user-friendly interface makes it easy to navigate, and it offers a wide range of features that can be customized to fit your particular requirements. Additionally, if any issues come up, there is always support available from a dedicated Smartsheet account manager.
What do you dislike about the product?
I appreciate being able to export a Gantt chart of my project plan, but I find that the PDF and Excel export options often aren't ideal for my team or clients, especially when the project includes many rows or spans a long timeframe. The resulting files can be difficult to read and don't always present the information in the most accessible way.
What problems is the product solving and how is that benefiting you?
Smartsheet has been valuable for managing my projects, and it is especially helpful for programme management when I have several projects happening at the same time, each with its own timeline, within a large and busy account.
Customizable, But Needs Improvement
What do you like best about the product?
its highly customizable, everyone can make the views up to their liking
What do you dislike about the product?
Some of the features are hard to programme, it's super costly, it feels like operating an excel file rather a SaaS
What problems is the product solving and how is that benefiting you?
I can integrate multiple agencies in one tool. It is one of the only two solutions approved in my company
Flexible and Easy Project Management
What do you like best about the product?
I find Smartsheet to be incredibly flexible, which makes it adaptable to various business needs and operational processes. This adaptability is a significant asset as it allows me to manage projects more easily, enhancing overall efficiency and productivity. I appreciate all the features that Smartsheet offers, as they collectively contribute to streamlining my workflow and simplifying complex tasks. Moreover, the initial setup of Smartsheet was very easy, which made the transition smooth and stress-free. I am highly satisfied with the performance of Smartsheet, to the extent that I would rate it a perfect ten on the likelihood of recommending it to friends or colleagues.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I find Smartsheet flexible, which simplifies managing projects and offers all features needed. It is also very easy to set up.
Effortless to Use and Always Improving
What do you like best about the product?
This tool is user-friendly and receives regular updates, making it convenient for our whole team to use.
What do you dislike about the product?
The occasional downtime can be frustrating, as it forces us to pause our work unexpectedly.
What problems is the product solving and how is that benefiting you?
The ability to upload real-time sales data and attach files and comments for all the users we need to communicate with is very useful.
Efficient Setup and Great for Task Scheduling, But Lacks Task Connectivity
What do you like best about the product?
I appreciate Smartsheet for its speed and performance, as it operates quite quickly compared to other tools I’ve used. The ease of setup is another great advantage, making it straightforward to get started without any hassle. The filtering system is particularly valuable to me, as it allows me to organize and categorize tasks efficiently, making task management much simpler. Additionally, the overall usability of Smartsheet is quite easy, fostering user-friendly navigation which I find beneficial.
What do you dislike about the product?
I dislike that Smartsheet lacks the ability to connect one task to another, which limits the functionality and visual clarity for managing related tasks. Additionally, the performance slows down when too many tasks are open in one sheet, which impacts efficiency when dealing with large volumes of work.
What problems is the product solving and how is that benefiting you?
I used Smartsheet to manage and schedule tasks, leave comments, and attach files, enhancing coordination and task tracking. It facilitated task categorization and filtering, making it easier to organize and find information.
Streamlined Project Management with Some Performance Hiccups
What do you like best about the product?
I really appreciate Smartsheet's automation features, particularly its ability to send automatic reminders to team members when their tasks are due. This automation saves me considerable time as I no longer need to manually chase people for updates. I also love the visibility that Smartsheet provides through its Dashboards and Gantt charts, which allows me to be proactive in project management rather than reactive. I can quickly identify delays and adjust resources accordingly to keep the projects on track. The integration with tools like Outlook and Microsoft Teams enhances productivity by allowing me to create tasks directly from my email inbox and pin project sheets for easy access. Transitioning from Microsoft Excel was seamless due to the familiar interface of Smartsheet, requiring minimal training for the team, and the ability to import existing spreadsheets directly was a huge time-saver.
What do you dislike about the product?
I find that performance can sometimes lag when working with large sheets containing thousands of rows or many formulas. It takes a moment to save or load dashboards, which can be slightly frustrating during busy days. Additionally, I would prefer a simpler built-in feature to automatically archive old rows to a separate sheet based on a date or status. Currently, keeping the active sheets clean to maintain high performance requires setting up extra workflows, which could be more intuitive.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to track project schedules, reducing emails and meetings by sharing progress in one sheet. Automations send reminders, saving time. It offers visibility for proactive management and integrates with Outlook and Teams for seamless task management.
Real-Time Collaboration Makes Forms a Breeze
What do you like best about the product?
I find it very helpful that you can collaborate on the same form in real time.
What do you dislike about the product?
I’ve noticed that there can be quite a few email notifications whenever sheets are updated.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to record any delivery discrepancies that arise in our warehouse. This documentation is then sent to the purchasing department at a different location, allowing them to follow up with our suppliers and resolve any issues. Additionally, we utilize Smartsheet to keep track of our weekly fire alarm tests.
Good Gantt View, Sharing Needs Improvement
What do you like best about the product?
I appreciate the Gantt chart view in Smartsheet. It effectively supports my project planning tasks, making it easier to visualise timelines and share progress with clients. The functionality provides a clear, organised representation of our project timelines, which is crucial for planning and managing tasks efficiently. This feature stands out as it facilitates a thorough tracking and planning process, thereby enhancing overall project management activities.
What do you dislike about the product?
I find it challenging to share access with our clients on Smartsheet.
What problems is the product solving and how is that benefiting you?
n/a
Streamlines Team Tasks with Minor Card View Hiccups
What do you like best about the product?
I find Smartsheet incredibly valuable because of its easy-to-use interface, which greatly simplifies my work processes. Its scalability is impressive, allowing it to grow alongside my team's needs effortlessly. The third-party compatibility features stand out as they enable me to develop powerful, complex functionalities by integrating Smartsheet with other products. This integration capability not only enhances efficiency but also ensures a seamless workflow across different tools, making it a central hub for team coordination and communication. Additionally, I appreciated how straightforward the initial setup was, which eased my onboarding experience significantly.
What do you dislike about the product?
There’s still some bugs in Smartsheet, especially in the card view. The most problematic issue is that card sorting sometimes doesn’t work, causing cards to move randomly and fail to stay in the correct order.
What problems is the product solving and how is that benefiting you?
Smartsheet enhances our team's organization, coordination, and communication. It is easy to use, scalable, and compatible with third-party tools, allowing us to develop powerful features.
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